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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,576 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,576 reviews

January 30, 2026

It is always a pleasure to buy a van at this dealer. Thank you David and Isaid. More

by Andrea Transp.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Walter's Mercedes-Benz of Riverside responded

Andrea, thank you for your positive review! We are so glad that David, Isaid, and the team consistently provide you with a top-notch experience. Congratulations on your new Van! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2026

Great customer service always return my call in 5 min and keep me well informed of what service is being done and what they recommend I always ask for JR Rodriguez he’s great More

by DeniseSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review, Denise! We are delighted that JR consistently takes great care of you and keeps you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2026

Helped find the vehicle I desired for a good price! Shout out to John Perez, Erwin, and Joe. More

by Hanaah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jan 29, 2026 -

Walter's Mercedes-Benz of Riverside responded

Hanaah, we appreciate your positive review and we are thrilled that John, Joe, and the team provided you with a 5-star buying experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 27, 2026

Joseph has been my to go person for years now. He’s very attentive and very polite More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Walter's Mercedes-Benz of Riverside responded

Imer, thank you for leaving Joseph this 5-star rating! It is an honor to have your confidence and loyalty and he and the team will certainly continue to provide you with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 24, 2026

Wonderful, fast, and stress-free buying experience at Walter’s Mercedes-Benz of Riverside. Lenard Baker was professional, knowledgeable, and respectful of my time. The entire process was smooth and effic More

by relisa918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Lenard this positive review and recommendation! Providing a smooth and remarkable experience is always our goal, and we are glad that Lenard's efforts met your satisfaction. He will be honored to hear of your kind words. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 23, 2026

I've been working with the service dept for several years. They are good at explaining how things work. Alex Ramirez is working with me to tailor my service plan based on my situation. I appreciate th More

by BonnieV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Walter's Mercedes-Benz of Riverside responded

Bonnie, thank you for your excellent review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Alex consistently provides you with thorough and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 15, 2026

My husband Robert Lewis and I visited Walter’s Mercedes Riverside yesterday, January 14 to resolve a few issues with our vehicle. Rachel Serna (Mercedes representative) assisted us. She was very professi More

by mdlsissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Serna
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Jan 16, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Rachel provided you and Robert with 5-star service. Our guest's safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 13, 2026

Morris Gaines is the best sales person I have ever received from Walters. This is my 3rd time buying from Walters. Morris Gaines, the highest score in knowledge, professional and experience with custo More

by Jonesdebra1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua (Morris Assistant)
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Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are honored by your continued business, and we are so glad that Morris and Joshua provided you with top-notch service. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 12, 2026

Good service! The service provided by Mr. Ross Geiger is nothing short of excellent. Bravo Zulo! More

by Victor8201@gmsil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
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Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are delighted that Ross provided you with 5-sta service. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 09, 2026

My experience at Walter's Mercedes-Benz of Riverside was awesome. My sales advisor Mr. Robert Woolsey was extremely helpful and courteous. He took the time to explain all the available options and helped me More

by MB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Woolsey
Report | Print
Jan 13, 2026 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Robert this positive review and recommendation! We are so appreciative of the opportunity to work with you, and we are so glad that he took exceptional care of you. It is our pleasure to assist you in any way possible, If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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