8 Georgia Lexus Dealers

The nicest dealership I’ve ever been to, customer service - Anonymous

The nicest dealership I’ve ever been to, customer service was great and I felt very confident in everything.

We just bought a beautiful claret mica colored Lexus GX - Justine LaClair

We just bought a beautiful claret mica colored Lexus GX 460 from Hennessey Lexus of Gwinnett, and I absolutely LOVE giving happy reviews!!! For personal reasons, we had decided to purchase a different car. Since a conversation had started on the phone after looking at their easy to navigate website, we went to look at the vehicle. Even though the dealership was about an hour away, we felt this car checked all of our boxes. As we entered the luxurious showroom, the delightful salesman, Mr. Bill McCole, (a 22-year veteran of car sales at Hennessey), greeted us with a firm handshake and a warm smile. It’s evident that this dealership strives to create an entire pleasant customer experience by offering free wifi, snacks, and warm and cold beverages! Once we were on the lot with Bill, we were excited to see the specific vehicle we had seen online. The vehicle was exactly as described. Bill took fantastic care of us even staying after hours. We found him to be incredibly knowledgeable, explained everything clearly, had helpful advice and went above and beyond for us. Bill even noticed a slight problem with the vehicle, (it happens, it’s pre-owned), and jumped through hoops to get it cared for, far surpassing our expectations. The final price was easy to negotiate, and felt we had a great value, and trusted them. Anything requested, Bill made it happen. We are extremely impressed with Rich Mahoney, Finance Director, as he reached out to us and made sure, we were happy with our vehicle and the transaction. (Perhaps the sales manager was out that day). Hennessey is the kind of dealership that we would send our grandmother to and know she would be treated with the care and respect of the employee's own grandmothers. I would say from the top, the President, Ms. Stephanie to Anthony the Lot Inventory Specialist, the red carpet was rolled out. We were treated honestly and fairly and would recommend them to all our friends, family, neighbors, and my husband’s 1200 clients. (25 years as a North Atlanta Realtor). There were no high-pressure sales tactics, bait and switch tricks, forcing of vehicle warranty at F&I, or any other unpleasant issues that occurred as experienced at other dealerships we had been to. We found the entire transaction to be stress free, seamless, honest, and attentive to our needs. In fact, as we drove away, my Husband said, “I just drove away with a car I love, at the price I wanted”. I nodded in agreement as I felt cared for, valued and respected. As the Lexus ads state, we felt "This was a "December to Remember!"

My experience at Hennessey Lexus of Atlanta was - martin

My experience at Hennessey Lexus of Atlanta was phenomenal. I would like to take a moment to express my sincere appreciation for the exceptional service provided by Gabriella and Skye, who represented Lexus during my recent experience. From the very beginning, their attentiveness stood out, as they made it a priority to engage with me in a way that felt both genuine and welcoming. Gabriella and Skye were not only exceptionally personable, but they also demonstrated a remarkable ability to actively listen to my specific requirements and preferences. This attentiveness ensured that my needs were fully understood and addressed, which is often a rarity in customer service interactions. Their commitment to providing tailored solutions was evident, and it made the entire process feel collaborative rather than transactional. Moreover, I was impressed by the promptness with which they delivered their services. Every interaction was handled with a sense of urgency and respect, which made me feel valued as a customer. There was no sense of being rushed or pressured; instead, I was given the time and space to make informed decisions at my own pace. This level of respect is a testament to their professionalism and dedication to customer satisfaction. What truly set Gabriella and Skye apart was their transparency throughout the entire process. They communicated openly about the options available to me, ensuring that I was fully informed every step of the way. This honesty fostered a sense of trust, allowing me to feel confident in the choices I was making. It was refreshing to engage with representatives who prioritize integrity and ethical practices over simply closing a sale. In a world where many businesses often treat customers as mere targets for sales pitches, Gabriella and Skye made me feel like a valued individual. Their approach exemplifies the commendable values upheld by Lexus of Atlanta, particularly the principles of honesty, integrity, and trust. It is clear that these values are not just corporate slogans but are genuinely reflected in the way they conduct their business and interact with customers. Overall, my experience with Gabriella and Skye was not only enjoyable but also reassuring. It reinforced my belief in the Lexus brand and its commitment to providing exceptional customer service. I look forward to future interactions with Lexus of Atlanta, knowing that I will be treated with the same level of care and respect that Gabriella and Skye exemplified

Miguel was very nice and professional during buying new - Wen.tran

Miguel was very nice and professional during buying new NX250 premium for my daughter. Recommend anyone need to buy a car ask for Miguel.

My family and I lives in Birmingham,Alabama however the - LLHESQ

My family and I lives in Birmingham,Alabama however the treatment and response we received was out of this world. Larzus Madison is the most top knock salesman I ever encountered. Go Nalley!!!!

The service was excellent. - Wforneyjones

The service was excellent. The salesman was very knowledgeable and professional. He cared about what my needs were.

Sam Grant was our sales agent . - Jcraiggordon

Sam Grant was our sales agent . Great guy and great staff in the dealership. I’ll continue to come back.