575 Maryland Used Car Service Centers

Kyle went above and beyond to keep me updated and make... - mdscafs

Kyle went above and beyond to keep me updated and make sure my visit was excellent and efficient from start to finish. From what I can tell, they run a great shop, and their phone switchboard folks are great too.

Good experience with them I like it I am reday He do - abdourahim90

Good experience with them I like it I am reday He do great job thanks for your time

Absolutely hands-down one of the best dealerships to work - rllb

Absolutely hands-down one of the best dealerships to work with! From sales, to service, to parts, this is a well-managed, well-oiled enterprise that knows how to take care of people. They really do make you feel like family.

Repair/brake service - michaelvinc

The service was friendly and professional and the work was done in a timely manner. We have visited this location several times, we have three cars, and have found the work and experience satisfactory.

I was unsure who help me set up navigation in my vehicle, - Ohriole

I was unsure who help me set up navigation in my vehicle, sales or service. I received an answer to my question almost immediately and am planning on taking it in next week

Gabriel Is a leader motivated by a genuine love for his - admbeanv

Gabriel Is a leader motivated by a genuine love for his job and helping people and truly goes above and beyond for his customers. I specifically want to recognize his outstanding persistence in getting issues resolved. His leadership is a credit to Heritage Volkswagen. He is instrumental in achieving the goals of the dealership and that exceeds this customer's expectations. His contributions will not go unnoticed and I want to publicly acknowledge his efforts and kindness! Angela B.

Very satisfied with entire service process. - Easterntermite

Very satisfied with entire service process. From a thorough inspection, diagnosing the issue, ordering and scheduling the repair. Very smooth process.

Brad provided excellent service. He's a pleasure to work... - Marci

Brad provided excellent service. He's a pleasure to work with. He keeps you updated on repair status and cost. He delivers on or before he says he will. He values the customer.

Great service see Andy Yankanich for the best help he was - Ashh315

Great service see Andy Yankanich for the best help he was very helpful and professional

This dealership has phenomenal service staff. - mvanmeter1

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer.

Pleasure experience with both buying the car and post - iurii.mykhailenko

Pleasure experience with both buying the car and post query. Staff is very organized and professional. I highly appreciate quick response for personal question/matter what actually a direct dealer responsibility was not but have been addressed promptly.

I was able to find my first car - Blue Blaze

With the help of Pamela Jackson I was able to get a great car that suits me the most. Also making others mouth drop when they see me in my own car.

Tracey was an excellent service technician. - nikialaa

Tracey was an excellent service technician. She was knowledgeable and helpful every step of the way. She gave details about my service and explained things in a way I could understand. My service was through and prompt.

Stan is fantastic! - glen.geelhaar

Stan is fantastic! He will go the extra mile to find the new car that you have been searching for today!

Repairs fixed - halcyon

Had some warranty repairs that need to be taken care of and the dealership was great. They did have to order a part so I had to come back again (but not their fault) and everything was completed. Friendly, knowledgeable service people and they gave me good estimate of how long it would take for the repairs to be completed and they were on target since I was waiting each time.

Cristian Martínez was a kind young man who attend us... - Norma

Cristian Martínez was a kind young man who attend us perfectly he help us in ever area and problems we had he is nice 👍 and helpful

AS always, my experience was great. Janae was awesome and... - swheeler628

AS always, my experience was great. Janae was awesome and very knowledgeable. She kept me informed regarding the service of my vehicle and explained the few small things that the technicians found while performing my oil change and inspecting my vehicle. I am very grateful to have such a wonderful team of people available to ensure my vehicle is running in tip top condition.

Great Customer Service - Alex

Great service on my vehicle. Worked with Brittnee Fowler. Very professional. Kept me informed of progress during service. Will definitely call her again. Great job Ms. Fowler.

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

The online scheduling is great. The staff is very... - kjf

The online scheduling is great. The staff is very friendly and keep you informed throughout your service appointment. The paperwork is easy to follow as well.