12 Connecticut Cadillac Dealers

I had an excellent experience purchasing my new truck! - Archeralexandria

I had an excellent experience purchasing my new truck! From start to finish, the entire process was smooth, straightforward, and honestly the easiest vehicle purchase I’ve ever made all thanks to Phil M! What really stood out was how quick and efficient everything was. With a baby at home, we needed the process to be fast, and Phil made that happen seamlessly. We told him exactly what we were looking for over the phone, and he came back with the perfect option..which is the truck we ended up purchasing! Phil was fantastic to work with. He was knowledgeable, honest, and never pushy. He truly listened and guided us in the right direction. He also gave great advice on how to preserve the truck’s value, including recommending undercoating. On top of that, we were even able to get running boards included at no extra cost, which was a huge bonus! I absolutely love my new truck and couldn’t be happier with the service we received. Highly recommend Phil M and this dealership to anyone looking for a quick, stress free, and positive buying experience.

Courteous, friendly and they always keep you updated - njt0513

Courteous, friendly and they always keep you updated about your vehicle. Highly recommend to everyone.

Frank P was a great help, very attentive, and worked fast - Service

Frank P was a great help, very attentive, and worked fast to get me the commercial cab and chassis I needed.

We had an excellent experience at Ingersoll from start to - Christine

We had an excellent experience at Ingersoll from start to finish. Everyone we worked with especially Dean, Pete and Jorge were great, professional, helpful and made the entire process incredibly smooth. We will definitely recommend Ingersoll Auto of Danbury!

Sales and service have been Perfect. - burkecap

Sales and service have been Perfect. Sales manager was amazing in taking in my Wagoneer for my beautiful new Escalade. First service yesterday after six months and 3200 miles was completed in a little over an hour while I waited in beautiful private lounge

Went to Stephen Automall in Bristol, Ct and received a - Ken

Went to Stephen Automall in Bristol, Ct and received a professional buying experience meeting with Mike Collins the sales professional. He really knew his stuff. Thank goodness it was a great experience at Stephen Cadillac because the previous dealership I visited wasted 2 ½ hours of my time and never to date bothered to follow up by phone or text about the Cadillac XT5 I was interested in. Mike at Stephen Cadillac was the opposite and followed up by text and phone quickly at least 6 times answering all my questions. The delivery process went smoothly and on time. The car was in the showroom when I arrived and created a caring atmosphere for delivery as well as a delivery coordinator to go over all the functions on the Cadillac. If you are looking for a car or truck I highly recommend you call and set up an appointment with Mike.

Tyrell Walker and Jim Larsen were both fantastic in the - danielduclos1260

Tyrell Walker and Jim Larsen were both fantastic in the purchase of my 2023 cadillac ct5. Always helpful and helped in every way,

AVOID THIS DEALERSHIP AT ALL COSTS - Alderman Death Trap

I purchased a used ATS from Alderman. 2 days later, while driving to airport at 5am, the low tire pressure warning light turns on (front driver-side). I pulled into nearest gas station, inspected, and put air into tire. Everything was fine... until 2 days later when low tire pressure warning light came on again. This time it was the front passenger side. I took the car back to Alderman (still under 30 day warranty) and they decide to rotate the tires after inspecting. Swapping the rears to the front, figuring the run flats were affected by the weight of the front end, even though the same tires were on all 4 wheels. Makes sense right??? NO. This corrected the problem for about 2 weeks, until I went out to start the car before work and notice all 4 tires were now completely flat and conveniently out of the 30 day used car warranty window. I put air in tires in driveway and they held...for another 2 weeks, until I went out to my leave work one day and noticed all 4 tires were complete flat again. I had AAA come and blow them up for me and drive home. Finally, I got sick of the useless "run-flat" tires, and went to Town Fair tire to have tires installed that actually stay inflated. While tires were being replaced the service manager of Town Fair Tire informed me that they cannot by law replace my tires because 3 out of the 4 wheels had cracks in them from prior welding jobs. I called up Alderman and they gave me the run around, because they already got their money from me, and wanted nothing to do with me. While my car was sitting at Town Fair Tire, because it was no longer deemed road worthy, I took a ride to a local GM dealer to show them the wheels. They informed me that the wheels on my car were not the correct wheels for my car, and they had in fact been welded to fix previous cracks and that's what they wouldn't seal to hold air in. Bottom line- Alderman Cadillac is a swindler and sold me a death trap. AVOID THIS DEALERSHIP

Excellant customer service - Happy customers from East Killingly

We loved how the salesman did not push us into test driving a vehicle to make us fall in love with it before we talked numbers. He was able to provide us with a trade in number on our vehicle and a estimate of a monthly payment for us to think about before a test drive. He cared about us as people instead of pushing us into sale we could not afford ! Thanks again for your professionalism and great team efforts on your whole sales team !

The Valenti stores that I do business with (Porsche and... - camthebull

The Valenti stores that I do business with (Porsche and Cadillac) treat my wife and I with such respect and courtesy that I cant imagine buying a car somewhere else. I have purchased 7 new Porsche's since 2006 and have been extremely satisfied with every deal. I believe it has to do with the general manager (Steve) and the way he treats his employees. His professionalism and kindness seems to resonate through the showrooms and service areas.... Charles Angelo

Not a Reliable or Trustworthy Sales - KathyL.

When buying my car and trying to get a better price, I ended up with a lesser quality vehicle. When I took a test drive I was told the 2018 cars had a blind spot monitors in the side mirrors which I expressed that I wanted in my new vehicle. Also I wasn't told about the auto stop feature until 2 minutes before I left the lot. He said I don't know why people don't like it? I found out if you are in a traffic jam in the heat of the summer. When your car shuts down, so does your A/C?! When I sent a letter of complaint to the dealership explaining that I felt I was done wrong they re-directed me to the salesman that did me wrong and he just ran me in circles. He explained that while dickering a lesser price on my vehicle, I received a lesser value vehicle. He said it would have cost me $2000 more for the blind spot monitoring. I said I would gladly have paid that for that feature and if he had been on the up and up with me I would have told him that at the time. They also paid me less for my vehicle than the salesman said they would? I told them that the vehicle I was buying was supposed to be my forever car and now I call it my Never Car. I never should have bought it.