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Westside Lexus

Houston, TX

4.8
7,126 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,126 reviews

December 26, 2019

Great service I was attended to quickly and respectfully. The building is nice and very family friendly. We appreciated the lounge seating with complimentary bevera More

by RL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva Mo
Dec 27, 2019 -

Westside Lexus responded

So glad you had such a great experience! Happy Holidays!

December 25, 2019

Wonderful buying experience This is my fourth vehicle to buy/lease from Westside Lexus. Mary Margaret McGowan has been my Representatve and always exceeds my expectations. Outst More

by bobpohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Davidson
Dec 27, 2019 -

Westside Lexus responded

Thanks for the kind words!! We think Mary Margaret is the best, too! Happy New Year!

December 24, 2019

Understand customer’s need Because we had a vague response on the price of the rx350 from other dealer, we tried westside n could decide the car n price with the sale agents qu More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

We sure are glad you had such a great experience! We'll always go the extra mile for you!

December 22, 2019

Professional, friendly, courteous Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different typ More

by gladys.bueno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

So great! Thanks for the kind words!! Happy New Year!

December 22, 2019

Thanks Clarence & Danny Clarence & Danny did a great job helping me with the transaction. Clarence helped with test drive & showing me the features of the 2019 ES 350. More

by etoerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Keever
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review!! Happy New Year!

December 22, 2019

A Real Pleasure My experiences with Westside are always very positive from sales to service. In a world where service is not the norm, this is so appreciated. More

by JuAtteberry12118
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Juge, Kevin Jacobson
Dec 27, 2019 -

Westside Lexus responded

We appreciate you giving us your business!! It was OUR pleasure to serve you!

December 21, 2019

Very good experience Excellent people to work with. But, lease price was higher than independent leasing company (ie. D&M). In future I will go to independent leasing co More

by cjrivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
Dec 27, 2019 -

Westside Lexus responded

So glad it was a very good experience for you. Please let me know if we can do anything else for you!

December 19, 2019

Great experience Good feeling in dealing with your dealership from sales, finance and service, we have purchased three vehicles from y’all and it has been a great expe More

by PSTARKJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis, Emily Maus
Dec 27, 2019 -

Westside Lexus responded

Wow! Thanks for making that trek! We're so glad to know you're so pleased with our service. Wishing you a happy holidays and New Year!

December 18, 2019

A great experience Everybody at the dealership made the purchase process easy. The staff involved went the extra mile on everything. Westside will be the first place I l More

by charlie s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Zuerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran, Emily Maus
Dec 27, 2019 -

Westside Lexus responded

Thanks, Charlie! We're so glad to hear your wonderful review. Wishing you a very happy New Year!

December 17, 2019

Superb relationship sales work I just purchased a vehicle at Westside Lexus. I was so impressed with the way the sale went I decided to purchase a second vehicle and did so. More

by IRVINMLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

That's great! We're so happy to have you in the Westside Lexus family! Wishing you the happiest holidays!

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