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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,139 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,140 reviews

July 29, 2019

Exceptional Service Always It never fails when I go to Walter’s MB! They always make me feel like a King and family! All my concerns are addressed and the quality of any service More

by SPIVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are so appreciative of your kind words and continued loyalty, and we are overjoyed that our service never fails to meet your satisfaction. It is an honor to have your confidence, and we look forward to continuing to provide you with the quality assistance that you so much deserve. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

July 28, 2019

Tire problems Cody was great, he helped us with the tired. He kept us informed while he was working he kept us informed. We thought this was great More

by corkie4corkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray, Ari Abdolhosseini, Cody Burt, Krystin Escobedo
Jul 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this positive feedback! We appreciate the opportunity to serve you and are happy to hear that Cody took great care of you throughout your visit. We wish you safe travels and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 27, 2019

Bought my second car from the same dealers I m happy to review the best car dealership in Los Angeles. I bought my second car from the same dealer (2018 - Mercedes Benz CLA250 & 2019 - Mercedes More

by NagendraBabu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian , Dina Backer, Krystin Escobedo
Jul 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Nagendra, Thank you so much for leaving us this incredible review! We are overjoyed that we could get you into another great vehicle, and we are delighted to know that our team provided you with exceptional service throughout the entirety of your visit. It is our pleasure to serve you, and we look forward to continuing to offer you the same quality vehicles, deals, and overall experiences in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 27, 2019

Quality experience The help and the customer service I received was the best I have never encountered When I walk in the Mercedes Benz Dealer. I definitely recomme More

by Rawmikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! We are so glad that we had the opportunity to do business with you, and that you found our assistance to be so valuable! Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 26, 2019

The most honest salesman John was the most honest salesman I’ve ever met. He was very straightforward with me and a true professional. He knows what he’s talking about. We had More

by MadriPapi07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shelley
Jul 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave John this amazing review! We greatly value your satisfaction, and we couldn't be more pleased to hear that your overall experience working with him was as exceptional as he promised. We wish you safe travels and the warmest congratulations on your new vehicle. Please let us know if there is anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 25, 2019

Car wash I was told that Walter's had fee car washes for tgeir customers but i wasnt told there were time limiys. I came in after the hours for car washes and More

by Rsnyy163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are happy to hear that Cody went above and beyond to get you accommodated and to get your vehicle taken care of. It is our pleasure to serve you, and we look forward to continuing to provide both you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 24, 2019

Friendly guy. My family and I were at the dealership and everyone there was friendly and outgoing. Alfanso was knowledgeable, easy to talk to, and tried to get us t More

by Mantek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Alfonso and the team worked to provide you with an unbeatable deal- in addition to a 5-star experience. We appreciate the opportunity to work with you. Please let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 24, 2019

Beat experience Dina and Brian were so helpful they turned the dreadful car purchase into a light and easy transaction. Totally honest upfront with no number games. More

by Bluedog01!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dina Backer, Bryan Fitzpatrick
Jul 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle, and thank you for leaving us this excellent 5-star review! We are so appreciative of your business, and we are overjoyed that Dina and Bryan could make your buying experience so positive all-around. We wish you safe travels and hope to hear from you again when your vehicle is ready for its first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 24, 2019

excellent caring service Mark Interlicchia, service manager, helped us solve a difficult service problem. We appreciated his efficient, professional service very much! He More

by mbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Cynthia and Grover, Thank you so much for your excellent review. Your safety and satisfaction come first to us, and we are overjoyed that Mark could get your automotive concerns resolved. Please let us know if there is anything more that our team may help you with in the future. We look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 23, 2019

John provided a friendly experience When my wife and I looked online for our next Mercedes-Benz we inquired to multiple dealers but one stood out. This was John. His constant communicati More

by MPChrysMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shelley
Jul 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations to you and your wife on your new Mercedes-Benz! We are so proud that John earned your business, and we are pleased to know that he provided you with the quality assistance that you so much deserve. We aim to ensure that our customers' experiences are as pleasant as possible, and we look forward to doing so again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

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