12 Connecticut Cadillac Dealers

All personnel are well-versed in their particular jobs. - rsv2

All personnel are well-versed in their particular jobs. All questions quickly answered and well understood.

Great team! - Bimmer6

Great team! Best experience buying my car! No pressure to get the sale and they let me make my own decision without feeling pressured.

Purchased our caddilac xt6 from Michael Vargas. - Arlen and Robert Ryan

Purchased our caddilac xt6 from Michael Vargas. He was extremely ,courteous and helpful. He was also very knowledgeable and patient with us. His friendly attitude makes us want to let others know about our great experience. Also helpful were Mike Bartolini, business manager and Gary , the accessory guy. They made the experience a pleasurable event. Arlene and Robert Ryan.

very nice people, straight foward :) beter than other - fuckyou

very nice people, straight foward :) beter than other dealers who play with your feelings and time ... :)

Awesome experience! - ccasatelli1

Awesome experience! Leah Maggio was friendly, knowledgeable, and made everything easy. I love my new car and highly recommend this dealership! Everyone was great at Cadillac of Greenwich!

As crooked as a 3 dollar bill. - ross

As crooked as a 3 dollar bill. Keep a careful eye on exactly what they write in your contract. When they say it's "close enough" or "it doesn't have to be exact", you know they are acting extremely specific and intentional. All the "close enough" numbers will all work out in their favor.... odometer, sales price, tax, especially trade-in, and DEFINITELY the pay-off amount of any loan you might have. Looking back at all the numbers and notes, not a single set of numbers matched, not one. The salesman stripped all the screws that hold the license plate, when I ask for a folder they didn't have one so he went and got a very old, very used and worn out manilla folder that was prob taken from the garbage can. Anything they need to "go check on" will take all day, so you're left triddling your thumbs literally all day (6-8 hours, both times, for me), with no amenities whatsoever, even the bathroom was locked. After this experience, I wouldn't buy a pencil from them.

6/5/25-came in at noon for a scheduled oil change. - n1sqb

6/5/25-came in at noon for a scheduled oil change. Drove through the service door to the service writers area as usual. I stepped out of my car. I was standing there for 12 minutes without a single acknowledgment from the 3 service writers who were sitting there doing nothing. Eventually one of them asked me this in these exact words-“are you a customer not being helped?” I replied “ for the last 12 minutes yes!” Unreal. Then I asked how much it would cost to have the spark plugs changed on my 4 cylinder Terrain. $660 was the quote. She did not know that I was quoted a much lower price when I called a few weeks ago. I came here out of need since most other places near me were booked for weeks. If you know what’s good for you, stay far far away from this place. Never again…

AVOID THIS DEALERSHIP AT ALL COSTS - Alderman Death Trap

I purchased a used ATS from Alderman. 2 days later, while driving to airport at 5am, the low tire pressure warning light turns on (front driver-side). I pulled into nearest gas station, inspected, and put air into tire. Everything was fine... until 2 days later when low tire pressure warning light came on again. This time it was the front passenger side. I took the car back to Alderman (still under 30 day warranty) and they decide to rotate the tires after inspecting. Swapping the rears to the front, figuring the run flats were affected by the weight of the front end, even though the same tires were on all 4 wheels. Makes sense right??? NO. This corrected the problem for about 2 weeks, until I went out to start the car before work and notice all 4 tires were now completely flat and conveniently out of the 30 day used car warranty window. I put air in tires in driveway and they held...for another 2 weeks, until I went out to my leave work one day and noticed all 4 tires were complete flat again. I had AAA come and blow them up for me and drive home. Finally, I got sick of the useless "run-flat" tires, and went to Town Fair tire to have tires installed that actually stay inflated. While tires were being replaced the service manager of Town Fair Tire informed me that they cannot by law replace my tires because 3 out of the 4 wheels had cracks in them from prior welding jobs. I called up Alderman and they gave me the run around, because they already got their money from me, and wanted nothing to do with me. While my car was sitting at Town Fair Tire, because it was no longer deemed road worthy, I took a ride to a local GM dealer to show them the wheels. They informed me that the wheels on my car were not the correct wheels for my car, and they had in fact been welded to fix previous cracks and that's what they wouldn't seal to hold air in. Bottom line- Alderman Cadillac is a swindler and sold me a death trap. AVOID THIS DEALERSHIP

Excellant customer service - Happy customers from East Killingly

We loved how the salesman did not push us into test driving a vehicle to make us fall in love with it before we talked numbers. He was able to provide us with a trade in number on our vehicle and a estimate of a monthly payment for us to think about before a test drive. He cared about us as people instead of pushing us into sale we could not afford ! Thanks again for your professionalism and great team efforts on your whole sales team !

The Valenti stores that I do business with (Porsche and... - camthebull

The Valenti stores that I do business with (Porsche and Cadillac) treat my wife and I with such respect and courtesy that I cant imagine buying a car somewhere else. I have purchased 7 new Porsche's since 2006 and have been extremely satisfied with every deal. I believe it has to do with the general manager (Steve) and the way he treats his employees. His professionalism and kindness seems to resonate through the showrooms and service areas.... Charles Angelo

Not a Reliable or Trustworthy Sales - KathyL.

When buying my car and trying to get a better price, I ended up with a lesser quality vehicle. When I took a test drive I was told the 2018 cars had a blind spot monitors in the side mirrors which I expressed that I wanted in my new vehicle. Also I wasn't told about the auto stop feature until 2 minutes before I left the lot. He said I don't know why people don't like it? I found out if you are in a traffic jam in the heat of the summer. When your car shuts down, so does your A/C?! When I sent a letter of complaint to the dealership explaining that I felt I was done wrong they re-directed me to the salesman that did me wrong and he just ran me in circles. He explained that while dickering a lesser price on my vehicle, I received a lesser value vehicle. He said it would have cost me $2000 more for the blind spot monitoring. I said I would gladly have paid that for that feature and if he had been on the up and up with me I would have told him that at the time. They also paid me less for my vehicle than the salesman said they would? I told them that the vehicle I was buying was supposed to be my forever car and now I call it my Never Car. I never should have bought it.