Easy Peasy - LukeNukem
Very easy going, no pressure atmosphere that creates a pleasant buying experience at BMW of Rochester Hills. The facility was very clean, and offered a good variety of snacks and beverages while waiting. This was the best buying experience I’ve ever had.
Great Experience - Praveen93
I went to check out a 328i cpo.They really care about their customers and provide honest answers. Trustworthy dealership which is very rare to find nowadays.
Top Reviewed Specialists At This Dealership
Amazing Experience at Grand Blanc Toyota! - CaitlynH
I was stuck in an older vehicle that wasn't as reliable or cost effective as I needed. My awesome salesperson was not only able to make the whole experience fun and easy, but was able to get me into a vehicle that is reliable, beautiful, better on gas mileage, and I LOVE it! I wasn't sure if I would be able to lease, however Dan Myers worked hard to figure it out for me while I was running around to work and school and Jim Ray was able to help tremendously with my trade in vehicle. They made me feel like family and I am forever grateful for them getting me into a better car situation and a better car!
Great to work with - Stacey Ring-Sanders
Larry made this process so easy and was completely straight forward with me. This is my 2nd Range Rover and the first one took so much time. Grand Rapids was so easy to work with and made the deal work within the limits I proposed. Would definitely buy from them again....If I can get my boyfriend to convert from a BMW to Range Rover - I would be ecstatic...:)
Great salesman to me - Sagarshah
David Nank is a great person I have found to work with at Erhard BMW of Bloomfield Hills Michigan. David is a wonderful person he goes out of his way to help me find a 2018 BMW X3 M40I that I inquired about he emails me back and forth everyday calls me also asks me if I have questions or not. His personality is so nice I am so blessed to work with him
Excellent - Hinrich
Very professional and personal service from Erhard BMW, especially Ramzy. He is very knowledgeable about cars and BMW in particular. Helped me to find the right car at a great lease rate, very happy so far. This is our 6th car from Erhard in Farmington Hills and we never had anything to regret. The same is true for service and after sales support. Highly recommend Erhard BMW and Ramzy in particular.
Terrible experience with this dealer - Susu
I will not give any star to this dealership. Had a terrible experience with them. The sales person will make all promises just to get your business. I purchased a BMW from Okemos Auto Collection in January. They promised it will be delivered in 4 days, but took 3 weeks. When it arrived there was a dent on the trunk of the car. They blamed it on the delivery company and said delivery company insurance will pay for it. But the delivery company refused to take responsibility. They claimed it happened after I received it, although I had contacted the dealership with pictures immediately after getting the car. The GM Steve Sheehan just backtracked on their promise to fix it! Be careful dealing with this dealership.
That's one way to increase revenue - sorryno
Took my car in for an oil change and new steering wheel pump. About $2,600.00. Fine. Within an hour of picking it up, huge electrical problems, rendering the car undriveable. "Not us," the dealer says. "Alternator went bad. We had nothing to do with it." Really? Within an hour of picking it up from your service station? Prior to that, zero indication of this problem. "Just coincidence," the dealer says. So, what now? "Now? Now it will cost you $1,600 to install a new alternator. But, tell you what, we'll cut you a deal and knock that down to $1,428.00 because we're good guys. You're welcome."
So, maybe it was coincidence. But maybe not. Would have been happy to split the difference.
BMW of Rochester Hills