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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,109 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,109 reviews

October 20, 2017

Great service I stopped by Walters to get some questions answered about the Mercedes that I just bought. Cody Burt answered my questions without hesitation, even th More

by Bunceyface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Cody was able to be informative. We are here to help, even if you aren't getting your work done until later we won't hesitate to help you out with your Mercedes-Benz. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

Fast service Excellent customer service and fast answer to the problem and right treatments to the part with fair price. He made on time rent car schedule we cou More

by naranjo1431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five stare review of Cody and the service department. We're glad you we're shown excellent customer service. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

They took good care of my van They have excellent customer service. Adam Garcia kept me informed and he made me feel like they were doing all they could to fix my visit. More

by Mrs. McGary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Oct 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. We're glad Adam was doing all he could to take care of you. We want everyone who comes through our doors to leave with asense of complete satisfaction. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

Wonderful service Adam Garcia was very helpful in taking care of us for the service on our sprinter van we Will definitely be back. Thank you again More

by Mimiyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Adam was able to maintain your Sprinter Van. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

great expierence sales guy Christian was great ... i even took him to lunch before we closed the deal. Julio was a very nice and pleasant guy to work with also, he ma More

by kenneth nutley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Christian Felix
Oct 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

Kenneth it seems quite obvious Christian was able to create an environment where your where more than just another sale. We do try and make our customers feel welcome and warm. We're glad Julio was able to make the paperwork portion quick and easy. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 19, 2017

Great Experience! Met Raul the second I entered the dealership and told him exactly what I was looking for. He proceeded to show me the vehicles and walked me through t More

by NatashaNicole88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just Campbell , Julio Guerrero
Oct 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

When it comes to leading someone to the right vehicle that may lead to suggesting other vehicles you may not have thought about. In your case you had what you wanted and it was just up to us to make the price right. We're glad to do so. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 19, 2017

Awesome Very good customer service, Mr. David Greene explained the service in detail he made sure there was a courtesy vehicle available for me. The next day More

by Goofy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Dave was able to explain all that was being done to your vehicle. It's great that he set you up with a loaner and that when you came to pick up your vehicle he was there to answer any of your questions in regards to your repairs. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 19, 2017

Gordon Lai is a really good dealer Gordon lai helped my family a lot, he is really patient to me, and when I don't understand, he will explain to me and help me, he is really good More

by taowang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your informative review. We're glad Gordon took his time to explain, making sure you understand. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 18, 2017

My AMG Rick Akigbe is still the man as I said three years ago with my wife and I third Mercedes that Rick put us into his Patience and Professionalis More

by Michaelt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Oct 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

Michael we're glad Rick has been there for you and you wife. We appreciate your continued business as well as recommendations. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 17, 2017

Amazing Service J.R. Rodriguez is an amazing service advisor who took care of my every need on my new 2018 Mercedes CLA. His level of service and attention to the cus More

by Fain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad we could be a breath of fresh air, providing you with the service you deserve.It's great to know J.R. made sure to satisfy your needs. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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