Walter's Mercedes-Benz of Riverside

I had another great experience at Walter's. Cody helped me out this time and he is a great guy. David checked me out and he explained everything that was done. The service went quickly, with no hassle. I a me out this time and he is a great guy. David checked me out and he explained everything that was done. The service went quickly, with no hassle. I am always so impressed. More

Another great new car experience Just turned in my 2017 S550 for a 2019 CLS450 coupe. Filomena Powers and Peter Tecson were outstanding as usual taking great care of us through the ne Just turned in my 2017 S550 for a 2019 CLS450 coupe. Filomena Powers and Peter Tecson were outstanding as usual taking great care of us through the new car process. Peter was exceptionally thorough in explaining the new features on the vehicle and extremely knowledgeable and pleasant to deal with. Great job well done Peter! We'll be in touch as new questions arise. Thanks too to Julio Guerrero for making the finance part as painless as possible! More

I was helped out at the service dept. by Joseph Loera and he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you go there . More

Friendly and knowledgeable Went in for a recall on out sprinter MH for an air bag, greeted right away and referred to the sprinter specialist Adam Garcia. Have had Adam in the p Went in for a recall on out sprinter MH for an air bag, greeted right away and referred to the sprinter specialist Adam Garcia. Have had Adam in the past he is always happy to help and explains everything very well, diffidently makes one feel welcome. He has been and is very knowledgeable about the Sprinters. Observed him helping other service personnel with answers or explanations with customers. Estimated the time to be about one and a half hours. But had it done in less then an hour. Great Service. More

Great Eddy was very good and Brian always helps. I have bought another car at Walters and the entire team is on point. Andy in finance is a awesome guy as w Eddy was very good and Brian always helps. I have bought another car at Walters and the entire team is on point. Andy in finance is a awesome guy as well. More

THE BEST Great service, Friendly people, very informative, quick deal no waiting for hours at the dealership, 1st time ever after so many years did they delv Great service, Friendly people, very informative, quick deal no waiting for hours at the dealership, 1st time ever after so many years did they delv the car to my house. Credit app over the phone DONE. EXCELLENT. will recomend this dealer for sure. More

Excellent customer service I recently purchased a 2018 GLA 250 with the help of sale man Alfonso Hernandez. Alfonso was excellent from the beginning to the end of the transacti I recently purchased a 2018 GLA 250 with the help of sale man Alfonso Hernandez. Alfonso was excellent from the beginning to the end of the transaction. I never felt Alfonso pushing me to make my decision to purchase the vehicle, Walter’s Mercedez has a very strong knowledgeable team and down to earth. I want thank all the staff who help me with my purchaseI at Walter’s Mercedez that would include Morris Gaines and Julio Guerreo. Both made me feel like I was part of the Walter’s family. Again thank you all for the wonderful experience and yes I will return for my next purchase. More

Sales Experience Peter Tecson is an excellent salesman and highly care that his customer is fully and completely satisfied through out the sales transaction. He list Peter Tecson is an excellent salesman and highly care that his customer is fully and completely satisfied through out the sales transaction. He listen and answers questions and make sure you are satisfied. More

Smart Car zero cost recall Five stars because the car was cleaned better than $100+ car detailing service. The no-cost thorough inspection was comforting to learn that the car w Five stars because the car was cleaned better than $100+ car detailing service. The no-cost thorough inspection was comforting to learn that the car was in good shape. I waited a long time and did not learn until after the service that they had to wait two hours for the engine to cool. The waiting area is nice. They had lots of pastries and other high carb snacks, some low carb snacks like boiled eggs would have been nice. It was a manufacturer recall service, so it did not cost me anything. Cody Burt did a great job and was using a great ballpoint pen to which I will switch when I use all my current Uni-xxxxx. More

always a wonderful visit to walters mercedes my wife's automobile is so very important to me. i want her safe and in a vehicle i know is going to bring her back home. mercedes benz has been her my wife's automobile is so very important to me. i want her safe and in a vehicle i know is going to bring her back home. mercedes benz has been her LOVE for the last four she had as her own..walters and mercedes benz is the one and only....thank you and my service manager AUSTIN SCHNEIDER...GOOD BYE FOR NOW More