Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
W&L Subaru
Northumberland, PA
3,968 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,968 reviews
November 29, 2018
Customer Service This trip in to W&L was all about customer satisfaction. Our 2018 Forester was having issues it should not have been having. W&L agreed and replace This trip in to W&L was all about customer satisfaction. Our 2018 Forester was having issues it should not have been having. W&L agreed and replaced it with a2019 Forester at their cost.. We could not be happier with this Dealership. I would never buy a car anywhere else. Thank You W&L. More
by cap7escape
Verified Customer
Helpful November 29, 2018
Horrible Will never step foot in this facility again. Service manager lied to insurance company about seeing my car or speaking to me. Terrible customer servic Will never step foot in this facility again. Service manager lied to insurance company about seeing my car or speaking to me. Terrible customer service when having service completed, never notified me when vehicle was ready for pick up. Always had to call the service dept. More
by KRISTINEBENFER
Employees Worked With
Chris sales manager
November 29, 2018
Professional, Friendly Service I love that I can schedule online and it is extra nice that they offer a free car wash with my service. New location is convenient and beautiful. I love that I can schedule online and it is extra nice that they offer a free car wash with my service. New location is convenient and beautiful. More
by susan.rock11
November 29, 2018
everyone was very friendly Very understanding of our needs and knowledgeable in what we were looking for. Everyone worked together well to make our experience a very pleasant Very understanding of our needs and knowledgeable in what we were looking for. Everyone worked together well to make our experience a very pleasant one. More
by lissaosnyder
November 29, 2018
Very helpful Everyone that I worked with at the dealership was very attentive and helpful. I look forward to enjoying my Forester, especially with winter arrivin Everyone that I worked with at the dealership was very attentive and helpful. I look forward to enjoying my Forester, especially with winter arriving shortly! More
by Subaruowner
November 29, 2018
Impreza Loved buying our car from Dale Long and enjoyed the whole experience at W&L. Everyone was kind, knowledgable and made sure we got what we needed. Loved buying our car from Dale Long and enjoyed the whole experience at W&L. Everyone was kind, knowledgable and made sure we got what we needed. More
by joyce roberts
Employees Worked With
Other Employees :
Brian went over the car before we left.
November 28, 2018
Car buying made simple! W&L Subaru staff are friendly, reliable (just as reliable as the vehicles), and accommodating. Everyone should own a Subaru! Great experience. Thank W&L Subaru staff are friendly, reliable (just as reliable as the vehicles), and accommodating. Everyone should own a Subaru! Great experience. Thank you W&L More
by Angie
November 27, 2018
CLEAR, CONCISE, HELPFUL AND FRIENDLY My best (first) car shopping experience was at W&L Subaru by far. No other dealership i shopped at was as helpful or consistently friendly and profess My best (first) car shopping experience was at W&L Subaru by far. No other dealership i shopped at was as helpful or consistently friendly and professional. Mike Rorke and his mom, Kim, both gave a positive experience and made me feel like an important customer. No other dealership offered to go over all of the techical aspects and different features of the vehicle with me (thanks, George!). Even the finance manager, Mark Piercy, was very clear in all of the explanations regarding payments, GAP and what all of the paper work was for. Not at all did I feel rushed to sign or hurried out the door. I really feel I have made the right decision with Subaru and with W&L. More
by kileol7148
November 27, 2018
Excellent service I had problems with my audio system, key turning to start car, and my automatic passenger side window. The service department took care of everything I had problems with my audio system, key turning to start car, and my automatic passenger side window. The service department took care of everything even gave me s loaner car until needed parts came in. So pleasant! More
by lizardibl27
November 26, 2018
Very satisfactory This is the fifth car we have purchased from W&L Subaru. The sales personnel are great and most helpful. The service department is also top notch. The This is the fifth car we have purchased from W&L Subaru. The sales personnel are great and most helpful. The service department is also top notch. The waits for service have always been short and everything is well taken care of. More
by bjmidder
Employees Worked With
Shaunda Zeigler, Kris Delosier
