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Always superior service - Susan E
Been coming to ray catena for over 20 years, the best customer service in the area. Everyone is a pleasure to see, with Linda the greeter, Tom the driver, and of course all the Mike's. (Just too many to keep them strait)LOL.
Respect goes a long way and Ray Catena has plenty to go around. Love my experience always. Christmas cookies are coming this year.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great experience - Mike13
Overall great experience - sales process, negotiation and car delivery was easy. Highly recommend Ray Catena of Marlboro. Very happy with the process and will go back for my next vehicle.
Finally! - rjm911
I have had nothing but problems with my 17 F-Pace but I will say Matthew In service takes care of my truck. Last service Appt was unexpectedly good. Still can’t get my infotainment system working. Jaguar corporate cares not about it and will do nothing! I was hesitant on giving any stars for quality of work but they did me right on the last appointment even though corporate will not touch the electronics. I guess it’s the same story with Jaguar.
Excellent service - Johnydiane
The only thing from not rating a 5 was the very small waiting area. All seats were taken. Other than that - excellent service. Need a bigger waiting room.
Used Range Rover - Joann M
Bought a used Range Rover and within 10 months the truck has been in the shop several times and has cost me thousands. Bought the extended warranty for $4,000 which always seems to have an excuse why repairs aren't covered. Now Land Rover and Jaguar has combined any nobody knows about anything or where things are. I will never buy a car from them again!,, STAY AWAY
negative online purchase of used vehicle - Lew
This is the third car I have purchased from a remote dealer and the first time it has been a poor experience. Gave a credit card deposit to salesman for the advertised price on a Saturday and on Tuesday when the paperwork was sent the price of the car was now $750 more "because they had done more work on it". Salesman had said extra work had been to refurbish rims and repair air dam/front bumper. Rims looked great no work had been done on bumper at all. Advertised as having nav/vehicle interaction screen twice in add then three days before pickup extra photos show none is there. They did adjust price for this. Confirmed day before pickup with salesman that paperwork and car would be ready next morning. After arrival at dealership we waited over an hour for car to come from other lot. It arrived with tpms light on, and also headlight washer covers missing. What I didn't know at that time was that both windshield washer and headlight washers were not working. Need to get them repaired at different local dealership out of my pocket.
I strongly suggest NOT buying a vehicle remotely on the word of this dealership.
Great - dmlev567
Land Rover/Jaguar Paramus is Great Thank You for your help in the service/Customer care department I appreciate your help with every thing .
I own a 2002 X-Type 2,5 auto. The service has been... - xcomcar
I own a 2002 X-Type 2,5 auto. The service has been outstanding, in fact a tech informed me that I needed the rear spring replacment after taking the car on a road test. He said it squeeked, i never heard the squeek. They have kept the car up to date with all suggested upgrades. Highly recommended service department. The sales department was also excellent,
In New Jersey
Ray Catena Jaguar Land Rover Marlboro