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James Meek is 💯 the best, I never felt like i was just... - Valerie
James Meek is 💯 the best, I never felt like i was just sales job, he was honest and down to earth, Very Patient as we tried to decide what vehicle was best for us. ( it took us 2 months) I felt like he listened to what we were looking for even though My expectations were a little unrealistic. He is a great guy, will Recommend him and Taylors to everyone
Top Reviewed Specialists At This Dealership
The young lady who checked us in was extraordinarily... - Nelsonsmokesignal
The young lady who checked us in was extraordinarily courteous and professional. You are very lucky to have her working for you. She personified customer service!!
Best experience ever buying a car. Daphne was not pushy... - Kristi and Matt
Best experience ever buying a car. Daphne was not pushy and sincere in helping us find the perfect car for us. She was absolutely amazing thank you!!
This dealership represents the very best of people,... - KC
This dealership represents the very best of people, quality and excellence! If you want not only a great car and a great deal, but also a great buying experience from truly great people then definitely try Underriner for your next vehicle.
Jerry Busse was a great help with my new purchase and his... - tblake
Jerry Busse was a great help with my new purchase and his boss ,soory dont remember his name. everyone there was very helpfull and profesianal
Best dealership I’ve ever worked with - Clint Wilson
I have now bought 6 vehicles from Gem City and their service and pricing is next to none, not only in the auto service and sales industry; but in terms of customer service in general. I am very particular about my purchases and they have never seemed inconvenienced. As a matter of fact, they have given me great advice that wasn’t in their best interest but in mine as they understand the seriousness of a purchase of a vehicle. They are truly in it for customer retention and it shows in their pricing, service department, and their business mode in general. I have referred many family members and friends that end up coming to the same positive conclusion. 5 Stars all the way!
Everyone was friendly and very helpful. From sales to... - May12_84
Everyone was friendly and very helpful. From sales to parts and service.
Thank you Parts and Service you went over and beyond. Thank you again
Very poor service after the sale. We had bought a low... - stickflicker
Very poor service after the sale. We had bought a low mile car and it broke down with transmission problems. Wes told to take it somewhere else because it was under factory warranty. Zero help from this place.
Service department wants to way over charge for Parts and... - timberridgehir
Service department wants to way over charge for Parts and labor. Brought the vehicle in and they kept it for 2 1/2 weeks and didn’t even fix anything.
I dealt with Joe Billion in a business arrangement. He... - StephenJG
I dealt with Joe Billion in a business arrangement. He made a commitment to do a project and later went back on that commitment. We did not have a written contract but I took him at his word. I learned later that his word was no good.
Never heard from them still would like to. If you can get... - kdcomputerinc
Never heard from them still would like to. If you can get them to call me it would be great. I will give a better rateing.
no help whatsoever - not impressed
took my 2009 chevy suburban in for an explanation and possible fix for code U0078. they drove the vehicle and got it to throw a transmission code but could not find the problem. car would randomly cycle the door locks, the gauge cluster would go crazy, it would lose its speed, and the braking system would put you into the windshield if you touched the pedal. asked them what the problem could be and they had no clue. GM put a bulletin out for a problem like this, 08-07-30-021E. this bulletin sounds exactly like my problems but they are obviously not interested in trying to help fix the problem. they seem to be a lazy and stuck up company. offered to trade it off for something else and they offered 5000 for the vehicle. I am sick of these obviously crooked and mechanically unintelligent morons. I will fix it myself. I would not recommend this place to anyone unless you enjoy being taken advantage of.
Excellent - B&DM
My husband and I purchased a used car from them January 14, 2017. Ray was very helpful to show us all the features. Another young man (cannot remember his name) did great with all the paper work. We are loving our 2012 Buick Enclave! Thanks for helping us with our decision and explaining all we needed to know about our car. It was a very positive experience!
Taylor's Auto Max
Salesman of the Year, 2015, 2018, 2019