Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,442 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,442 reviews
January 19, 2022
We want you to know that we are very pleased with the quality of service at Mercedes-Benz of Riverside you provided and your excellent professionality in sales Dina Backer. We sincerely appreciate your r quality of service at Mercedes-Benz of Riverside you provided and your excellent professionality in sales Dina Backer. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come. More
by Ayman
Employees Worked With
Dina Backer
January 18, 2022
Never went to the dealership. Saw the car on line. John S was most helpful at Walter's when I called. Bought the car and it was delivered the next day. Great Dealership. was most helpful at Walter's when I called. Bought the car and it was delivered the next day. Great Dealership. More
by Mikied111
Employees Worked With
John Shelley
January 17, 2022
Great experience! We came in to test drive a couple of the models and we did so and ended up buying one! The process was seamless. No pressure to purchase and Gustavo gave us most of his afternoon. He wa the models and we did so and ended up buying one! The process was seamless. No pressure to purchase and Gustavo gave us most of his afternoon. He was very kind and helpful. Michael in the finance department was wonderful as well. He explained the contract process thoroughly and we had a few laughs along the way! I come from an automobile family ( family owned dealership in the Auto Center) and I understand the process and the way to treat customers. I will recommend your dealership and those I met to my friends. More
by dvogt2
Employees Worked With
Michael Georgie, Gustavo Acosta
January 13, 2022
We were greeted by Raul Ayala and instantly felt welcomed. He answered all our million questions without feeling pressured in anyway. There is no “car salesmen” vibe and thoroughly enjoyed the whole welcomed. He answered all our million questions without feeling pressured in anyway. There is no “car salesmen” vibe and thoroughly enjoyed the whole experience. Will be back for future purchases. Thanks again! More
by cokuttnutt
January 07, 2022
It was my pleasure to meet and work with Elizabeth Flores on the purchase of my new vehicle. Her calm and professional manner provides an absolutely stress free experience which I appreciated very much. T on the purchase of my new vehicle. Her calm and professional manner provides an absolutely stress free experience which I appreciated very much. To Elizabeth, the Sales Manager and the Finance Manager…Well done! I will recommend at every opportunity and return to the Walters Mercedes Benz team of professionals where people are their business. More
by Jim.pace
Employees Worked With
Emil Iltchi, Michael Georgie, Elizabeth Flores
January 06, 2022
Andrew Wagner provided excellent service in leasing our new Mercedes Benz and made the process very easy while being very professional. We will return to Walters in the future for our next Mercedes. new Mercedes Benz and made the process very easy while being very professional. We will return to Walters in the future for our next Mercedes. More
by rs1126
