Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership
View Awards

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,439 reviews

November 18, 2021

The maintenance service advisor Mr. Joseph Loera provided to me is very satisfactory and professional and I am very happy about that. More

by FACTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Providing top-notch service is always our goal, and we are glad that Joseph's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2021

My service at Walters was great. Austin took care of everything I needed. Will definitely go back. More

by Flaker33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Austin could get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels, and we look forward to continue to provide you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2021

Fantastic upscale dealership in Walter’s Mercedes Benz of Riverside and excellent service from Raul Ayala. I also found the management team to be extremely helpful. I’m a repeat customer and this is my 3rd n More

by Barry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Ostin
Report | Print
Nov 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Barry, Thank you for taking the time to leave us this excellent review! We are honored by your continued business, and we are so glad that Raul and the team could consistently provide you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle-on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2021

I received great service and advice from my Service Advisor, David Greene. I have recommended Walter's Mercedes to many friends and neighbors. More

by Great Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Report | Print
Nov 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are glad that David's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 17, 2021

Love this dealership as they really took care of me from the time I came and leave. Impressed by Alex Ramirez, very professional and know what his doing! I fully trust him to take care of my E-Class, ML and More

by bartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review and recommendation! We are thrilled that Alex provided you with the quality service that you so much deserve. He will be honored to know how confident you are in his efforts. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 16, 2021

David has been my service advisor for 3 plus years now. He’s always there to help. Thank you. More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are honored that you continue to confide in us with your automotive needs, and we are delighted that David consistently provides you with the quality service that you so much deserve. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 16, 2021

Mr J R Rodriguez was very helpful and explained what was need for the car. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that JR provided you and your vehicle with great care throughout your visit. It is our pleasure to assist you in any way possible. We thank you for your positive review, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 16, 2021

Came in for a recall and David with the help of his team had me back on the road within the hour. Great work!!!! More

by Freddywings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Nov 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Freddy, Thank you so much for your 5-star rating! We are so glad that David and the team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 15, 2021

My sales girl Elizabeth did a great job , very patient and transparent . Made the entire process enjoyable . More

by Robertn1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores, Jeff Helton
Report | Print
Nov 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Robert, Thank you for taking the time to leave Elizabeth this positive review! Providing a smooth and remarkable experience is so important to us, and we are glad that her efforts met your satisfaction! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

November 14, 2021

Austin Schneider was exceptionally helpful. He went over & beyond in helping us with our problem More

by Heinz2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Nov 15, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this positive review! Providing top-notch service is so important to us, and we are pleased that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

1
...
157
158
159
...
644