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New purchase review - Reviewer
Everyone was wonderful. They knew the car and were extremely patient while I made my decision. I had a great experience and love the car.
Top Reviewed Specialists At This Dealership
Encore Delivery Specialist
Excellent service, excellent price, excellent inventory. - Moe
I was looking to lease a 2020 Range Rover Evoque for my daughter. After visiting 4 dealership, decided to lease it from Ray Catena Edison NJ Land Rover dealership. The reason was:
A) They had the car and the color we were looking for.
2) The price we could afford.
3) we realized they are very professional and so honest to deal with.
We were able to make the deal in a short time and they prepared the car in almost 1/2 day.
We picked up the car as promised , right on time. Every one in the family is happy with all their services.
At the end want to thank Mr. Johanatan Burnside to introduce us to one of their best sales representatives Mr. David Santos , who made all the efforts to make us happy and comfortable .
It was pleasure to work with everyone in Ray Catena Land Rover dealership and for sure will be recommended to our friends.
Sales & Leasing Consultant
First class .Thanks to Ken and Dan and John - cono.petrizzo
I have now bought my 4th vehicle from a Ray Catena dealership. I will go nowhere else.
Buying process was as advertised, stress free with courteous and knowledgeable attention from start of vehicle choice through delivery of vehicle.
Thanks Ken,Dan and John.
Windshield replacement - email@example.com
Anthony and all others in the service department were professional and efficient and did a great job in making my service experience painless. Thanks Steve Candido
Great - dmlev567
Land Rover/Jaguar Paramus is Great Thank You for your help in the service/Customer care department I appreciate your help with every thing .
Terrible customer service very bad dealership - Eshasho
These guys are a joke I bought a brand new Range Rover from them and the check engine light came on I went to the dealership they said they had a loaner when I got there they said no more loaner after screaming and arguing they finally miraculously found a loaner they said the car should be ready in two hours three days later i’ve been calling off the hook and they said the service advisor would call me back they have not finally after three days they call me up and say we’re sorry the car never made it into the shop we were busy are you guys joking me three days in the car did not even get into the shop then they have the audacity to tell me the car need to wheel my man and try to rip me off these guys are a fraud stay clear away do not go to them for service
BAD AND NON EXISTENT DIAGNOSIS - RoverGirl66
DO NOT GO HERE OR THEIR NEW LOCATION @ JAGUAR. My coolant like kept coming on. They topped it off on 3 occasions. My 4th visit they claimed I needed a new radiator and laundry list of other items totaling $8,000. My Range Rover has 50,000 miles on it. i went to another Range Rover mechanic and their diagnosis WOULD NOT have fixed my minor sealant issue. THEY ARE ALL ABOUT MAKING $$ and NOT fixing your vehicle. Go to DESI Auto in Stratford NJ instead. Thank me later!!
Lack of Integrity ( Oil Change of 542.72USD ) - Darwin
Service on 06Aug18,
I take my car (Discover 2017 lease) for an "oil change" to the dealer. They give me an estimate of 199.00 USD, and when I come back to pick up the car they give me a bill, I trust them with my credit card, and I left home. I was surprised when I get home they overcharge me 343.72 USD. They said that I had authorized a performance that was due at 16k, but my car has "13k," and I lease the car with "8K". I take the car for an oil change, and I have not authorized anything else, this is a lack of integrity. How can I trust someone like that? We trust the dealer because we feel safer but I think next time I will go to my BMW dealer because they told me their business is to make the customers have the best experience possible so I can recommend them to my family, we have a reputation to protect and is not worth it to try to play smart. I have not clue about the culture of this Land Rover of Parsippany dealer that makes the rest of the dealers feel ashame.
Review of purchasing a Range Rover - gtaflin
I had the absolute best experience here. My husband and I purchased a Range Rover from Alan, and I cannot begin to explain the amazing experience we had working with him. He has truly changed our view on purchasing a car. I would highly recommend them for any car your purchase in the future !
Gab & Joe
In New Jersey
Land Rover Princeton
General Sales Manager
Ray Catena Jaguar Land Rover Marlboro