Great buying experience - cjpa

Buying my new Atlas at Mattie Imports was the easiest car buying experience I have had. No hard sell at all. The car I wanted wasn't on the lot but they went the extra mile and tracked town the exact car I wanted and got it for me in no time. I couldn't be happier.

Excellent Dealer - Idoktr

Purchased a new SQ5 and my salesman, Mike Pappano, was a truly caring individual. He walked me thru the buying process with ease. Actually took the vehicle to my workplace for a test drive. The GM was also outstanding answering my many questions. The dealer experience from initial visit, negotiation, trade in and delivery was outstanding. Even filled the tank with gas upon delivery. Not pushy like other dealers. Would highly recommend !

Preowned purchase - Nhart24

Great experience. Love my car. Good customer service. Would recommend a friend and will continue to go back for my purchasing. Allen Parsons was wonderful

Another Great HC Experience at Audi Brookline - MichaelStephenson

During my busy schedule, I started looking for a larger car for my wife but really didn’t have enough time to spend at dealerships. After a couple of unsuccessful attempts, I switched brands and started looking into the Audi Q7, very glad I did. While it wasn’t our first choice, we are convinced now that it is a much better fit for our needs than we thought. The style and ride are top notch and while not all vehicles are perfect, other than the lack of any center console, this vehicle had the least compromises for us. I have purchased cars exclusively with Herb Chambers for more than 25 years. Like most people I know, buying a car can be a painful experience. That is why I tend to stick with the same brands and salespeople unless they don’t have something I want. Steve Boston at MB Natick, Chris Anslono at HC BMW (service dept), Ian Miller, Melissa Steffy and others. Even if I was looking for a different make, I could always count on their recommendations and help if I was going to another HC dealership. These relationships have made buying cars from HC a great experience. When I contacted Audi of Brookline, I initial spoke to Kayla DiPaolo and within a few minutes I knew she was one of those special individuals as the people I mentioned earlier. They had a car I was interested in, I took it for a quick ride, they appraised my trade and then made me an offer that was very aggressive and earned my business on the spot. My sales person, Chris Garvin, who came on after I agreed to the deal, was extremely knowledgeable and a great help getting me through the purchase and delivery process. They even did a few extra unexpected things after the sale just to say thanks for your business. Well done Audi of Brookline.

75K service - Anne Marie D

The best part of being an Audi owner was the incredible service from Sue Roy and Angela Lebel. They are incredible assets to F&S

Service - rdalex

Excellent service today, as is always the case. Efficient, polite, and accurate. I’ve never had to return with an unresolved issue. I highly recommend.

Above and beyond - Mfritsche

Angel was knowledgeable and helpful from start to finish. He made himself available to us at all times, and coordinated with all other parts of team so that everything went quickly and smoothly. I first saw the car on a Sunday, and got to drive off the lot with it fully registered and inspected by Thursday afternoon. Amazing service!

Pleasant car buying experience. - Rosco

I have nothing but good things to say about my purchase from Audi Norwell. My salesman Chris was great. Very helpful, and zero pressure. Finance team was efficient, and easily the quickest purchasing experience i have experienced. The staff was very friendly, i have never felt more like a guest, than a customer, than i did at Audi Norwell. If you in the market for a new or used car, take a ride and visit them.

Easy, fair, no pressure - Linda Rose

Looked on-line and visited several dealerships. Visited Audi Westwood around 6:00 on a Friday night. Michael Shapiro helped me and answered all of my questions. He was so knowledgeable, friendly and engaged. Great deal, fair trade in value and best of all I love my new Audi. Drove my new car off the lot in an hour an a half!! Great customer experience!!

Never received a call back - cedougl

I called the service department at Flynn. I left a message for service since they were already helping another customer. I never received a call back, even though I left a call back number, and explained my question in detail.