Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,527 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,527 reviews

October 20, 2025

Jr Rodriguez at Mercedes-Benz Riverside provided excellent customer service. I was happy to be able to leave my car for its service before work and pick up after work, everything was done and ready More

by erinn.seefeldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are glad that Jr took great care of you and kept you well informed throughout the process. Your kind recommendation means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may assist you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 19, 2025

The agent was very curtious and helpful. He answered all my quetions and explained everything in detail. More

by Carli me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 18, 2025

Joseph Loera is a great professional service technician, my visit to Walter's Mercedes-Benz excellent experience. More

by Abboykin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Joseph took great care of you and ensured your experience with us was 5-stars. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 16, 2025

Everyone was helpful and informative. Raul was very patient, he I took all the time needed to help me understand and make a comfortable decision. I’m super satisfied with My purchase proc More

by Christina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Walter's Mercedes-Benz of Riverside responded

Christina, thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their experience, and we are glad that Raul provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 16, 2025

John Perez is the best he goes out of his way above and beyond making sure you get the car of your dreams i appreciate John Perez so much very good guy More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Tim, thank you for leaving John this wonderful review! We work extremely hard to ensure our guests are satisfied with their experience, and we are delighted that John provided you with 5-star service. He will be happy to hear of your kind words. On behalf of the entire team here at Mercedes-Benz of Riverside- congratulations on your dream veihcle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 14, 2025

Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future More

by osvaldomanuel1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are so glad that Alex took exceptional care of you and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 13, 2025

Customer service overall is excellent,specially Danny Ventura who helped my car get serviced promptly. More

by Lakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are glad that Danny's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 10, 2025

Nolan provided excellent customer service and demonstrated a willingness to help. Nolan also demonstrated great product and inventory knowledge which allowed us to close a deal on two 2025 C300's More

by Marcusd Benning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who Nolan's manager is but he assisted in working out the numbers for the deal to be completed as well
Oct 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Mercedes-Benz of Riverside and for your positive review! Providing top-notch service is so important to us, and we are glad that Nolan's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your 2 new C300's- on behalf the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 09, 2025

I wanted to purchase a vehicle through Costco, and this is the dealership nearest me that recognizes The Costco program. Christian Aparicio is the Costco rep, and he was professional, addressed all of my q More

by CCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We are so appreciative of the opportunity to work with you, and we are so glad that Christian provided you with 5-star service. Thank you for your kind review. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 06, 2025

Justin Christine was very polite and knowledgeable about the services needed. He was very professional and kind. Thank you. More

by Glacarra9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are happy to hear that Justin took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager