Massachusetts Audi Dealers

Helpful and Friendly - whipple

I had a great experience at Cape Cod Audi! Everyone was helpful, informative and friendly. My car was delivered as scheduled and being from the Vineyard, everyone seemed aware of the urgency of getting things done on time>

Great people - EMASSOUD

From Sean to Tom to Jon, all Mattie people went out of their way to put together a nice package and made things go smoothly through delivery. Look forward to enjoying the Audi and thanks again.

Great Service - Krista

The sales people were very helpful (Peter specifically), the finance people were as well and the team in general was professional and customer service oriented. They were all very knowledgeable and were able to answer all of our questions. We had a great experience here and would highly recommend. Refreshing to have such an easy car buying experience.

Thanks to Stephanie, we are now enjoying the best car for us - asuren

When we first came to Audi Brookline, we have been putting off buying a new car for almost a year, thinking it would be a long and complicated process. It was nothing like that! Stephanie was extremely knowledgeable and answered all of our questions and concerns. She was also patient yet persistent when we were indecisive and wanted to consider our options for quite some time. In the end when we made our decision, she helped us through all the options, was accommodating and thorough and the whole process went smoothly and easily for us. And needless to say we are very happy with our new car.

Very Good experiance - cwsimone

I recently purchased a vehicle from Audi of Norwell, and from start to finish it was a great experience! No hidden BS! They are top notch and care about their customer's. Sales rep Chris Drinan and Sales manager Lou Proto were both great to deal with! Highly recommend this place and would go back in a minute.

The car purchase process is never easy, but at Prime Audi... - RollingThundr

The car purchase process is never easy, but at Prime Audi it was about as easy as could be expected. A great low stress environment.

Highly Recommended! - alfa racer 46

Went to Audi Shrewsbury looking for a CPO Q5. Tony Waters helped find a one-year-old Q5 that was perfect for us. Price negotiation was straightforward, quick and fair. Tony and Audi Shrewsbury were definitely five stars!

Lied to about Audi Care extended service agreement - Squish34

I purchased a 2018 Audi Q3 at this dealership in October of 2018. The finance director(Mike DeLuca) sold me Audi Care to cover the first 5 or 6 oil changes, tire rotations, fluids, etc. He said the unused services were refundable if I decided to trade or sell the car. Well, I sold the car 8 months later and they won’t refund me for the unused services. Do not trust this dealership!

I was in for a recall and a inspection sticker - BillStpierre

I was in for a recall and a inspection sticker and to buy Audi care. The visit was great until I went to pick up my car. The guy running cars pulls up with my car in the bay and leaves the car in drive which the e brake on. Had that ebrake failed the car would have crashed total disrespect for a customers property. This makes we wonder how the mechanics are working on cars if there is that much lack of respect for a customers property.i think I might be switching to Burlington Audi after this incident.

Friendly service from individual who scheduled service,... - Mil Hegi-Miller

Friendly service from individual who scheduled service, but technicians diagnosed my car with a fault code and then added other ‘contributing items’ to rack up a bill of $3,000. Took the car to another VW dealer and the required critical items and caution items totaled only $323.00. Whether it was lack of knowledge from the technician or a scheme to charge what they think they could get away with does not matter! The bottom line is that this is not a business that conveys customer service and I will never recommend the dealership to anyone or return to the place of business!