So, a week or so ago I purchased my red 200 Chrysler
Convertible. I searched for a few days through tru guru, carvana, and other major car selling sites. I reached out to the dealership and within no
Convertible. I searched for a few days through tru guru, carvana, and other major car selling sites. I reached out to the dealership and within no time they were in contract with me. I don't remember a time when I felt like that were calling me too much, or threatened by other buyers. I found the car online and immediately wanted to visit the car. Instead of making an appointment since the car was local to me, I took an unannounced trip to the dealership. I was immediately greeted by Josh Hawkins who I later found out we had been speaking before I arrived via email about the car. From the time I arrived, things sort of just fell into place with this car and I. Josh was in constant contact with me and the bank, he was honest with me and my options. He was readily available to answer all calls about the car. But during the signing, there was some miscommunication (my mom and I felt) by not telling us that they would be changing the buyer and the co-buyer around, nor was it explained. And maybe that was our fault for not stopping the process and questioning right then and there. But other than that the experience with White's was exceptional!
Now fast forward to today, I get an email from Josh saying that I had over paid them with the down payment and that my check would be ready for me to pick up. The honesty and integrity of the company. They had many options, they could have just applied it to the next month, applied it to the principle, KEEP IT! But they didn't! And for that I KNEW I had to write a review!