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I got just what I wanted. - Shawn Dykes
We went in after seeing a post on Facebook about trade ins. We got there at 5:30. Buy 7:00 we had a 2018 Dodge Grand Caravan. We are very pleased with the vehicle we purchased. The salesman was very nice and polite. I recommend Rainbow.
Top Reviewed Specialists At This Dealership
Sales Team Member
Very good buying experience. - George
Shopped for over a month at other dealerships that were closer to me. The team at Walt Massey beat them all on the truck I was looking for.
The three C's: Chuck, Cory and Clayton were great to work with. All 3 were very knowledgeable about the truck and considerate of my time. I knew the truck and deal I wanted and they made it happen.
There was never any pressure put on me, which was very refreshing after visiting other dealerships.
Best of Best! - The Install Guy, LLC
The very best car buying experience we've ever had. Traveled over 10 hours just to do business with Ronnie Gooding. He exceeded all expectations and we got the lowest price on our new truck. BEST OF THE BEST. A+!!!
Friendly and Professional Employees - Mandy
This has been the best buying experience I have ever had at a dealership. Customer service is the best I have seen. I was there maybe two hours at the most and the entire purchasing process was done!
Rodney Battistella was the best salesman - from start to finish. I have never laughed so much when buying a new truck - EVER!
Awesome - Kenterry8164
I had a great experience with this dealership, friendly staff very nice dealership... And thanks to my sales person Mechelle Clark she was awesome, thank you for helping me with my new truck... You Rock...
Emergency repair - Grateful
We lost a starter on our ‘96 Dodge Ram 2600 with a Cummins. Upon arrival the dealership IMMEDIATELY began work. Repair required an extra night in Vicksburg and we were loaned a vehicle. Very professional group led by Daniel Cartwright with work performed by Alan Kleinman. Problem solved after much deliberation. I would highly recommend this service department. Best service I’ve received in years, appreciated even more since we were over 2,400 miles from home.
Thank you, ALL!
My salesman was Ken at the Flowood dealership and was... - Billto48
My salesman was Ken at the Flowood dealership and was very professional and worked hard to find the vehicle that I wanted. Didn’t have the 5th wheel hitch that I wanted and upgraded to A better hitch.
I drop the truck to Texas and back with A vibration and they replaced the six tires with new one
I am very pleased with the dealership. Job well done
Service Department hit a new level of incompetency!!!! - Seething
Brought my Chrysler 200 in for ABS warning light. Gave them error code based on computer diagnostic I had done by my normal service center who said they wouldn't be able to repair the problem. Champion Dodge service personnel claimed they had to do their handy-dandy, deep dive, tell the mechanic everything-he-needs-to-know, diagnostic check, which happened to cost $119.00. Diagnostic check by mechanic came back with exactly the same code as I gave them!!!!! Next the part had to be ordered and was told it would take 5-7 business days. Had to pay for the part up front and noticed on the paperwork they had me sign that their "cost" for the part was listed. They were charging me 350.00 for a 173.00 part (50% mark-up on part). 8 days later I call to find out if part had arrived. I was told part was at the shop. Service guy claimed no one gave him the white slip to let him know the part had arrived so he could call me to schedule an appointment. dropped off car on Friday afternoon for repair on Saturday and rented a vehicle. Received a call one hour before shop closed on Saturday to tell me another customer had been raising xxxx all day and mechanic wasn't able to finish my car. I should have been suspicious but I let it go. Monday I drive one hour to pick up my car and found it in the service bay area with the hood up. It was 10 minutes before the shop closed so no way was my car going to be finished. No one had bothered to call me. I asked the service person at the desk what happened. His replied that in his opinion the mechanic had been whining like a little xxxxx all day and didn't get his work done. I was told that my vehicle would be ready the next day. I called the following day to ask if vehicle would be ready and was told it still wasn't fixed. I received a call about noon to let me know that my battery was dead and they couldn't get it to hold a charge. They had called O'Reily's auto parts store and found out a new battery would be 176.00. I told them I would get a battery and bring it to them. I called O'Reilly's auto part store near Champion Dodge and asked about the price of a battery that would fit my car. They quoted me 139.99 for 2 yr warranty and 149.99 for 3 yr warranty. I called Champion service center back and told them of the price O'Reilly's quoted me. Seems they were going to charge me 16.00 to take my battery a couple of blocks, buy and install the new battery. About 3:00 that afternoon I received a call saying my car was ready. They were able to charge my old battery but they suggested I get a new one soon. When I went to pick it up I was asked what price had been quoted me for the job as the person who gave me the quote didn't show up for work today. I smiled and cocked my head ever so slightly. I was just about to tell them the quote was 100.00 when the service manager, Herb, called for the paperwork that had been scanned into their system. Paperwork arrived and Herb tried to charge me for the part, again. I had to show him in the stack of paperwork where I had already paid for the part. I told him that this entire experience had been bad. He didn't charge me for the rental car so for that I am grateful. I will never let them work on my car again and I will make sure all my friends and family members know how incompetent this bunch of yahoos are.
Don't Trust This Dealership - Keith D
I am so disappointed in what happened. I wont get into who or what I was after. But basically the vehicle was 30 Grand, they claimed there was an 8 Grand incentive. So my way of seeing it was, $22 Grand, dealership offers me 13 Grand for my car, that in itself was bull. But still, had I taken it than 22 grand minus 13 grand, would take the vehicle down to 9Grand. If I took the trade in offer, I would still owed 11 grand. Add that to the 9 grand and we are back at 20 grand. Now I know there is paperwork fee and taxes. So I figure an additional 3 to 5 grand, so figured 25 grand at the most. I can afford that. They come to me and somehow amount to be finance accounting to Kim's No Bull, is 35, 000 dollars. 10 grand over what I saw as the total cost. They keep fast talking about how it's 35 grand. They tell me my payments would be $632 a month. I said I could afford that, next thing I know, without talking to his sales manager, the salesman is saying, well how about $499 a month? Red flags. I rejected the deal and walked away. I am so pissed at them weasels.
Makes promises, doesn't deliver - NWStevens
When we arrived at Mac Haik in Jackson the store was open but all of the sales people were in a meeting. We had to wait 30 minutes prior to even seeing a sales person. The sales person, Joe Ward, eventually came out of his meeting and declared himself the “greatest sales person in the nation”. We purchased a vehicle from Mac Haik but it only had a valet key. We negotiated keys in the sale.
When we were filling out paper work Mac Haik added an additional $900 for a GPS locating service that was never mentioned in the sale. We fortunately caught it while signing paperwork and had it removed. I didn’t get the name of the man with the closing papers but he was extremely aggressive about extended warranties even after we declined.
I called Joe Ward about the keys and he said he’d call me right back and never did. My wife was able to talk to the GM Keith Sistrunk who verbally agreed to another key. This whole process took about 3 weeks of call dodging and getting no reaction until we mentioned in a voice mail about wanting to talk to legal.
We were quickly called back after that. In the end we ended up with one key, even though we were promised two, and a major distaste for the whole car buying experience. I will not buy from Mac Haik again and I’ll be sure to inform my peers to avoid it as well
They did us wrong on a offer and that truck.needs a freeze p - Notworthy
They had a truck that was the managers son they said at first that it would be 5000 cash. Well our first deal didn't work out so we made them an offer of 4,500 cash with az 30 day warranty and we also found out the truck need a freeze plug which is going to cost 800$ they wouldn't accept our offer they said they had someone coming from Meredian to pay the 5,000 + taxes. Which weree told 5000,00. Firm before we found out it needed a freeze plug. I hope they tell the new customer that it needs work. My husband smelled antifreeze and that's what they told him that's why we offered 4,500 with warranty which they backed out when they thought they would make more money I just hope they are truthful to the next buyer I'm glad my husband knows enough mechanic skills he knew there was a problem. Thanks for nothing. I appreciate y'all not being true to your word. 5000,00. Doesn't mean plus tax and with a bad freeze plug. My husband and I were called by them for this deal. We had already left. So they did us double dirty. I don't appreciate people not following tghrough to help you in any say.they can they are just about the the$$$ even if it's got damage please at least tell the next customers about the freeze plug. That is no easy job task and will cost them 800 more dollars.
VERY POOR SERVICE - pissed off jeep owner
I went there because I had bought from them in the past. However I didn't know that the same people were not running the business now. They were more than happy to make a good deal to sale me a 2019 Jeep Cherokee latitude , but then they refuse to even talk about servicing it when I got water in the lights and then the hood started coming up. I had to take it to another Jeep dealer to get warranty work done. The other dealership said that they had been getting a lot of complaints about Crowson Auto World in Louisville MS. I definitely want be back to them, and I'm already planning to buy a new Ram. So Crowson lost that 65,000 deal.
My rating is ZERO STARS!!! We bought a brand new Chrysler... - Tavery
My rating is ZERO STARS!!! We bought a brand new Chrysler Van from Russell Griffin in February 2014. Even then, we had to haggle with him to get the 0% interest that was advertised. I have always taken that vehicle to them for service. Raymond Griffin, Jr. is super nice in the service department. In October 2019, we tried to purchase a Jeep for our son. I spoke with Russell Griffin FOUR TIMES in the same week about it, beginning on Monday. I told him that my husband works from daylight until dark. I told him that it would be Saturday before we could come to look at it and could he possibly hold it until then. He said he understood folks had to work. He said, "Sure, I'll be glad for y'all to come take a look at it." So in our phone calls that followed in that same week, I was sure to tell him that if we were not able to make it Saturday, then I would definitely call to let him know. When Friday came, I called Russell Griffin to let him know that my husband would be off work so we would be there Saturday and we would also be bringing our son to look at it. Then he tells me that he has another guy coming to look at it that day and HE would call me if it guy bought it. I said, "Gosh, I sure hope not!" Needless to say, I was a ball of nervous throughout the day at work. At 5pm, I still hadn't heard from Russell Griffin, so I breathed a sigh of relief. At 8:15am on Saturday, I called Russell Griffin just to make sure we could still come to look at the Jeep. He said, "Did MY PEOPLE not call you?" I said, "No, I haven't heard from anyone. You said YOU would call me." He said, "Well that guy did buy the Jeep." My heart sank. My rage and disappointment was overwhelming. I reminded Russell Griffin that we had talked FOUR TIMES about that Jeep and he knew that we couldn't get there until Saturday. I proceeded to ask why did he agree to hold it for us but he RUDELY interrupted saying, "Aw now, it's always been first come, first serve." He definitely DID NOT do what he said! He just reiterated the typical persona of a sleezy car salesman. We will no longer be affiliated with Griffin Motors!
GREAT!! - Tommy
Andy Seale was a helpful, considerate, and knowledgeable salesman. Mason and the financial manger were enjoyable to speak with during my visit there. Everyone that I spoke with greeted me with a smile. In all my years of buying a lot of vehicles, never have had a better experience.
Thomas (Tommy) Hendrix
Charger - Jcal
I love my Charger and have only had it a few hours...thank you Bayside and Joe M. This was the easiest buy so far. Will be back in the future.
Fast, reliable - GeraldW
Didn't take an appointment for an oil change but was able to get right in with barely any time to wait.
Fast & efficient..had me out in less than 35 minutes. Would use again. Was recommended by 3 friends who have done business there for years. Nice waiting area. Clean restroom. Quick check out for payment & cashier seemed really friendly. Price was comparable & that says a lot since my Nissan uses synthetic oil.
Crown Dodge Pascagoula is the Best Dealers ever..... - Stormwoo
We went to over 5 dealers to find the 2015 truck I wanted I new exactly to the point what I wanted
The Dealers would all said they don't make it are can find it are try to sell me something close to it.. I did my research and look for days online at dealer..
Found the truck at Crown Dodge website. Called and Richard took care of me and they where so kind ...
My husband and I drove 400 mile yesterday and picked it up...
They had everything ready for us ........
Not truthful - kjem
I brought my vehicle in because of a roaring noise I heard. They replaced struts but told me it was still going to make a noise until I got new tires. I took car to a tire place. There was a bearing going out which the Dodge place never mentioned. When that was repaired I didnt hear the noise anymore. I pd. $1200 to Dodge for their so-called repairs then had to pay about $700 more for more repairs at other shop. Heritage is fine for lightweight stuff..but I really felt like I was just told what I wanted to hear because I was a woman who couldnt dispute them. Well, they put me in a possibly dangerous situation with the bad bearing. Im very dissapointed that I was treated like this.
Absolute BEST car buying experience! - Cbarnett
My husband and I have been trying to trade our car for a year and a half. Because he had low credit at the time of purchase, we had a lot of negative equity. After being turned away with little to no help from other dealerships, we decided to try one last time. We chose Howard Wilson Chryster Jeep Dodge Ram in Flowood, Ms. I wish we had gone there First! We were immediately greeted by Vikki Johnson. She waited patiently as we explained our situation. She began to show us vehicles that had the most incentives, explaining that this would help balance our negative equity. Only 10 minutes in and she had already done so much more than anyone else at the other dealerships. We finally chose a 2016 Jeep Patriot. We weren't very hopeful, but she remained positive. She was very comforting as we waited. The entire atmosphere of the establishment was laid back and welcoming. Sadly, it was a Saturday and the finance companies available wouldn't finance us without a down payment that we could not afford. Hope was not lost. She told us that John would contact other finance companies first thing Monday morning. We were afraid they would forget about us, but to our surprise, she contacted us first thing Monday morning to let us know that John was getting started. She kept us updated throughout the day. Finally, we were approved with a down payment that we could afford! They washed our Brand new Jeep and filled it up with gas! They explained everything carefully, my husband signed papers, and now we are the proud owners of a brand now Jeep! We are beyond excited. I HIGHLY recommend Howard Wilson Chrysler Jeep Dodge Ram to anyone! They have the best incentives, best customer service, and best overall atmosphere. I really felt like they were working for us, not for profit. I cannot say enough kind words about them! We will never go anywhere else!
Poorest dealership ever! - Onlyhonda
Made an appt and drove an hour to pay cash for a vehicle. Was told salespeople were in a meeting and could not be disturbed. Called manager and was told "sorry" and was hung up on. They sure won't get a second chance!
This place is awesome! - Annette Butler
The service department is award winning. Every third Tuesday of the month, a Service Clinic is offered where all employees assist with customer questions regarding their new vehicle purchase. They also offer a light dinner the same night.
Walt Massey Chrysler Dodge Jeep Ram
Rainbow Chrysler Dodge Jeep Ram of McComb, LLC