Reasonable people - UNRATEABLE
I went and had some expensive work done. They got my truck going again and were good to deal with, even after the initial repair visit. I was a bit unreasonable with them because I'm in the middle of a difficult family situation. I thank them for their patience and understanding.
Top Reviewed Specialists At This Dealership
General Sales Manager
Outstanding customer service - 3558morgan
After shopping for a used pickup truck for six months at many dealerships we purchased our 2013 Toyota Tundra from Tom at Walier Chevrolet. We liked him from the first phone call. He took the time to take a picture and email it to us. When you walk into the showroom you can tell right away that the employees like their jobs and one another!
Tom was very low presure with the sale. He was outstanding! I just cant say enough about them. After our exprerience with other salesmen at other dealerships, maybe they all should take notes on customer service.
Very accommodating - Jt
When I went into berlin city looking for a new truck Thomas was very helpful in finding the truck that fit all my needs and wants. While there everyone was was very friendly and and willing to assist with anything that I needed.
Leased new work truck. - Daily Maintenance
We needed a new truck at work to replace the 2008 Silverado that was worn out. I solicited prices from 3 dealerships to determine the best value for what we needed in a truck. Banks came in with the lowest overall lease price for a new 2017 1/2 ton 4X4 pickup truck. The vehicle was in stock and ready to go in 3 days even with the addition of the spray in bed liner. The process of leasing this vehicle was quick and easy.
Best honest and friendly service. - M&P T
The people I've dealt with over the years at Cantin Chevrolet are "very" friendly and a pleasure to talk and deal with. I cant say enough about Jeremy as to how well he works and strives to make us happy with the price and vehicles we want. Very pleasant and honest about everything. Thank you Cantin Chevrolet for making our purchases an absolute pleasure.
Mike and Pam T.
Disappointed in competence of service department - 724nunun
We recently brought our Chevy Cruze in due to a check engine light. On the way there, the radio display went out, so we asked them to check that too. The diagnosis for the CEL was a failing particulate sensor that would need replacement (~$450+) and the diagnosis for the display was a failed display that would need replacement (~$600+). We declined the repairs and went home, to decide what to do. While checking to see if we could at least get the fan to blow, we started looking at fuses and found a blown fuse for the display. Replaced fuse, display now works. So.....did they not even check the fuses???? Also, while searching about the particulate sensor I came across a policy memo that extends the warranty for the particulate sensor for 10 years/120K miles, so they should replace it for nothing. Do they not search for warranty info? I found it fairly quickly once I knew what was wrong. Next time I get a CEL, I will just get the code taken at Autozone and look up the code myself. I don't trust them anymore.
They go the "extra mile" - Missy S.
TJ Blaise and the finance guy (Whose name unfortunately escapes me at the moment) were amazing. TJ knew everything about the Colorado we purchased and I felt comfortable that I was getting the best deal. The finance guy worked tirelessly through a small issue to get us out the door and on the road with the new truck!
Corvette Experience - VINNY115
On March24, 2018 i received a call from Tommy Jr. following up regarding a request i made on a brand new Corvette. Tom stated when are you coming!!! living in long island ny which is about 250 miles away i stated have to talk to the boss (i mean my wife)..Any she said lets take a ride. We arrived Saturday morning and was greeted by the front desk laura. I said want to look at Corvettes!!! 2nd floor..she said....What can I say wall to wall brand new Corvettes...Yep... died and went to heaven!!!!...While looking around with my wife lorraine we were approached by Robert ...."need any help"....Robert is very knowledgeable and knows Corvettes..He showed us the Corvettes and explained everything...NO PRESSURE!!! THANKS..We also met Mark and what can i say a Champion Corvette Team here..We then were introduced to Tommy Jr. This Team treated us like Family...A special thanks again to Tommy jr...You have a top shelf Team and thanks for the tour. If you are looking for a Corvette and like be treated like a real person with no pressure and not being bulldozed with great prices take the ride believe me YOU WILL NOT BE DISAPPOINTED!!!!!. Vinny!!!!!
ANGIE ROSE IS AMAZING - MALIBUBABY
WE ARE so Thankful to ALL the people at HIlltop chevy , they were Amazing .ANGIE Had Faith and helped us get out of a BAD CAR loan and into a MUCh better DEAL on an AMAZING 2015 CHEVY MALIBU THAT me and my HUsband LOVE. Very patent and professional service and staff . Everyone else had Turned us down and THANks to Angie Rose HIlltop CHevy SAID YES. My husband and I are TRULY GRATEFUL to EVERYONE at HILLtop chevy especially ANGIE ROSE .THANKYOU FOR MAKING OUR DREAMS COME TRUE...
Removed post - Totally Pissed off
Removed post as service credited the work under warranty after a battle. Hopefully they don't treat any more customers like this. We will see
Car won't pass inspection - Djames72
I bought a Chevy traverse with very low miles. Drove it home and a week later check engine light came on. Called on star - got the code and called the service dept since the car had a 90 day warranty. Brought car in and waited two weeks to get it back. Got the car home - check engine light came back on. Called multiple times and got the run around. Finally after begging and calling they took it in. They had the car for a month- report they did extensive work. Got the car home and check engine light popped back on. Brought it in again. They code read different but they said it was directly related to the original problem. They said since the warranty was expired we needed to call and plead with them to cover the repairs. They told us the language to use to ensure the warranty would cover it, since the problem was sorcery related to the initial issues with the vehicle. We called the warranty company and got denied. We aren't mechanics and probably did not do so hot explaining the issues. We called the general manager who basically said "hey you didn't know the car had issues and we didn't either - you got a bad car that's not our issue"
I explained to him consumers rifhts state a car needs to be inspection worthy when sold or needs To be sold as is. He said "were not fixing it -too bad" so here we are with a $27000 loan and now $2000+ of more repairs. Who knows what will be next! I encourage everyone to call the NH auto dealer association about the issues you have had and call the attorney generals office. 603-224-2369 these people are repeated offenders and need to be stopped! They will lie, sell junk and if they tell you they fixed something it is a lie!
Here’s my experience purchasing a used 2010 Toyota Yaris... - Lyndonws
Here’s my experience purchasing a used 2010 Toyota Yaris from them during August 2013.
I overpaid for my car between $500-1,000 for a pre-owned, recertified Yaris with same options and condition per www.KBB.com.
Dealer used ‘Bait-n-Switch’ tactics with aftermarket part installation (ie: installing cruise control at $500 cost to them, but only dropped price by $200 when I tried to change my mind about installation). They also told me that the price couldn’t come down because they were putting new tires on the car. From my perspective that would have been something accounted for in the trade-in value they gave to the previous owner.
Dealership kept my car for days to install cruise, but when I picked it up cruise was not installed. It became my problem to work it out with the service department and drive it to their sister dealership for installation. What were they doing with my car for half a week??
Financing was a SCAM. They tried to slide me into a 6.915% interest loan when I knew my credit score was almost 700. They told me “it’s just a few more dollars”. It actually equated to $20/mo more for 72 months ($1,440 extra in payments!). A few months before my wife and I had purchased a 2009 Chevy Cobalt elsewhere and received a 2.99% loan instantly from a local credit union through a dealer.
Next, as a tired and worn down customer, I signed paperwork too quickly. A big mistake! The next day I found I was financing optional Gap Insurance of $650. I had it removed, but then they added non-optional Single-Interest Insurance of $65, stating that the lender required it (verified its validity with the lender, but my auto insurer had never heard of such a thing).
Overall, don’t go to this dealership unless you’re armed with your own financing, and don’t let them know you already have financing until you’ve negotiated the price. On second thought …just don’t go there.
Positively recommend for your next car. - afraninja
I've heard and read various reviews about Miller Auto and I would have to say my experience so far has been good. I was having issues with my old car (it was pretty much a lemon) and I told them there was only so much I could afford. They worked with me to find a newer, reliable car with monthly payments in the range I had set for them. I also appreciated the candor of the salesmen when it came to the price of my new car and what I would have to pay monthly. The process was done in a timely manner and I was so glad that they willingly took my old car as a trade in. The salesmen were friendly, helpful, and stayed after hours to ensure I had a car to get home with. All in all, I've had a better experience with Miller Auto than other car dealerships and would recommend it to anyone looking for their next car.