11 New Jersey Lexus Dealers

Service at this location with exemplary. - Laurad34

Service at this location with exemplary. From Grace at the front desk to John in the Service area, it was a very smooth day. Also, even with some issues with my car, I did not feel pressured to make a decision today. Overall great customer service!!

I have used this dealership for the last 3 years so far - Dinasmommy

I have used this dealership for the last 3 years so far all my experience have been great the service is amazing very respectful I’m a woman and am leasing my are by my self they explain everything teach me what I don’t know now for the person that just took care of me his name is Vinny G very respectful helped me choose the car that I took was very patient explained all the paperwork he definitely can do more then one thing at a time I when ever I go for a oil change I also stop in to say hello I can call him and ask anything he will help I don’t look at he like a car dealer I feel like he’s my friend and that is a wonderful experience so go to Lexus ask for Vinny G and you will be amazed of your experience at Lexus of free hold tell him Marie sent you

Got an amazing Lexus RX 350 Premium Plus from Ray Catena - Patricia B

Got an amazing Lexus RX 350 Premium Plus from Ray Catena Lexus of Monmouth with Andrew Seibert (Sales Manager), who goes over and beyond in exceptional customer focus making the entire sales transaction smooth and flawless along with the best deals anywhere too ! Just pure perfection in every aspect of vehicle detail and offer. Ray Catena Lexus of Monmouth is “Ultimate First Class in Professionalism” , honest, smooth and easy transactions and the absolute BEST Lexus deals without question ! In addition, they stay in touch to ensure everything is perfect and to see if there are any questions. Much appreciation to Frank McLaughlin, Andrew Seibert, and Joe Licata (Sales consultant) who was wonderful showing and explaining all the ‘26 RX Premium Plus features. Highly recommend Ray Catena Lexus of Monmouth for the most incredible vehicle deals and extraordinary customer focus. You have to go to this Dealership to see how truly exceptional this Dealership truly is ! I’ve been going to this dealership and service dept for 25 years and they are ‘consistently outstanding for Sales Dept. and their great Service Dept. too.

The entire experience from taking a test drive to - rosie1062

The entire experience from taking a test drive to actually purchasing the car was an excellent one. My salesperson Helen was a gem: knowledgeable, receptive to questions and professional.

Very efficient operation from scheduling to completion. - Mike

Very efficient operation from scheduling to completion. Excellent communication throughout the process. Service staff very knowledgeable

Prompt service, good attitude and atmosphere, like this - PSW2LEXUS

Prompt service, good attitude and atmosphere, like this business for further Lexus car maintenance and handling.

Exceptional, No-Pressure Experience with Eddie R at Lexus - philipacarney@gmail.com

Exceptional, No-Pressure Experience with Eddie R at Lexus of Bridgewater! We couldn’t be happier with our experience buying our 2026 Lexus TX 350 at Lexus of Bridgewater, and it’s all thanks to Eddie R. From our very first conversation through the day we drove off the lot with our newborn baby and our new car, Eddie made the entire process effortless, relaxed, and genuinely enjoyable. Buying a new vehicle with a young family can easily feel overwhelming, but Eddie never put a single ounce of pressure on us. He gave us the space, time, and honest guidance we needed to review our options and make the right decision for our family. Eddie went above and beyond to make sure every detail was handled seamlessly, and his warm, attentive approach made us feel truly cared for rather than just another transaction. When we came in to pick up the car, seeing it prepped with the giant red bow and taking our first family picture in front of it was such a special moment that we'll always cherish. If you are looking for a transparent, stress-free car buying experience with someone who truly treats you like family, go see Eddie R at Lexus of Bridgewater. Thank you, Eddie, for making this milestone so memorable!

I appreciated Victor’s friendly service and honest - Xiomarie

I appreciated Victor’s friendly service and honest answers while shopping for a Lexus. He made sure I understood the available choices.

Very poor and unorganized communications; service staff - NickNX450h+

Very poor and unorganized communications; service staff is so NOT coordinated. Texts, Emails from various sources that are not in sync. Somebody calls you to tell you the new part for the recall arrived and why you don’t have an Appt. I clarify that I have an appt. Then the day arrives and they DON’T install the part. They do other things. They want you to approve high cost repairs (urgent texts) when you have prepaid service visits which were discussed at drop off. You come for 2 recalls. You remind the guy that they have received your special parts. They miss one doing that recall! They Make you come back after the weekend . Sure I get a loaner , but that’s not an excuse. Is there a service manager, an organizer on site?? The database of customers and how it’s managed is so poorly handled, not a match with a high end famous brand… Overall it’s already very disappointing to pay more than $60K for a high end Lexus and already face two recalls (one is the whole display going blank on you while driving!!) and then face a messy and unmotivated service crew (4 poor performance individuals out of 5 involved). The Lexus app is so buggy too. The NX450H+ is a great car (hardware) but all above, Service, Software, Digital communications drop the respect you initially get for Lexus. I think I will be looking for alternative dealership/Service

I have been servicing two Lexus vehicles at this - frogqueenmt

I have been servicing two Lexus vehicles at this dealership since my move in 2019. Every visit has been an experience worth noting. From dropping off a vehicle to its pickup, every staff member offers a friendly greeting, professional service and outstanding results. The environment is welcoming and the advisors have been informative, delivering a vehicle that exceeds my expectations. With absolute confidence thus far, I would recommend Lexus of Route 10 to Lexus owners.