Walter's Mercedes-Benz of Riverside

Brandon is very knowledgeable, caring and excellent customer services. I only bring my car to Walters because of Brandon. Keep up the great work Brandon. customer services. I only bring my car to Walters because of Brandon. Keep up the great work Brandon. More

Since my first maintenance service in August 1976, yes at the old dealership on Indiana, to my present advisor Brandon, my assistance has been outstanding. Brandon listens to me and describes in detail the r the old dealership on Indiana, to my present advisor Brandon, my assistance has been outstanding. Brandon listens to me and describes in detail the required maintenance needed. I appreciate that especially now at my senior age. Thanks, Brandon - that is why keep asking for you when I need service. More

Alex Ramirez was very professional and efficient. He was able to help me with my needs. I then spoke to Justin in the Finance department and he was so informative and genuine. I lastly I spoke to Renne, he able to help me with my needs. I then spoke to Justin in the Finance department and he was so informative and genuine. I lastly I spoke to Renne, he was amazing, and patient. I am truly very, very impressed with all of the staff. Wonderful customer service and absolutely no pressure. More

Walters Mercedes Benz in Riverside is the best place to get any services done at. I had the best experience during an emergency situation. JR Rodriguez from service department was so kind and most importa get any services done at. I had the best experience during an emergency situation. JR Rodriguez from service department was so kind and most important very informative and detailed about my vehicle. During repair J.R kept me updated on what was being done Absolutely best customer service. More

Elsayed Eddy in the last 3years he sold us 3Mercedes brand new cars He is one of the best cars sales person we have ever met Very professional and knowledgeable Clients Yianni & Victoria Michae brand new cars He is one of the best cars sales person we have ever met Very professional and knowledgeable Clients Yianni & Victoria Michaelides More

Hi I brought my car in for the recall on the air bag.As Hi I brought my car in for the recall on the air bag. As usual Austin Schneider provided me excellent service. I did have some concerns but it was Hi I brought my car in for the recall on the air bag. As usual Austin Schneider provided me excellent service. I did have some concerns but it was Tyler the manager also who stepped in to provide clarity and more than anything he listened. For that, I am very appreciative of. Thank you !! Leslie W More

I wanted to take a second to compliment Austin Schneider for his personal attention while I was at the dealership. He was professional and attentive to my needs. I will request him by name any time I'm at t for his personal attention while I was at the dealership. He was professional and attentive to my needs. I will request him by name any time I'm at the dealership for any work needed on my vehicle. Just an all round pleasant experience. More

I have had my cars serviced at Walter's since 1980. J R Rodriguez is my service technician and is honest, competent, and reliable. He reviews my vehicle's history, advises what is needed on this visit and Rodriguez is my service technician and is honest, competent, and reliable. He reviews my vehicle's history, advises what is needed on this visit and what can be delayed until the next. He arranges for a courtesy vehicle and updates me on the progress of my vehicle. I would not consider another place servicing my Mercedes. More

Andrew has been my sales rep on two separate occasions, both of which have been outstanding. During this pandemic he went out of his way to assist me with the understanding my concerns. This is why Walte both of which have been outstanding. During this pandemic he went out of his way to assist me with the understanding my concerns. This is why Walters has been my home for cars from four Audis to now 2 Mercedes. Highly recommend the service. More

Simon Green, our salesman, was absolutely amazing. Great service, attention to every detail, very knowledgeable on the vehicle and process. Best was he was very pleasant to chat with and answered all our qu service, attention to every detail, very knowledgeable on the vehicle and process. Best was he was very pleasant to chat with and answered all our questions with ease. We were buying a 2020 MBZ Sprinter Van 4WD Diesel 170" for a full VanLife build out. The entire process was 5-Star top to bottom! Thanks so much for the amazing service! More