Walter's Mercedes-Benz of Riverside

Superb customer service Andrew Wagner & Raul Ayala make a great team. They helped me every step of the way & provided superb customer care & support-even after vehicle purcha Andrew Wagner & Raul Ayala make a great team. They helped me every step of the way & provided superb customer care & support-even after vehicle purchase, which is a plus! I'd be happy to recommend them to family & friends! Finance was smooth sailing & Justin Campbell was knowledgeable & extremely helpful! More

EXCELLENT CUSTOMER SERVICE Peter Tecson level of service is superb and greatly appreciated. He is very knowledgeable and treated me with kindness and all my concerns were handle Peter Tecson level of service is superb and greatly appreciated. He is very knowledgeable and treated me with kindness and all my concerns were handled perfectly. Raul Ayala is also superb in customer service. He treated me so kindly and made an effort to drive my new car home and took his time to explain more on some features of the car. He is very knowledgeable, which is a plus. Thank you Peter and Raul for your excellent service. You both deserve a 10 Stars. I will be happy to recommend to my family and friends that this dealership always has an excellent customer service. More

Always great service Scheduling was easy, drop off was easy, loaner vehicle was provided, service advisor JR Rodriguez always a pleasure to work with. Pick up was a breeze Scheduling was easy, drop off was easy, loaner vehicle was provided, service advisor JR Rodriguez always a pleasure to work with. Pick up was a breeze, More

Jin Lee was the best! I was recommended to Jin Lee at Walter's by a friend and drove all the way from South Bay to Riverside, and I am so glad I did! Jin was so helpful and I was recommended to Jin Lee at Walter's by a friend and drove all the way from South Bay to Riverside, and I am so glad I did! Jin was so helpful and patient, he spent so much time with me test driving different cars and went through all the options with me in detail. The whole process felt like he was on my side trying to get me the best deal. I left the dealership in a car I loved and actually enjoyed the process. I definitely recommend Jin for anyone looking for a Mercedes, and I know I will definitely be back! More

Fantastic Service Mr. Burke and Eddy Sayeed are both first class all the way around. Their level of service deserves 10 Stars. Your questions or concerns are always han Mr. Burke and Eddy Sayeed are both first class all the way around. Their level of service deserves 10 Stars. Your questions or concerns are always handled immediately. You are treated so kindly and they are always willing to help with anything. Thank you for your fantastic service! More

one of the best experiences I’ve had getting a new car My experience with Dina Backer was one of the easiest I have had getting a car. I would recommend her to everyone I know! She made sure the experience My experience with Dina Backer was one of the easiest I have had getting a car. I would recommend her to everyone I know! She made sure the experience ran as smoothly as possible More

New SLK Rashad Whitlow went the extra 90 miles to make this sale. After phone discussions he agreed to drive 90 miles to allow us to test drive their SLK. R Rashad Whitlow went the extra 90 miles to make this sale. After phone discussions he agreed to drive 90 miles to allow us to test drive their SLK. Rashad was very professional, knowledgable and went beyond to provide service. Great experience and great car. More

A+ service John Shelley was great. Super friendly and nice. I recommend his service. My first car purchase, on my own. I will be back for another car! John Shelley was great. Super friendly and nice. I recommend his service. My first car purchase, on my own. I will be back for another car! More

Fantastic Experience - Trade in and Leased New Vehicle Andrew and Raul did an amazing job and changed the way I will do car leasing going forward. Andrew worked his tail off and found our perfect car (whic Andrew and Raul did an amazing job and changed the way I will do car leasing going forward. Andrew worked his tail off and found our perfect car (which was in high demand). Andrew truly impressed me with his attention to detail and just how easy he made the experience. We live closer to another Mercedes dealership but Andrew has earned our business going forward. Cannot recommend him enough. Raul was also awesome in showing us all of the great features for the vehicle and following up on various items. Julio was great too - all around excellent. Thanks guys! More

20K service on MB Sprinter 4x4 this was my first service at MB and everything at Walters from the reception to Adam Garcia (he service writer) to the waiting area was just superior. this was my first service at MB and everything at Walters from the reception to Adam Garcia (he service writer) to the waiting area was just superior. I chose to drive to Walters because of a relatively poor experience with Anaheim MB. More