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Alex was very helpful and patient with me during my... - Kirri143
Alex was very helpful and patient with me during my decision making. This is my 3rd car that am buying from there. Great team.
Top Reviewed Specialists At This Dealership
I’ve been working with Steve for some time now trying to... - ilafonz
I’ve been working with Steve for some time now trying to put together a defender 90 build, and let me tell you I’ve changed the build a dozen times over. Steve was always patient and Courteous with me with all my changes and questions.
Can’t wait for the Defender to come in and finally drive away with an awesome off-roader that me and him put together.
Sales & Leasing Consultant
Purchased and serviced new Jaguar at this dealership.... - Ron and Jane
Purchased and serviced new Jaguar at this dealership. Service writer Keith Zirpoli handled the service professionally and with the utmost courtesy. Both visits were as painless as car service can be. I recommend you see Keith when you come in for service.
Jane and Ron
Bob was great! My brakes wereFixed and no more... - danielle.sekula
Bob was great! My brakes were
Fixed and no more squeaking. Lol
Fast and accurate service.
Always very professional, very fast. Not my first time.... - Cesar5526
Always very professional, very fast. Not my first time. Every time o have to go in Daniel always takes care of me in a very friendly and professional matter. Great guy.
My boyfriend and I made an appointment on the phone with... - ScammedByCherryHillJaguar
My boyfriend and I made an appointment on the phone with this dealership due to a noise coming from the front end of our car. On the phone, we were not informed about the $250 fee to diagnose the issue. If we would have known about it, the car would have gone elsewhere. Unfortunately our service representative, Lorraine, blindsided us with this fact after we had already gotten there. We didn't want to put any more stress on the car by driving it again so we were pretty much trapped into letting them move forward. I find this to be an extremely dishonest practice and downright disgusting. When my boyfriend asked if the fee would be waived if we got our car worked on by them (as many dealerships we've been to will do) Lorraine's demeanor and attitude got quite nasty. I understand customer service jobs aren't easy or fun, but there's no reason in the world to treat people like garbage over a simple question. When we asked if the car would be looked at the same day, she told us there was no guarantee and they'd try to get around to it. At the time of scheduling, we were told that with an appointment our car would be inspected that same day. Luckily, they did "get around" to diagnosing it. Of course they piled on tons of unnecessary fixes in an attempt to get as much money as they possibly could out of us. Lorraine called us later in the afternoon to tell us our main problem and the source of the sound was worn brake pads. Barely any work went into diagnosing the issue, 20 minutes tops. When picking it up, my boyfriend tried speaking to a manager about how ridiculous the price was, especially considering it wasn't even a full diagnostic.
negative online purchase of used vehicle - Lew
This is the third car I have purchased from a remote dealer and the first time it has been a poor experience. Gave a credit card deposit to salesman for the advertised price on a Saturday and on Tuesday when the paperwork was sent the price of the car was now $750 more "because they had done more work on it". Salesman had said extra work had been to refurbish rims and repair air dam/front bumper. Rims looked great no work had been done on bumper at all. Advertised as having nav/vehicle interaction screen twice in add then three days before pickup extra photos show none is there. They did adjust price for this. Confirmed day before pickup with salesman that paperwork and car would be ready next morning. After arrival at dealership we waited over an hour for car to come from other lot. It arrived with tpms light on, and also headlight washer covers missing. What I didn't know at that time was that both windshield washer and headlight washers were not working. Need to get them repaired at different local dealership out of my pocket.
I strongly suggest NOT buying a vehicle remotely on the word of this dealership.
I own a 2002 X-Type 2,5 auto. The service has been... - xcomcar
I own a 2002 X-Type 2,5 auto. The service has been outstanding, in fact a tech informed me that I needed the rear spring replacment after taking the car on a road test. He said it squeeked, i never heard the squeek. They have kept the car up to date with all suggested upgrades. Highly recommended service department. The sales department was also excellent,
In New Jersey
Jaguar Land Rover Princeton