New car - Shepard amanda
It was a wonderful experience buying our new truck from aj. We will be sure to co.e back and see him in the future.
Top Reviewed Specialists At This Dealership
Sales Consultant / Fleet Manager / Commercial and Internet Sales
Service with a Smile - Tara Allen
As always, my latest Mercedes service appointment was done professionally, quickly and with the utmost care and attention to detail. DeMarois is a pleasure to work with.
Sales Associate / Management
Excellent - B&DM
My husband and I purchased a used car from them January 14, 2017. Ray was very helpful to show us all the features. Another young man (cannot remember his name) did great with all the paper work. We are loving our 2012 Buick Enclave! Thanks for helping us with our decision and explaining all we needed to know about our car. It was a very positive experience!
Thank you - Squish
I would like to thank Brian Drewes for the speedy process of getting me into my new car. The process was as painless as possible. I was talked to every step of the way if I had questions.
Top Notch Transaction - Wellington Smith
I was not looking forward to buying a gm vehicle because I’m a staunch Chrysler fan. I needed a Suburban, which Chrysler can’t provide equivalent. A great experience and a great price! These people care! I will definitely be back unless Chrysler produces a descent equivalent. Notbohm is #1 GM dealer on my list. Thanks again folks!
Treated well during the sale, certainly NOT after - Unhappy customer
Part of my purchase included several oil changes. I went in for my first oil change and was shocked to learn that Underrriner would not honor what they guaranteed during the sale . I've chosen to take my car elsewhere where I'm respected and treated better.
Straight to the point - Chevyclass
I had come in with a vehicle in mind and drove away with it, employees at gem city motors had done an excellent job assisting me in finding what I wanted,
Never going to buy a vehicle from Billion Auto Group, again, - Disgruntled
First of all, allow me to say that it is impossible to place a review on the Billion Website. Apparently, over 80 customers have rated them a 4.9 but just try to leave a comment. There is no way to do it, so I doubt those reviews are real.
Secondly, I gave Billion a 2 start rating. It would have been a 5 star rating had they dealt with me honestly and respectfully, this time. I had a good experience with Billion in 1984 when they saved my credit rating. I had just been laid off from my logging job and could not make my truck payments, so I traded in my truck. In return, they sold me a used car for $150 that actually ran! A month or so later, I sold it for $300. They really bailed me out when I was down on my luck and I was hoping for a similar, positive experience, now that I have moved back to the area but fast forward to this week, 2017..
I went there, looking to buy a new RAM truck and trade in 2 vehicles. I already knew their NADA values and expressed in advance, that I needed the recommended NADA amount of more than $7K on the first trade as well as the recommended NADA or better on the other vehicle, in order to be able to be able to afford to finance a new vehicle. They knew this for atleast a week because before I worked with Tim Turvey, I worked with another salesman named Lee who at the time, said the dealership was going to finance me at payments I could not afford, so basically, they did not want to do the deal. A couple of days later, Tim Turvey contacted me and by this time, I had preapproved financing of my own. But instead of giving me a fair trade value, they gave me an insulting trade offer of $1,500.on the first vehicle they looked at. NADA was almost at $8K on it. Then the salesman who was also too unintelligent to understand information I told him regarding how much I could finance and how the values of the trades directly affected what I could buy (He had to ask his Sales Manager to explain it), further wisecracked, "Those are NADA values. We deal in real money, here." Really? As though car dealerships do not use NADA values to determine how much a trade in is worth. Dumb. That was the salesman, Tim Turvey. I was a car salesman once, in Renton, WA for a high volume dealership that also sold Dodges. The way these guys treat customers, neither the Salesman nor the Sales Manager would have made it, there. Keep in mind, the Sales Manager made the insulting offer. So obviously, the problems with the dealership go high in management. I should have rated them 1 or no star but I am loyal and my memory of a good deed 33 years ago, tells me to be fair. They are now the biggest auto dealer in Bozeman, MT and apparently are sitting fat and happy with money coming in from rich people who live near Big Sky and West Yellowstone, MT who apparently, can afford to pay $80K cash for a vehicle with or without a trade in.
In short, they have lost their touch for the little man in the community they service. Thing is, l am not exactly poor and could afford almost a $50K truck. I guess when you become a multimillionaire owned dealership that is the largest in the area, there is a tendency to start thinking you're better than others and only cater to preferred (cash heavy) customers. But in my view, if this is how they want to do business, they should stick to elite product lines, like Mercedes, Cadillac, etc. Which really, only well-to-do people are going to be looking to buy, anyway.
In closing, I will also say that I am working with other Salesmen from other dealerships. Some are just as incompetent as what I have described here. Others are very competent and are working hard to make a deal, even if it means they won't make a huge profit, doing it. I have a deal going on a RAM of more capability as the one I was talking to JD Billion about and in the final analysis, I will likely pay $12K less than Billion wanted to stick me with. Shop around, people. While it is nice to do business with a local dealership, only do so if they are really trying to earn your business and they are worth your business.
no help whatsoever - not impressed
took my 2009 chevy suburban in for an explanation and possible fix for code U0078. they drove the vehicle and got it to throw a transmission code but could not find the problem. car would randomly cycle the door locks, the gauge cluster would go crazy, it would lose its speed, and the braking system would put you into the windshield if you touched the pedal. asked them what the problem could be and they had no clue. GM put a bulletin out for a problem like this, 08-07-30-021E. this bulletin sounds exactly like my problems but they are obviously not interested in trying to help fix the problem. they seem to be a lazy and stuck up company. offered to trade it off for something else and they offered 5000 for the vehicle. I am sick of these obviously crooked and mechanically unintelligent morons. I will fix it myself. I would not recommend this place to anyone unless you enjoy being taken advantage of.