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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,444 reviews

July 29, 2020

Andrew W. was very professional and patient! He helped me with the purchase of my new Mercedes Benz! Overall experience at Walter’s was great! More

by Simone
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jul 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Simone, Congratulations on your new Mercedes-Benz! We are so glad that we had the opportunity to work with you, and we are overjoyed that Andrew could make your buying process a 5-star experience! We wish you safe travels in your new ride, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 28, 2020

I have purchased 4 Sprinter van over the years from Walter’s Mercedes Benz and i have never been disappointed in there service. All though there are many Mercedes Benz dealerships close to my home I m More

by louiscnese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We couldn't be more honored by your very kind words and to know that our efforts always meet your satisfaction! Providing top-quality service is always our goal, and we will be sure to offer you nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 28, 2020

My experience at Walter’s Mercedes was excellent! Alex Ramirez was extremely knowledgeable and certainly answered all my questions. He also went above and beyond to ensure my car was serviced properly. Al More

by Shayharr
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are delighted to know that Alex took great care of you and ensured that your needs were thoroughly resolved. Your safety and satisfaction are so important to us, and we will be sure to provide you with nothing less than the same 5-star service in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 28, 2020

I drive from Victorville to have both my Mercedes-Benz E250 & Sprinter Van serviced at Walter's Mercedes-Benz. A great dealership, highly recommend to anyone considering purchasing or serving their vehic More

by TED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are honored by your very kind words and your willingness to go the extra distance to work with us. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicles with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 28, 2020

Austin Schneider is my Service Advisor and is the best in the industry. I have owned Mercedes Benz vehicles for over 35 years and have dealt with several Service Advisors. Austin is very courteous personabl More

by Frank S
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Frank, Thank you for taking the time to leave Austin this excellent review! It is wonderful to know that he has your confidence and that he always takes exceptional care of you and your automotive needs! He will be so honored by your very kind words, and we are certain that he will continue to impress you with his efforts in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 28, 2020

Alex Ramirez is always professional and friendly, he provides great service, my car when return to me is clean, the engine is running well,. Completely satisfied More

by Rneal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are delighted to know that he always takes great care of you and ensures that your needs are thoroughly resolved. Your safety and satisfaction are our utmost priorities, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 28, 2020

Good service provided by David Greene I really like the service department. They are really good but I don't recommend any of the salespeople. The sale section needs to be improved. More

by Firouzeh.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
July 28, 2020

Love getting my vehicle serviced at Walter’s. I dropped my vehicle off before heading out on vacation. David Greene was attentive & communicated effectively which I could appreciate. More

by Csandujo
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our service always meets your satisfaction, and that your recent experience with David did not disappoint! It is our pleasure to assist you. Please do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 27, 2020

Had a very Pleasant experience at Walters Mercedes-Benz, Tony Wasif was very helpful when working with my budget. Justin Campbell made the buying process very easy. More

by Brandon L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wasif
Jul 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Brandyon, Congratulations on your new vehicle! We are thrilled that our team could make things happen for you and provide you with the perfect deal! We thank you for working with us at Walter's Mercedes-Benz, and we wish you the safest of travels on your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 27, 2020

Simon Green was a pleasure to work with! Walter's Mercedes-Benz of Riverside was very easy and honest to work with. I will definitely be using them again in the future. Simon Green and his te More

by joe w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Joe, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are thrilled that Simon could make your buying experience as seamless as possible! Offering 5-star service is always our goal, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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