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Roy and staff got us in the car we were looking for. - antpettine2
My fiance and I had been in the market for new car. We just had our son a little over a month earlier, and felt like we needed something more reliable, and with a bit more room. We had been comparing the Tucson and Ford Escape. In the end we chose the Tuscon. Not only because I am a Hyundai guy, but Centennial had great deals with their summer clearance event going on. 0% for 72 months on Tuscons and Sante fe, can't beat that.
From the moment we arrived we weren't bombarded with salesmen, we were given space. Shortly after looking at one of the Tuscons up front we were approached by Roy. Who couldn't have been more friendly and helpful. Long time experience in the business and very professional. Roy took good care of us, and gave us the time we needed to go through the models and options we were interested in. Took us for a test drive and never felt pressured. In the end Roy helped us get into the car we were looking for.
Big thanks to Roy, and even Ash, who came over to help make a deal that worked for us. Gilbert in finance was a real nice guy too. Also, Lilly who goes over the features of your new car was great as well. Thanks Roy and the whole team at Centennial Hyundai!
Top Reviewed Specialists At This Dealership
Sales & Leasing
Salesman - hannah.college
My salesman Anas did everything he could for me so I could drive off the lot. He didn’t pressure me to get anything I didn’t want. He treated my mother and I with respect and I could not have had a better experience! Thank you!!
Great experience - Shannon
I would highly recommend this dealership and I worked with Holly Jenson, she was a great help. Helped me with the finance and a new start. If you're wanting to start over this is who to go to, Hyundai and holly Jenson.
Certified Product Specialist
Awesome Service Advisor - Thief In Service Dept - JustM3B3ingM3
Initially, I planned on writing this email to commend Lisa Abbott & the Service Department on the services I received on my 2011 Hyundai Genesis. Lisa not only kept me informed, but was an awesome advocate with my warranty in getting the required repairs authorized (Total Invoice $5273.35). Thank you to Lisa Abbott for a job well done!! Unfortunately, my opinion was tarnished upon receiving my vehicle back this morning. The service department not only did great job on the repair, but also in THEFT!!! When I brought my vehicle in last week, my ashtray was "OVERFLOWING" with an assortment of quarters, dimes, nickels, & a few pennies. Underneath the ashtray was a folded $10 bill. The the vehicle was returned to me, the key fob, a few pennies, & a bullet casing in the ashtray.
I immediately reported this to the service dept ending in a conversation with a supervisor, Paul. Paul said he questioned the technician/staff, but as I expected was unable to determine whom the thief was at that time. He said he would review security footage to find the culprit. As a resolution to me, he would note my record of a free service oil change (value of about $45). I left & followed up with an email to Dennis Fekete service dept manager, in which I have not received a response at this time.
In all the years I've had vehicles serviced, I have never has such an experience. Given the volume of cars Hyundai of Las Vegas services, an employee(s) that steal from customers vehicles, especially money, I refuse to believe I am the first or the last. That includes bringing this incident to management's attention. What was considered an "A++" service had been downgraded to an "F" dealership in my perspective.
Great service - Gloria S
Great customer service, great experience. Sales person Very knowledgeable. It was a great experience I would recommend it to friends and family. Eddy was very helpful.
Threatening employee Brent lister - John Hyundai owner
Brent lister was very threatening got in my face with closed fist yelling in my face you know your on private property and I felt like he was going to hurt me
Lithia Hyundai of Reno
Henderson Hyundai Superstore