
Walter's Mercedes-Benz of Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Thankful for this amazing service team at Walters. I was treated so well here, my service advisor was great and definitely helped me and my family. treated so well here, my service advisor was great and definitely helped me and my family. More
I highly recommend doing business with, Alex. Amazing customer service, and work. My car was due for service and I did not have an appointment. He went ahead and helped me out and got me out of the shop customer service, and work. My car was due for service and I did not have an appointment. He went ahead and helped me out and got me out of the shop in no time. More
Cody Burt provided excellent service at Walter's Mercedes-Benz. He was respectful and knowledgeable. I experienced the best customer service and I very much appreciate him. I will definitely be back Mercedes-Benz. He was respectful and knowledgeable. I experienced the best customer service and I very much appreciate him. I will definitely be back for my next service. More
My salesman was Eddy Elsayed and Ian West I can't say enough great things about them. Ian was patient, diligent, and didn't try to force me outside of my comfort zone in price but instead helped me get t enough great things about them. Ian was patient, diligent, and didn't try to force me outside of my comfort zone in price but instead helped me get to where I wanted to be. All of which I very much appreciated. They worked with me in finding a car that I absolutely love. I'm very happy with all of the people I came in contact with from the front desk, sales, and finance. Great job! I will definitely be back for my next one. More
John Shelley was an amazing salesman and got me a beautiful GLA model, my first ever Mercedes Benz , at the age of 76. I have been driving 60 years and always dreaming of a nice Merc....... Tha beautiful GLA model, my first ever Mercedes Benz , at the age of 76. I have been driving 60 years and always dreaming of a nice Merc....... Thanks John and my hubby Bhupendra for finally giving me a superb car. It feels fabulous to drive and my colleagues are envious ! A good 2019 model. More
Eddy Elsayed Our salesman at Walter’s Mercedes-Benz is a very respectful, knowledgeable, and courteous gentleman. Our purchase experience could not be better. We will purchase from Walter’s again. very respectful, knowledgeable, and courteous gentleman. Our purchase experience could not be better. We will purchase from Walter’s again. More
The previously owned department is horrible. I bought a new Mercedes at Walters years ago and the car purchase experience was good. However my experience with my recent cash purchase was horrendous. I’ve l new Mercedes at Walters years ago and the car purchase experience was good. However my experience with my recent cash purchase was horrendous. I’ve lost all faith in the Walters auto group and will never Buy from them again nor will I refer anymore friends or relatives to them. More
JR Rodriguez, provided excellent service. I will be taking my vehicle to that dealership for service 💯. taking my vehicle to that dealership for service 💯. More
great service and customer assistance. David Green very prompt in answering questions regarding service maintenance. Eddy Elsayed customer oriented sales specialist without jeopardizing companies standa prompt in answering questions regarding service maintenance. Eddy Elsayed customer oriented sales specialist without jeopardizing companies standard. Very respectful and deal maker with win-win mindset. Andy Towns pay attention to details and made my financing experience smoothened non-intimidating Ian (assistant sales to Eddy) - I hope I got his name correct. Thanks for going the extra mile in assisting and showing us around and going thru the purchase. More
Horrible service, took my car in for service and they had me do other things it needed which I understand. But they never fixed the problem I originally took it in for. After having my car close to 30 days w me do other things it needed which I understand. But they never fixed the problem I originally took it in for. After having my car close to 30 days wanted me to pay for more things that they never told me the first time. Almost as if they were shooting in the dark. Brought my car home and it’s still leaks oil when they were supposed to fix that problem as well. Mark is a horrible service manager! Will never return there or buy from that Mercedez dealer. More