Once Nick took over everything went smooth and I felt - Nicoleitule
Once Nick took over everything went smooth and I felt like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from anyone. Finally I went to the dealership and me with a new salesman who didn’t tell me that the forever warranty was not for vehicles over 80000 miles. That was basically a selling point of getting a vehicle with 90000 miles, but I was already in the buying process with Nick at that point. He handled it diplomatically and offered me a free oil change. Nice- but doesn’t exactly cover my car like the forever warranty. During trying to work numbers with the other sales person it got very frustrating as I felt I was being pushed into a monthly payment when all I wanted to know were the bottom line numbers. I kept explaining that I’m not worried about getting financed but I believe they wanted to push the gm financial financing. Being so far in it Nick was open and explained a lot. He went over the vehicle with me and managed to work with my timeline of getting the truck as it still had to go through inspection.
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