47 New Jersey Chrysler Dealers

They are truly great-honest will work with you. - jgoudsward

They are truly great-honest will work with you. Show room was neat and all my questions were answered.

One of the best experience ever had purchasing a vehicle. - City646

One of the best experience ever had purchasing a vehicle. Great friendly staff and Anthony is an amazing consultant. No pressure no hassle! Make sure you go see Anthony for your next vehicle

Mark was extremely patient and thorough and worked with - cjdziepak

Mark was extremely patient and thorough and worked with me for a solution to a surprise costly repair on my jeep. They are fair and honest and would recommend their service department.

They were so professional and fast. - haluksahin01

They were so professional and fast. They finished the job within promised time. I was there less than 90 minutes

Great service, modern facility, top notch helpful service - Revansphoto

Great service, modern facility, top notch helpful service techs and associates. I’ve been using this dealer for my last 3 purchases and all recommended service.

Polite, informative extremely helpful with all my - Fblake580

Polite, informative extremely helpful with all my questions have already and will recommend this dealership

Sydney Martinez was my salesperson for my new 2025 - Lee Ann

Sydney Martinez was my salesperson for my new 2025 Chrysler Pacifica. She was pleasant, friendly, and accommodating. She even followed up with me after the sale to see how I liked my vehicle and to see if I had any questions that she could answer. Good experience.

Verry goodexperience as always. - tronmst

Verry goodexperience as always. My regular salesman retired and I was introduced to Glen. I explained what i wanted and they had the exact vehicle in stock. Due to the late hour I made arrangements to pick the vehicle up the next day. Everyhing went smoothly and took delivery when promised. Hope to continue to do business at this dealership now with Glen as my salesman.

Poor repair workmanship and horrible customer service. - amdlovely1

Poor repair workmanship and horrible customer service. I wrote a letter to the Service Manager, Mr. Lattimore regarding the why I was treated by the Assist. manager, David Parla. In addition, my vehicle had to be returned for the same problem 4 times, then a new diagnostic was done, then another problem was found. I was confronted with hostility and disrespect by the Assist Manager, David Perla, who talked to me like my business didn't matter. The vehicle from the day I picked it up in October 2024, until April 2025 had to be returned 4 times for the same problem. I was questioned if the work was still in warranty? Unbelievable! I agreed to an additional repair with a partial credit applied. I was a customer for 15+ years and two cars serviced over this period and I will never return again to this dealership!

Service is a cash cow over $1000 to fix a tire pressure - ssgoytil

Service is a cash cow over $1000 to fix a tire pressure light within 2 physical hours I waited for it. Visit one 25min diagnostic, I put in the part that was ordered, Visit two a power wire and check the system.Overpriced and sloppy work for the price too. A reminder to seek other options for service needs.

Went for service this morning and it was excellent. - astattel

Went for service this morning and it was excellent. I did not have to wait that long for an oil change and tire rotation. Joe was friendly and courteous and very pleasant to deal with. Great job.

GREAT EXPERIENCE! - Chuck

GREAT EXPERIENCE!!! (KRIS DEPALERNO and THE BURLINGTON TEAM) I was actually on my way to drive over 2 hours to pick up a car at Ciocca that I have been waiting 3 weeks for. However, the night before, they called me and told me I couldn’t get a Pre Purchase Inspection before buying the car. I was so frustrated we decided to stop at Burlington Chrysler, Jeep, Dodge because they had a newer version of the same car. Now this went against my strategy for buying a car with negotiating a deal before going in to see it but I figured if it didn’t work out we would just leave and buy the car I intended to. I had also bought another car a few days ago for my other daughter which was a great experience. I explained all of this to Kris and he said he would try very hard to match that experience. Kris lived up to the hype! He was easy going with no pressure. Kris and Trevor worked hard to get us to a great price and didn’t play around with my rate. In fact, they came back with the lowest rate beating my credit union and the other dealership that we just bought from. They let us take the car for the weekend to get a Pre Purchase Inspection and assured us that they would address any issue that came back. Pete from finance was funny, fair, and honest. My daughter got a kick out of listening to him. We got the inspection done where the previous owner purchased and serviced the vehicle and they raved about how well Burlington prepared the car for sale. They did state that the incorrect battery for this car was installed due to its auto start stop feature and they highly recommended spark plugs due to the mileage. I sent it to Kris and they took care of all of it. Every time I texted Kris he would call me back and offer his help. Jake in Service was friendly and did everything to accommodate us. I’ve been preparing for war to purchase my daughter’s vehicles and this was an amazing experience. There are great dealerships out there with exceptional people. I wouldn’t hesitate one bit to recommend or buy from them again. Great job Burlington!!!

I recently purchased a new Wrangler. - XavierL

I recently purchased a new Wrangler. I couldn't be more pleased with the way my wife and I were treated by our sales person Eric Arnold. The manager Eric Maher also made our experience exceed our expectations. They were straight forward and didn't waste our time. I look forward to coming back when my lease is up next year.

Rude managers with no integrity. - BSen11

Rude managers with no integrity. Auto techs that are incompetent. This is a long review, I'm posting this so other people don't get burned by like me. These guys have zero integrity and cannot be trusted. I brought my car in for a suspension issue and a 4 wheel driver error code. I was told I needed some new air suspension parts, a new 4 wheel drive computer module, and they said i needed a new water pump. They quoted me $4200 and I decided to just get it done. Then I got a call a week later and they said they had to change other suspension parts and the new total was $7200! Apparently, when it comes to air suspensions, these guys will just start changing random parts hoping it fixes the problem. When the car was "finished". I picked it up to find the suspension height on was wheel was 2inches higher than the rest. I brought it back and they said, sorry they made a mistake. then after waiting 2 more hours the same wheel was 3/4" higher than the rest. and said that the best they could get it! The manager was rude and said its close enough! I gave up. Over the next month I noticed one of my rear suspension was dropping height over night. I called and told them and they were rude, defensive and said they would take a look but would charge me more for any repairs. I told them I was planning to sell the car and wanted to make sure it was fixed first. The manager said "If you're selling it, let the new buyer worry about it". I'm not a xxxxxxx, so i didn't do that. I decided not to go back there obviously. Turns out they missed the real problem I diagnosed later myself. The rear right air bladder had a small leak that was causing the air suspension pump to work extra hard and burn out, They never changed the rear bladder, , instead they changed the front left air/shock assembly, that was the extra $2800; the air pump and the air manifold. for an other $2200 I ended up changing the rear bladder myself, it cost me $250 for the part. And I purchased an aftermarket OBD tool for $100 to adjust the suspension height. After the repairs I made, the suspension is working perfectly and the air shocks are all even and level. In summary, I fixed myself what their auto techs could not. I'm also wondering if my 4 wheel drive module and water pump were never damaged either. Ill never know for sure. I recommend no one gets their cars serviced here ever.

My salesman Mr. - Wolfmanhd421

My salesman Mr. Scott was a great guy explained everything courteous couldn’t ask for a better guy to sell a car to me deal one fast easy good job111201

Their service department is very shady. I didn't buy my... - Steve123

Their service department is very shady. I didn't buy my car at this dealership but moved here and needed a couple recalls done. I called and made an appt for 3 days later. I asked if they needed to order my parts and they said they have them. I asked if they're sure they had all the parts so I don't do all of this in vane and he reassured me they did.<br><br>I dropped my car off and also requested they put my drivers side head light in. I bought a new one from another place and just wanted to pay them to take the original out and my new one in. Midas had quoted me a price of $40 to do it. But, since my car was going to be there all day, and I'd be w/o a car all that time, I figured I'd kill 2 birds w/ one stone. <br><br>I called later in the day to check the status. A woman told me that they didn't have the parts for the recall that involved putting my side door panel molding garnish back on my door. My side panel constantly falls off and that's why there's a recall b/c they're faulty. They were missing a couple clips in their kit and said they'll have to order them and I'd get them in a week.<br><br>I then found out that they charged me $90 to put a head light in. I couldn't believe the price and why it took them an hour to put it in. I got some lame excuse. Basically, their machanics are either inept or they're crooks. The WHOLE reason I even had them put the headlight in was b/c I had it there ALL DAY to take care of the recall......THAT THEY NEVER EVEN DID.<br><br>When I told them about the guy assuring me that he had the parts....they gave me some whacko excuses. What a waste of my time and money. After them taking so long to get the parts, I told them to never mind about calling me b/c I got it done already at a competent Chrysler dealership. She then said, okay, we'll cancel the order then. So, they're not even interested in getting this part (that they don't have) for future use of another customer that's in there for that same recall. That poor person will go through the same thing I went through...w/ all of that inconvenience......and they don't care at all.<br><br>I was supposed to get a survey but I never did b/c they knew I wouldn't give them a good one. That place is absolutely horrible and if you're reading this and thinking about using this dealership to buy your new car...........DON'T. Their service department is a good indication of how they opperate and how they treat their coustomers. Go to a good dealership that's not related to them so that you don't get taken by the sales person and don't have horrible service when you come into problems w/ your car and have to bring it back in...wheather it be for recalls, things under warrantee, or things not under warrantee.