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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,479 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,479 reviews

August 08, 2025

Best service department I have ever been to and I have owned MBs for well over a decade. JR was amazing. More

by Missynomvula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your positive review! We are so glad that JR and the team provided you with a 5-star service experience. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 07, 2025

Aaron and team were very professional and accommodative. I bought several cars in the last few years this was the best experience in terms of negotiating and closing process. Thank you and we will definitel More

by Nikhil Shah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gulam Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Fickle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Walter's Mercedes-Benz of Riverside responded

Shah Family, Thank you for leaving us this excellent review! We are pleased to hear that Aaron provided you with top-notch service and made your experience with us worthwhile. We strive for 100% customer satisfaction. We warmly congratulate you on your new vehicle and we look forward to an opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 05, 2025

Joseph Loera did my service for my Mercedes Benz GLK 350, and he did a great job! I appreciate your best service that's why I always use your company every time I need service. I am grading Joseph Loera, 100 More

by aidasfg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

aidasfg7 responded

Joseph Loera, did an excellent service! It was fast and he always update me. A gentleman and did what I need precisely. Thank you very much! More power to Joseph Loera and your to Walter Mercedes!

Aug 05, 2025 -

aidasfg7 responded

Thank you Walter Mercedes for the great job!

Aug 07, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! Providing top-notch service is so important to us, and we are glad that Joseph's efforts consistently meet your satisfaction. It is our pleasure to serve you and your Mercedes needs in any way possible. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 04, 2025

Alfonso Hernandez Excelente customer service. Assisted in detail to All aspects of transaction. Delivery of car accordingly. More

by Ingrid m osorio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Walter's Mercedes-Benz of Riverside responded

Ingrid, thank you for your positive review! We are so glad that Alfonso provided you with thorough and efficient service. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 03, 2025

Walter’s Mercedes is the best! ! We have been customers with Walter’s Mercedes since 2021. Our family started off with a 2021 C-Class 300, a 2023 GLE 53, and now we are riding away More

by Janet or Phillip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Walter's Mercedes-Benz of Riverside responded

Janet and Phillip, Thank you for your positive review! We are honored by your continued business over the years, and we are so glad that Stephen took great care of you during your recent visit. Our guest's satisfaction is our utmost priority. Congratulations on your new E-Class 350! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 30, 2025

Nolan Hays and hae did an awesome job with crafting a deal to make both sides happy! Nice clean dealership and did not feel pressured at all! Just an awesome quick experience overall More

by aaron.vakharia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Aaron, we appreciate you leaving Nolan and Hae this kind review and we are so glad that they provided you with a smooth, pressure-free experience. Your satisfaction means so much to us. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 29, 2025

I absolutely loved Kelly Sandefur. She was thorough and helped me get exactly what I needed at the lowest possible price. She went above and beyond. THANK YOU! More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Daniel, thank you for leaving Kelly this wonderful review! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 28, 2025

They have a great selection of different as and svs. Their customers service has a one of the best I’ve ever experienced! Edwin was very knowledgeable and on point! More

by Mario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Azhanty Montoya
Jul 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Mario, Thank you for your excellent review! We are delighted that Edwin took great care of you and ensured your experience with us was top-notch. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 28, 2025

Best dealership in Riverside. Highly motivated to handle clients needs. Mr. Alex Ramirez always goes above and beyond to ensure complete satisfaction. He is highly professional More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Arun, Thank you for taking the time to leave us this positive review! Alex will be honored to hear of your very kind words and to know that you deeply valued his assistance. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 26, 2025

Alex Ramirez is an excellent service advisor and is always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, More

by igbinosadeborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Alex consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager