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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,459 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,458 reviews

January 01, 2020

Alex help me out with my Mercedes . It was a great Alex help me out with my Mercedes . It was a great services explain what was need it and it was fast and felt no pressure More

by Edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Edith, Thank you so much for your positive feedback! We are happy to hear that Alex took such great care of you and your automotive needs. If you ever have any further questions or concerns, please be sure to let us know. We look forward to continuing to provide you with the same quality and efficient service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 31, 2019

Everyone I dealt with from start to finish was top notch. Everyone is so knowledgeable and friendly every time I have my car serviced. Feel so welcome coming in. More

by Metros
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt, Adam Garcia
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Dec 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! It is our pleasure to serve you in any way possible, and we are so glad that our efforts have met your satisfaction. Please let us know we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 30, 2019

I came to Walters Mercedes and met with Raul and ANDREW. and introduce by them. Great experience in driving Mercedes. Great excellent service! Awesome. I will highly recommend here More

by Sean
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
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Dec 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Sean, We are so glad that you had a great time working with Raul and Andrew throughout your recent visit. We appreciate you stopping by our dealership. Please let us know how our team may be of further assistance to you in the future. Thank you so much for your kind recommendation! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 30, 2019

RAUL IS THE BEST ! 10/10 He was so patient and made the RAUL IS THE BEST ! 10/10 He was so patient and made the process so easy . I recommend his service to anyone looking to purchase! More

by nova.ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
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Dec 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Ashley, Thank you for leaving Raul this excellent review and recommendation! We are happy to hear that he took great care of you and made your overall experience so seamless! We warmly congratulate you on your new vehicle, and we hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 29, 2019

My company was so excited to worked with Andrew and Raul. They made the process of purchasing our company vehicle a breeze. We were referred to the dealership by my son Phillip and he got it right with the More

by yvettegeater
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
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Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Yvette, We are overjoyed that we had the opportunity to do business with you, and that Andrew and Raul's service met your expectations! Your satisfaction is of the utmost importance to us, and we couldn't be more proud to have earned your wonderful review and recommendation! Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

Great experience buying my first Mercedes with Mike Sales Mike Sales made my first Mercedes purchase smooth and hassle free. I visited several Mercedes dealers looking for my car. Mike was the best I encount More

by dapatrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
Other Employees : Mike Sales
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Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first ever Mercedes-Benz! We are thrilled that we had the opportunity to assist you with this special purchase, and that Mike could make your buying experience seamless, hassle-free, and ultimately successful. We thank you for leaving him this kind recommendation, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

I was met with very curtious receptionists. The technician took me in, in a timely manner. He listened to my concern and the issues i was having with the radio. He also informed me of a couple of r More

by eileenS
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Eileen, Thank you so much for your excellent review! We are pleased that we could get you and your automotive needs efficiently and effectively taken care of. It is our pleasure to assist you in any way possible. Please don't hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

Brandon Monaco of Walter’s knocked it OUT THE PARK again! Deep diving to save me time & $$$ will keep me returning for my car needs.... More

by rybyford
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
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Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review! We are so pleased that the quality and efficiency of his service met your satisfaction once again. Offering exceptional deals and experiences is our goal, and we are certain that Brandon will provide you with nothing less in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

Walter’a Mercedes is hands down the best dealership I’ve ever worked with. Staff is friendly, Knowledgeable, and Accommodating. The customer service this dealership displays is tremendous. Every staff membe More

by tiffany2mas
Recommend Dealer
Yes
Employees Worked With
Justin (finance), Mark (service), Blake (sales), Kristen (Sales), Ray (GM)
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Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Tiffany, Thank you so much for your amazing review! We are so glad that we had the opportunity to work with you and provide you with the exceptional experience that you so much deserve. Your satisfaction is our utmost priority, and we congratulate you on your new vehicle- on behalf of Eddy and the entire team. Please let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 28, 2019

Austin Schneider always goes above and beyond! We brought our car to get a seat lever fixed and a previous issue. With this busy time of year Austin got us in and out quickly! We always appreciate his great More

by Rollefsons
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Dec 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you in any way possible, and we are so glad that the quality and efficiency of Austin's work met your satisfaction. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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