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Westside Lexus

Houston, TX

4.8
7,126 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,126 reviews

June 04, 2022

Our salesperson, Jeff Jones, answered all our questions and it was obvious he knew a lot about Lexus cars! Also, there was no pressure . More

by txchapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Jeff and the Westside Lexus team. Drive safely, and we hope to see you back!

June 04, 2022

Great service. Felt welcome, Everyone welcomed us with a friendly smile and courteous greeting. Great customer service. More

by GROBLES7672
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

June 03, 2022

20 years at Westside…perfect None better for service and value. Westside is a friend, not a dealer More

by nt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Westside Lexus responded

Thank you for the great review! We appreciate your business over the years and are happy to hear that you are confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!

June 02, 2022

My husband and I were very impressed with the friendliness and personal attention we received from of the salesman and the entire staff. The dealership was absolutely gorgeous! More

by sanmom2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with us. Drive safely, and we hope to see you back at Westside Lexus!

June 02, 2022

Over the past 10-15 years I have purchased all of my cars from this location. More

by JWWARNER28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish, Nam Pham
Jun 02, 2022 -

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you have had such successful purchase experiences working with the Westside Lexus team. Drive safely, and we hope to see you back!

June 02, 2022

Geoffrey is excellent. He has sold or leased me over 10 Lexus. Nam Pham is also great! More

by JSTEPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 02, 2022 -

Westside Lexus responded

We really appreciate your continued support of Geoffrey, Nam, and Westside Lexus! Thank you for sharing your experience, we look forward to welcoming you back next time. Safe travels!

June 02, 2022

Outstanding experience from sales to finance to service. This is our second purchase from Westside Lexus and we couldn’t be happier. More

by wes.knight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Westside Lexus responded

It is awesome to read your review, Wes! Thank you for taking your business to Westside Lexus and for stopping by to share your experience with our team. Enjoy your new vehicle!

June 02, 2022

Chase Clements facilitated the installation of window tint on my new 2022 NX350. Beautiful job on our beautiful new car!! Car was spotlessly detailed when we picked it up! Happy, happy customer! More

by Kerry C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Westside Lexus responded

Kerry, thank you for the great review! We are so glad to hear that you had a successful experience working with Chase and the Westside Lexus team. Drive safely in your new 2022 Lexus NX 350, and enjoy it! We hope to see you back again down the road!

June 02, 2022

This is my second purchase at Westside Lexus and I received the same excellent customer service I did 3 years ago. More

by MsSVallee87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Westside Lexus responded

Thank you for returning to Westside Lexus for your second purchase! We are thrilled that it was a five-star experience once again. Enjoy your new ride!

June 01, 2022

Jeff Jones was very knowledgeable & he provided an exceptional customer service experience from our first phone conversation to me driving off the lot in my brand new ES 350 F Sport! - Uptown Saxman More

by ed50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Westside Lexus responded

We are happy to hear that you had such a great experience with Jeff and the team! Thank you for trusting Westside Lexus with your business and for stopping by to share. Drive safely in your new Lexus ES 350 F Sport!

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