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Great Experience - dm06796
The leasing of a new Cadillac with Vin was an easy and smooth process. Luckily they had the exact model car with options that we wanted. Vin was very thorough in explaining the leasing deal and helped us end our current lease.
Top Reviewed Specialists At This Dealership
Business Development Manager
Great experience! - lorimode216
Very good dealership to work with. Very happy with our new Rav4! Jake was very helpful in choosing the right vehicle for us. We made the right choice!
Sales & Leasing Consultant
Amanda Soucie was great to deal with. Very nice to deal... - RITA.KENNEDY
Amanda Soucie was great to deal with. Very nice to deal with. Friendly and always greets you with a smile. Stays on top of things and keeps you informed on what is going on with your car.
Client Care Advisor
Cadillac Client Care Advisor
The shop can’t keep up with the sales. One thing I asked... - Tosterman
The shop can’t keep up with the sales. One thing I asked to fix a back latch on the new box truck I was buying. Did not get looked at. My salesman Frank Prusinowski took it upon him self to try a fix the latch and do what he was able to do at the time for pick up. I feel he went above and beyond.
From the moment we walked in the sales manager, Ron made... - Rosa Maldonado
From the moment we walked in the sales manager, Ron made sure he did everything he could to make sure we walked out with the car we wanted. ThAnk you. We love our new vehicle.
Don Tile - dnazz4
Upon arriving a non pressure felling from a nice salesman Greg Anastasio started a relax atmosphere.
After a walk through the show room and lot I settled on a Buick Ancore 2020.The transaction with my lease turn in and new purchase was smooth, stress free and speedy.
Always an Excellent Experience - robstrong
My wife and I have purchased close to a dozen cars at Ingersoll Auto of Danbury in the last fifteen years because we consistently receive the kind of respect and support we never thought we could receive in the car purchasing experience. Ingersoll Auto has earned our loyalty and that is why, after I picked up our newest car, yesterday, I had to write a review here. Over the years I've asked different staff members why they always seem to be kind and willing to help and they consistently tell me that it comes from the culture set by the ownership. A good salesman can be unique in a room full of salespeople. A kind service team member can exist on the team. But when all the sales team and all the service people we've encountered are kind and supportive, then I know that comes from the leadership. That is what we have come to expect at Ingersoll Auto of Danbury and it is why we will continue to buy our cars there in the future. Rob Strong
My salesman, Juan at Tremonte Auto Group was great! He’s... - mikolikemm
My salesman, Juan at Tremonte Auto Group was great! He’s very kind, and accommodating and I never felt pressured by him. He was precise and kept in close contact with me throughout the process.
Not a Reliable or Trustworthy Sales - KathyL.
When buying my car and trying to get a better price, I ended up with a lesser quality vehicle. When I took a test drive I was told the 2018 cars had a blind spot monitors in the side mirrors which I expressed that I wanted in my new vehicle. Also I wasn't told about the auto stop feature until 2 minutes before I left the lot. He said I don't know why people don't like it? I found out if you are in a traffic jam in the heat of the summer. When your car shuts down, so does your A/C?! When I sent a letter of complaint to the dealership explaining that I felt I was done wrong they re-directed me to the salesman that did me wrong and he just ran me in circles. He explained that while dickering a lesser price on my vehicle, I received a lesser value vehicle. He said it would have cost me $2000 more for the blind spot monitoring. I said I would gladly have paid that for that feature and if he had been on the up and up with me I would have told him that at the time. They also paid me less for my vehicle than the salesman said they would? I told them that the vehicle I was buying was supposed to be my forever car and now I call it my Never Car. I never should have bought it.
AVOID THIS DEALERSHIP AT ALL COSTS - Alderman Death Trap
I purchased a used ATS from Alderman. 2 days later, while driving to airport at 5am, the low tire pressure warning light turns on (front driver-side). I pulled into nearest gas station, inspected, and put air into tire. Everything was fine... until 2 days later when low tire pressure warning light came on again. This time it was the front passenger side. I took the car back to Alderman (still under 30 day warranty) and they decide to rotate the tires after inspecting. Swapping the rears to the front, figuring the run flats were affected by the weight of the front end, even though the same tires were on all 4 wheels. Makes sense right??? NO. This corrected the problem for about 2 weeks, until I went out to start the car before work and notice all 4 tires were now completely flat and conveniently out of the 30 day used car warranty window. I put air in tires in driveway and they held...for another 2 weeks, until I went out to my leave work one day and noticed all 4 tires were complete flat again. I had AAA come and blow them up for me and drive home. Finally, I got sick of the useless "run-flat" tires, and went to Town Fair tire to have tires installed that actually stay inflated. While tires were being replaced the service manager of Town Fair Tire informed me that they cannot by law replace my tires because 3 out of the 4 wheels had cracks in them from prior welding jobs. I called up Alderman and they gave me the run around, because they already got their money from me, and wanted nothing to do with me. While my car was sitting at Town Fair Tire, because it was no longer deemed road worthy, I took a ride to a local GM dealer to show them the wheels. They informed me that the wheels on my car were not the correct wheels for my car, and they had in fact been welded to fix previous cracks and that's what they wouldn't seal to hold air in. Bottom line- Alderman Cadillac is a swindler and sold me a death trap. AVOID THIS DEALERSHIP
Excellant customer service - Happy customers from East Killingly
We loved how the salesman did not push us into test driving a vehicle to make us fall in love with it before we talked numbers. He was able to provide us with a trade in number on our vehicle and a estimate of a monthly payment for us to think about before a test drive. He cared about us as people instead of pushing us into sale we could not afford ! Thanks again for your professionalism and great team efforts on your whole sales team !
The Valenti stores that I do business with (Porsche and... - camthebull
The Valenti stores that I do business with (Porsche and Cadillac) treat my wife and I with such respect and courtesy that I cant imagine
buying a car somewhere else. I have purchased 7 new Porsche's since 2006 and have been extremely satisfied with every deal.
I believe it has to do with the general manager (Steve) and the way he treats his employees. His professionalism and kindness seems
to resonate through the showrooms and service areas....
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