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Excellent - B&DM
My husband and I purchased a used car from them January 14, 2017. Ray was very helpful to show us all the features. Another young man (cannot remember his name) did great with all the paper work. We are loving our 2012 Buick Enclave! Thanks for helping us with our decision and explaining all we needed to know about our car. It was a very positive experience!
Top Reviewed Specialists At This Dealership
Best dealership I’ve ever worked with - Clint Wilson
I have now bought 6 vehicles from Gem City and their service and pricing is next to none, not only in the auto service and sales industry; but in terms of customer service in general. I am very particular about my purchases and they have never seemed inconvenienced. As a matter of fact, they have given me great advice that wasn’t in their best interest but in mine as they understand the seriousness of a purchase of a vehicle. They are truly in it for customer retention and it shows in their pricing, service department, and their business mode in general. I have referred many family members and friends that end up coming to the same positive conclusion. 5 Stars all the way!
Great service - m31paige
I was blessed with the best gift today thanks to Notbohm motors, a Traverse. The people were very helpful and amazing getting me into a vehicle. I would highly recommend if your looking for a vehicle dont hesitate and go through Notbohm motors friendly people.
Sean Kellogg - Luvgriz
Sean made our auto buying experience easy and straight forward. Sean was extremely professional yet very personable and put all of the details out there for us to consider. We bought our 2016 Nissan Murano Platinum at Taylor Auto Max and are very happy we did. We did our research and made the trip from Missoula to meet with Sean and eventually make a fair deal. Thanks Sean!
I came in for a recall fix and a diagnostic for my... - Jerilyn
I came in for a recall fix and a diagnostic for my vehicle. The service department guy was very nice and helpful. Thank You so much.
Horrible experience but the company reached out - Emma Charlo
Dan gerber misled us as first time buyers into a horrible mistake after alot of fuss on our part jd dykes reached out in good faith and resolved our issues jd made things right for us but I believe this still should not have happened
Great service and sales - JRad1234
Purchased a new Volvo .The sales team from order to signing documents was a very supportive process. Very helpful and knowledgeable on every little detail of the SUV. I Am very happy I chose to do my business with this dealership.
Irene was great! Warranty specialist - dProFoSho
Irene was immensely helpful in helping me get me vehicle in for things covered by my various warranties. We went back and forth through a few various calls, and she always was quick and on top of what needed to happen! What a great resource she is to the billion business.
not a good experience - WY Rancher
I'm giving Tilleman Motors a poor rating because the salesmen did not do a good job of helping me purchase the truck I wanted and misled me from the start. I was told he would drive the truck six hours to my location and drive my trade in back. Then it became me driving the trade in, full day for me, to get checked out first. We agreed on a price and I would drive, two days total or me, to make the deal final. I asked to put down money to hold the truck via debit card. Salesmen told me he would "put a foot on it" and call me in the morning to take my deposit as he was off in an hour. No call the next morning, finally calls me around noon. Salesmen tells me that another customer had made an appointment for the next week to see the truck, and I could not make a deposit to hold the truck. I told him I would have the truck paid for by that time. Never hear from them again. I called the customer service individual I had spoken to earlier and left a message, they never return the call. Had dealings with four other dealers during this period, Tilleman was the worst service of them all. Will not ever do business with them again.
Don’t trust the service department at Butte GM - The DadMan
Got a coupon in the mail from GM for an oil change, tire rotation, and vehicle inspection. So I took my GMC Sierra HD in for this service. When I picked the truck up I discovered that they did not rotate the tires. But my paperwork says they did do the rotation. The tires never moved because I had recorded the serial numbers of the tires and their position on my truck. The service advisor got the tech to admit that he did NOT rotate the tires and her response to me was “sorry, these things happen”. They did not offer to make things right or to rotate my tires. I got no satisfaction from the service department so I took my complaint to the office where the finance manager at least offered to refund the money I spent on the service. So I got a free oil change (at least my paperwork says I did) but now I don’t trust them at all. They were more than happy to send me out the door without getting the service they said they would perform. The service area was filthy and I also got my truck back with dirty footprints from the tech. This is a dealership that looks like it is going downhill and my experience proves it.
no help whatsoever - not impressed
took my 2009 chevy suburban in for an explanation and possible fix for code U0078. they drove the vehicle and got it to throw a transmission code but could not find the problem. car would randomly cycle the door locks, the gauge cluster would go crazy, it would lose its speed, and the braking system would put you into the windshield if you touched the pedal. asked them what the problem could be and they had no clue. GM put a bulletin out for a problem like this, 08-07-30-021E. this bulletin sounds exactly like my problems but they are obviously not interested in trying to help fix the problem. they seem to be a lazy and stuck up company. offered to trade it off for something else and they offered 5000 for the vehicle. I am sick of these obviously crooked and mechanically unintelligent morons. I will fix it myself. I would not recommend this place to anyone unless you enjoy being taken advantage of.