Satisfied Jaguar E-Pace Buyer - PWOLFE
Hazi was personable and professional. He made our experience easy, educated us on the vehicle and provided us options that were the best fit for our needs. We actually ended up buying two cars! I highly recommend working with him and the Ray Catena dealership if you can...
Top Reviewed Specialists At This Dealership
Sales & Leasing Representative
Top tier service - RangeRover123
I’ve purchased a few cars from Land Rover Princeton, specifically working with Alex in sales, Jorge and Rich in management. All three were professional and provided me with exceptional service. I would highly recommend you work with them for your next Land Rover purchase as they will take good care of you!
Smooth Transaction - Brent P
With Pete at the helm I had a smooth and easy transaction picking up my new Jaguar E-Pace. Most of the work was done via email and over the phone. I left with a new car in under an hour and couldn’t be happier. Highly recommend Pete’s expertise and professionalism. Dealership is brand new and it is clear that a great deal of thought was put into design and layout. Excellent experience from sales and management alike. Craig went out of his way to talk to me about my transaction and walk me around the dealership.
Sales & Leasing Consultant
Land Rover took care of me - LR2 HAPPY OWNER
My car was out if warranty for only two months but land Rover worked with me to get some of my expensive repair covered by the corporate office. Good customer service!
The worst service you can get. - mics3
The worst service you can get. Rejected to receive loaner for the time I bring my new Velar to service (recall). The reason I did not purchased the car from the dealer ?! Cheap service for expensive car
Garbage service and garbage car - Omar
They sold me a lemon car that they advertised as brand new. Warranty doesn’t always cover everything and the sales Manager Cindy basically told me to “suck it up” and live with it. Stay away from this dealer! They always change names! From prestige to Bergen county now Penske auto. If you need to drive a Jaguar make sure you don’t buy it from Paramus!!
Bad service and overcharged.issues just come after services. - Irony123
I was been customer here for more than 4 years. Actually, this is only auto shop I used to go. I used to like this place and I also recommend my friends to go there. And I spent a lot of money in In the their shop, they used to provided great service and customer service. But things change this year. It take me 17 days to get my car back for this small problem! They said they "renew" front shocks for me as they state it need to renew , but they initial said it's just error sensor message at the beginning. My auto friends said it's unnecessary and unusual renew shocks in 31000 mile. They replaced the parts which is fine or normal condition, which I was not really necessary need to replace.And let real problem go on, and need to back shop again and again. And my car was not having any shocks problems and drove perfect on the road, there is no shake or any unbalance feelings, In additional, My auto friends said it's unnecessary and unusual renew shocks until 75,000 mile after I picked car. My car is only 31,000 mile, and I never drive off-road. Also I just did complete service on August 2017, they check everything for me and They have assured me after each fix that my car is in perfect condition.They also did check suspension at that time. And My car only drove 400 mile in 5 month ,never drive terrible road and mostly my car stay in my garage. They have assured me after each fix that my car is in perfect condition, but I always end up having problems after short while. Same issue happened . My car has suspension problem error message” Vehicle Lean When Cornering” on end of March. This suspension should have been fixed last time as they promised, but still hasn’t been fixed. They replaced the parts which is fine or normal condition, which I was not really necessary need to replace.And let real problem go on, and need to back shop again and again. My car was driving fine before I did this service, after the service, my car have error message” Vehicle Lean When Cornering”. My car was driving fine before I did this service, after the service, my car driving is not comfortable as before. They may not fix the problem in detail and cut corners ,or they just ignore the real problem let the truck come back service again and again. I am really disappointed and unhappy about it!
Lack of Integrity ( Oil Change of 542.72USD ) - Darwin
Service on 06Aug18,
I take my car (Discover 2017 lease) for an "oil change" to the dealer. They give me an estimate of 199.00 USD, and when I come back to pick up the car they give me a bill, I trust them with my credit card, and I left home. I was surprised when I get home they overcharge me 343.72 USD. They said that I had authorized a performance that was due at 16k, but my car has "13k," and I lease the car with "8K". I take the car for an oil change, and I have not authorized anything else, this is a lack of integrity. How can I trust someone like that? We trust the dealer because we feel safer but I think next time I will go to my BMW dealer because they told me their business is to make the customers have the best experience possible so I can recommend them to my family, we have a reputation to protect and is not worth it to try to play smart. I have not clue about the culture of this Land Rover of Parsippany dealer that makes the rest of the dealers feel ashame.
Review of purchasing a Range Rover - gtaflin
I had the absolute best experience here. My husband and I purchased a Range Rover from Alan, and I cannot begin to explain the amazing experience we had working with him. He has truly changed our view on purchasing a car. I would highly recommend them for any car your purchase in the future !
Gab & Joe
In New Jersey
Ray Catena Land Rover
Land Rover Princeton
General Sales Manager