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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,439 reviews
November 09, 2021
Michael Ramos has great customer service. He kept me up dating has my car was being serviced. dating has my car was being serviced. More
by Nnishaa32
Employees Worked With
November 09, 2021
Always a pleasure dealing with the Service Department when I bring my car in for service. With a 17 year old "classic" in my opinion, vehicle you can imagine I visit quite frequently to keep things in to when I bring my car in for service. With a 17 year old "classic" in my opinion, vehicle you can imagine I visit quite frequently to keep things in top shape. They finally figured out an ABS warning light issue that was plaguing me for a while. On top of helping me replace my original 17year old EGR valve. Maybe I will start seeing a bit better gas mileage now thanks to the team at Walter's. I know I can place my trust in them going forward with my vehicle. Thank You guys and gals! More
by djaaronc
November 09, 2021
Joseph Loera is always amazing and treats me and my vehicles concern on point. He's amazing I love his service. vehicles concern on point. He's amazing I love his service. More
by betancourt.eunice
Employees Worked With
November 09, 2021
JR is always available when I call him for my service, even when its the last minute. To many more years of business. Thank you even when its the last minute. To many more years of business. Thank you More
by GLC300
November 08, 2021
John Shelley really made the car buying experience wonderful. He is fast and efficient and catered all my needs. I definitely recommend him. Andy Towns also helped me out a lot with the best financing wonderful. He is fast and efficient and catered all my needs. I definitely recommend him. Andy Towns also helped me out a lot with the best financing and coverage option. Very helpful! More
by budiirawan38
Employees Worked With
Andy Towns, John Shelley
November 07, 2021
This is my third purchase at Walters Mercedes of Riverside and have had the best experience with sales representative Raul Ayala. He is just an all around all star and has made every experience amaz Riverside and have had the best experience with sales representative Raul Ayala. He is just an all around all star and has made every experience amazing. Thank you Raul for another wonderful experience. I will see you soon for my next purchase after Medical School. Thank you Raul and the Walter Mercedes-Benz team for all you have done to satisfy my car purchase needs. More
by asaldana02
November 04, 2021
The dealership is very clean and the staff at Walters is very friendly and very professional. very friendly and very professional. More
by Pamela Peterson
Employees Worked With
November 03, 2021
Joseph was amazing ! You can tell he loves his job and goes above & beyond for us! goes above & beyond for us! More
by izzaadame
Employees Worked With
November 03, 2021
I have to thank your service dept and David Green for excellent service in my emergency situation. The replacement was completed as I was waiting expeditiously to get back on the road to San Francisco. W excellent service in my emergency situation. The replacement was completed as I was waiting expeditiously to get back on the road to San Francisco. We made it home on schedule. Thanks to you folks and David Green. More
by jimcrowson
Employees Worked With
David Greene
November 03, 2021
Friendly, professional staff and efficient service. Comfortable waiting area and reasonable waiting time. Been their customer for a long time. Comfortable waiting area and reasonable waiting time. Been their customer for a long time. More
by Sabrina
Employees Worked With
