My very first BMW leasing experience... A+ - VG_BMW
Tonya Murray is the best car sales person I ever dealt in my life, and believe me I have dealt with many. She learnt our needs and wants quickly and delivered fast on them. Came in to buy X3 and ended up with X5. Dealership is very clean & nicely decorated with many cars on display.
Top Reviewed Specialists At This Dealership
Great Experience - Praveen93
I went to check out a 328i cpo.They really care about their customers and provide honest answers. Trustworthy dealership which is very rare to find nowadays.
Great Service after the Sale - Greenguy
Grand Blanc Toyota is my go to place for servicing my car. Mike in Toyota service is awesome. My car is always fixed right the first time, and at a reasonable price.
Dedicated helpful sales staff. - Mike
On one of the coldest nastiest days of the winter Mike Miller left the beautiful warm showroom to greet me on the lot. He did so with a smile and sincere dedication to helping me. I returned on a nicer day and bought a car perfectly suited for my needs. It was a very pleasant experience.
Great salesman to me - Sagarshah
David Nank is a great person I have found to work with at Erhard BMW of Bloomfield Hills Michigan. David is a wonderful person he goes out of his way to help me find a 2018 BMW X3 M40I that I inquired about he emails me back and forth everyday calls me also asks me if I have questions or not. His personality is so nice I am so blessed to work with him
Terrible Dealership - David12345
fourth time in four weeks for same electrical problem, incompetence in sales and mechanics is evident. Each time in for services car is returned worse than before.
Terrible experience with this dealer - Susu
I will not give any star to this dealership. Had a terrible experience with them. The sales person will make all promises just to get your business. I purchased a BMW from Okemos Auto Collection in January. They promised it will be delivered in 4 days, but took 3 weeks. When it arrived there was a dent on the trunk of the car. They blamed it on the delivery company and said delivery company insurance will pay for it. But the delivery company refused to take responsibility. They claimed it happened after I received it, although I had contacted the dealership with pictures immediately after getting the car. The GM Steve Sheehan just backtracked on their promise to fix it! Be careful dealing with this dealership.
That's one way to increase revenue - sorryno
Took my car in for an oil change and new steering wheel pump. About $2,600.00. Fine. Within an hour of picking it up, huge electrical problems, rendering the car undriveable. "Not us," the dealer says. "Alternator went bad. We had nothing to do with it." Really? Within an hour of picking it up from your service station? Prior to that, zero indication of this problem. "Just coincidence," the dealer says. So, what now? "Now? Now it will cost you $1,600 to install a new alternator. But, tell you what, we'll cut you a deal and knock that down to $1,428.00 because we're good guys. You're welcome."
So, maybe it was coincidence. But maybe not. Would have been happy to split the difference.
BMW of Rochester Hills