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Great service - Rpopovski
I am very happy with my experience at bmw Rochester hills. I was treated with respect and discovered the process to be smooth in buying a certified preowneed vehicle. They are truly all a class act.
Top Reviewed Specialists At This Dealership
Third BMW - obichakjian
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
New Car Sales Manager
Service Department Rocks - HppyWmn
The BMW Service Team has always done a great job for me.....a happy driver since 2004. The service team continues to provided efficient and personalized service.
Dedicated helpful sales staff. - Mike
On one of the coldest nastiest days of the winter Mike Miller left the beautiful warm showroom to greet me on the lot. He did so with a smile and sincere dedication to helping me. I returned on a nicer day and bought a car perfectly suited for my needs. It was a very pleasant experience.
Great Service - Taco17
Had tires mounted and balanced on my Tacoma. Service Advisor Peter was great to work with. Technician Zach is definitely worth taking vehicle in for any service need.
Great Experience - Happy Customer
The Erhard BMW of Blomfield Hills has never failed to provide excellent service! On this particular visit, I needed to go and pick up a few necessities at the local market. They were kind enough to make sure I got there and back! Awesome service! Thank you again!! Please don't change what you are doing!!
Do not do business with this group - Gp1
Do not do business with this group of people. They have tarnished the brand in many ways.
I came from out of state to purchase from them. I had (1) dealbreaker: No paintwork or refinishing of any kind. Alexandra (Sales) assured me that this vehicle had no paintwork of any kind, and that it was a Certified Pre Owned.
Upon inspection I discovered that multiple things on this vehicle had been painted.
Aside from that, they were over 45 minutes late picking me up. They had plenty of notice on the day of travel leading up to my arrival. Unacceptable.
They also charged me double the cost for license plates, which was added to the final cost. Had I went to my local BMV myself, the total for the plates would have been about 58$ for the year.
BMW has been more than a passion of mine for many years. I’m a factory trained BMW Technician in my former career. I am well aware of BMW standards and ethics within the company. This group had failed.
Treated respectfully and vehicle was fixed within 1 week. - BZLIVIN
Phoned Ken in Service Department. I was able to have my 328i convert serviced and repaired 1 week later. Other local import repair businesses were booked out. Price seemed fair at $300. They discovered the rear tire had a bad belt and fixed that also within 2 days.
Terrible experience with this dealer - Susu
I will not give any star to this dealership. Had a terrible experience with them. The sales person will make all promises just to get your business. I purchased a BMW from Okemos Auto Collection in January. They promised it will be delivered in 4 days, but took 3 weeks. When it arrived there was a dent on the trunk of the car. They blamed it on the delivery company and said delivery company insurance will pay for it. But the delivery company refused to take responsibility. They claimed it happened after I received it, although I had contacted the dealership with pictures immediately after getting the car. The GM Steve Sheehan just backtracked on their promise to fix it! Be careful dealing with this dealership.