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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

April 26, 2025

Great service. They provided a Lyft and car wash while I waited. Very friendly and helpful. More

by Shaunmaeweather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team was very friendly, helpful and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

Excellent Customer Service, easy, curiously and on time communication. complete work Promis time and keep it. More

by srizkcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was courteous, on time with their communication and kept the promised time your vehicle would be done at. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

I want to thank Rafael Aribuabo for his outstanding service in helping me purchase my Mercedes EQE350X. From start to finish, Rafael was informative, professional, and truly went the extra mile to ensu More

by conradtlake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gulam Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We are honored to have had the opportunity to work with you, and we are glad that Rafael was both helpful and informative. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new Mercedes EQE350X Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

I have never been in and out with a car purchase so Fast! Raymundo was amazing! Amazing customer service! More

by Cristina Rios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

Cristina, Providing amazing service is so important to us here at Mercedes-Benz of Riverside and we are glad that Raymundo's efforts met your satisfaction! We are thrilled to know that he was amazing and had you in/out. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

It was a pleasure working with the whole team at Walter's. They were well informed and coordinated and frankly were overly diligent. Raul Ayala was a consummate professional and couldn't have been b More

by weigelps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Raul this amazing review! We are happy to know that he was a consummate professional, well informed, diligent and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 24, 2025

Romondo Lopez works for Walters Mercedes and they were very helpful. I ordered a vehicle from them and they inform me the progress of the vehicle throughout the transaction. They were very helpful and cou More

by bigdsocali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are honored by your continued business, and we are glad that Raymundo took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 24, 2025

Mark Interlicchia is an OUTSTANDING service manager. It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and ar More

by Rosey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Mercedes-Benz of Riverside and for your excellent review! We are so glad that Mark got your automotive needs efficiently taken care of and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2025

Great customer service. They don’t try to sale anything you don’t need (service) Always greeted promptly More

by rosepg95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

Rose, We are grateful for you leaving us this flawless review! We are pleased to know that our team provided you with great service and always greet you promptly. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2025

My expert and encounter in this dealership was very positive and pleasant. Moe Mohammad was very helpful and easy to work with. More

by mchar92506
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing first class service is so important to us here at Mercedes-Benz of Riverside and we are glad that Moe's efforts met your satisfaction! We are thrilled to know that he was very helpful, easy to work with and made your experience very positive/pleasant. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2025

Oscar did a amazing job on a difficult job and fix my mom's car thank you More

by thegasking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

thegasking responded

Oscar did a amazing job on a difficult job and fix my mom's car thank you

Apr 23, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Oscar this marvelous review! We are delighted to know that he did an amazing job on a difficult job and fixed your mom's car. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager