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Very good to work with on a new pickup purchase.... - go4beef
Very good to work with on a new pickup purchase. Everything ready to go to work!
From start to finish, my experience was good. I described... - Billmcnutt51
From start to finish, my experience was good. I described what model and equipment I wanted in the pickup. They found it, equipped it and delivered it. The dealership was well designed and set up as well as staff being knowledgeable and professional.
Very responsive, explains if needs more repair, very... - Sandy
Very responsive, explains if needs more repair, very friendly. Very knowledgeable. Appreciate when they let us know a repair is not immediate.
This was all a bad deal with miscommunication all... - Dan
This was all a bad deal with miscommunication all around. on my part and there's.
They made it easy , no haggling no bs just direct and to... - ross_richards
They made it easy , no haggling no bs just direct and to the point and very nice and helpful. Will definitely be buying my next vehicle there again . 👍
I was able to make an appointment for an oil change and... - jshavermalick
I was able to make an appointment for an oil change and fix a recall issue within 4 days of my call. Dealership is very easy to work with, friendly and efficient. (I was not able to make an appointment in Lincoln, NE without a wait of 2-3 weeks. Oil changes take at least 2 hours - using the "Express Service"). It's definitely worth the drive!
Our salesman, Austin, was very kind and attentive to what... - Aaron G
Our salesman, Austin, was very kind and attentive to what my daughter wanted. Now, she has a car that she is proud of that I’m sure she will take care of for years to come. Thanks Woodhouse South.
My wife and I wanted to look at a Ford Ecosport. My wife... - jcwatkins1
My wife and I wanted to look at a Ford Ecosport. My wife called ahead and spoke with Sabaen Reed if one was available to look at. She told us there was one car on the lot and provided directions to get there. She greeted us at the door and promptly took us to the vehicle and opened the vehicle for our inspection. She was very quick to set up a test drive for us. We had asked questions about some special accessories before leaving and had answers and prices upon our return. She then turned it over to Mitchell who stepped us through the financing and we were on our way in a short amount of time.
It is true that buying a car in 2021 is not the same as in previous years. Both Sabaen and Mitchell were pleasant, direct with their answers, knowledgeable about their process and competent with their execution. Well worth the drive to visit this dealership.
The whole team and Steamboat Motors was absolutely... - Mmcmillen22
The whole team and Steamboat Motors was absolutely amazing! The whole process was absolutely amazing from start to finish! Jacqueline took her time to make me feel welcomed and valued. She didn't lie to me or try to hide anything. She was very up front about everything which I loved! We actually ended up driving 2 hours further and went with the vehicle through them because of how well they treated us. When we got there they met us at the door and knew who we were and greeted us as we were family. While we were signing paperwork Jacqueline even sat with our son and colored and made him also feel very welcomed. The whole experience was so different and amazing compared to all the experience we have ever had before at other places. Very grateful and we will definitely be recommending them to anyone and everyone!
Have a great experience with my sales rep Abel Thomas I... - Huaiyu
Have a great experience with my sales rep Abel Thomas I highly recommend him and Baxter Ford west
Great selection (in spite of the pandemic), fantastic... - garrodl
Great selection (in spite of the pandemic), fantastic service, and overall an enjoying vehicle buying experience. Every staff member worked well as a team throughout the entire process to provide the best service possible. Keep up the great work!
Above and beyond customer service!. I wanted to examine... - bwilson
Above and beyond customer service!. I wanted to examine the undercarriage of used Lincoln but was held up in heavy traffic so did not arrive at dealership till almost closing time. Steve from the Kwik Lube department stayed an hour past closing time of service department to accommodate me. Oscar from sales also had to wait for me to show the ca.r, so he to was after closing time to show me this vehicle.He did any excellent job of explaining the vehicle, including pointing out a potential problem with the back up cam. No pressure sales, a very positive experience. Oscar delivered my car 160 plus miles from dealership and explained the car to my wife. Thus saving me trying to muddle through it. Anderson can be proud to have Oscar and Steve as their associates. Good help is hard to find these days and these people would be hard to replace! would recommend this dealership to all. Just wish they were closer as they would then have all my business.
Man you got some service department people very rude... - tracy.carman98
Man you got some service department people very rude guaranteed be this last pick up I'll buy from you guys I will not refer your service department anymore wish I could get out of this lease
Fraudulent Advertising - exactlyNot
Big John’s advertised a vehicle on the Internet. In response to their ad and their verbal assurances I pre-purchased insurance, obtained a loan, took 2 days off work and traveled over 750 miles to Big John’s Ford in Minden, NE to obtain vehicle. Upon arrival I was shocked to learn that vehicle was totally misrepresented. Indeed 10 days later vehicle remains misrepresented on at least two Internet sites. Massive financial hit due to placing my trust in Big John’s Ford. Complaint filed with NE Motor Vehicle Industry Licensing Board.
Do not buy from this dealership!I believe they Lied... - Patrick131
Do not buy from this dealership!
I believe they Lied about a used car warranty to sell a extended warranty!
Then when they got caught, it was a honest mistake.
Either ways, they were being deceptive to make a profit or didn't do their due diligence.
Is that the kind of business you want to put your hard earned money with?
Lots of other dealers will give you the respect and honesty you deserve. Not this one.
Best buying experience - Review1
Awesome customer service from everyone on the Jacobs team. I drove 900 miles round trip to do business with them, I wouldn’t hesitate to do it again tomorrow. They initially earned my business with great pricing and friendly sales staff. However the buying experience got even better once I arrived at the dealership and finalized my purchase. class act all around, I will be back for my next purchase!