11 New Jersey Lexus Dealers

I brought my car in for some outstanding recalls, and - Rhinescamichelle

I brought my car in for some outstanding recalls, and Diego took excellent care of me. He explained everything clearly, kept me informed throughout the process, and made me feel completely at ease. The entire experience was smooth and professional. I was so impressed that I already told a family member to bring their Lexus here because I felt very comfortable and well taken care of. Thank you, Diego, for the outstanding customer service!

I have used this dealership for the last 3 years so far - Dinasmommy

I have used this dealership for the last 3 years so far all my experience have been great the service is amazing very respectful I’m a woman and am leasing my are by my self they explain everything teach me what I don’t know now for the person that just took care of me his name is Vinny G very respectful helped me choose the car that I took was very patient explained all the paperwork he definitely can do more then one thing at a time I when ever I go for a oil change I also stop in to say hello I can call him and ask anything he will help I don’t look at he like a car dealer I feel like he’s my friend and that is a wonderful experience so go to Lexus ask for Vinny G and you will be amazed of your experience at Lexus of free hold tell him Marie sent you

Got an amazing Lexus RX 350 Premium Plus from Ray Catena - Patricia B

Got an amazing Lexus RX 350 Premium Plus from Ray Catena Lexus of Monmouth with Andrew Seibert (Sales Manager), who goes over and beyond in exceptional customer focus making the entire sales transaction smooth and flawless along with the best deals anywhere too ! Just pure perfection in every aspect of vehicle detail and offer. Ray Catena Lexus of Monmouth is “Ultimate First Class in Professionalism” , honest, smooth and easy transactions and the absolute BEST Lexus deals without question ! In addition, they stay in touch to ensure everything is perfect and to see if there are any questions. Much appreciation to Frank McLaughlin, Andrew Seibert, and Joe Licata (Sales consultant) who was wonderful showing and explaining all the ‘26 RX Premium Plus features. Highly recommend Ray Catena Lexus of Monmouth for the most incredible vehicle deals and extraordinary customer focus. You have to go to this Dealership to see how truly exceptional this Dealership truly is ! I’ve been going to this dealership and service dept for 25 years and they are ‘consistently outstanding for Sales Dept. and their great Service Dept. too.

We had an excellent experience purchasing a new Lexus RX - pvs2487

We had an excellent experience purchasing a new Lexus RX 350h from Helen, She was professional, patient, and did an excellent job, The vehicle needed to be ordered, and delivery was right on target to the promised date. We recommend her highly. As long time Lexus owners, we have very good experiences with the Service group at this dealership as well.

Great experience, zero pressure, professional, relaxed, - paulagrace

Great experience, zero pressure, professional, relaxed, organized. A pleasure to work with. Incredible inventory. After decades of vehicle purchases, HANDS DOWN, the best car buying experience ever! Well done! Be back soon for another.

Shopping for a car can usually feel overwhelming, but - John Cap

Shopping for a car can usually feel overwhelming, but this dealership was a breath of fresh air. From start to finish, there was zero high-pressure sales tactic—just honest, straightforward, and helpful service. To top it off, the pricing was completely fair and transparent from the beginning. I couldn’t be happier with my purchase and would highly recommend them to anyone looking for a hassle-free car buying experience!

If you're looking for a car salesman who isn't pushy and - Veronica Pereira

If you're looking for a car salesman who isn't pushy and genuinely cares about his customers, I highly recommend Eddie R. He was patient, personable, honest, and sincere throughout the entire process. He made me feel comfortable from start to finish and never pressured me into making a decision. The experience was great and definitely not like what you get at most dealerships. Eddie's family values and genuine concern for his customers really stand out. Even after the sale, he reached out to make sure everything was going well with my vehicle, which says a lot about the kind of person he is. I would definitely recommend Eddie R to anyone looking to buy a car. I wouldn't hesitate to go back and work with him again because the entire process was smooth, stress-free, and enjoyable.

I had an outstanding experience at Lexus of Tri-County, - Chi

I had an outstanding experience at Lexus of Tri-County, and I want to sincerely thank Teejay McLean for his exceptional service. From the moment I walked in, Teejay was professional, patient, knowledgeable, and genuinely committed to helping me find the right vehicle. He took the time to answer all of my questions, explained every step of the process clearly, and made me feel comfortable and confident throughout the purchase. Teejay's honesty, kindness, and dedication to excellent customer service truly stood out. He went above and beyond to make the entire experience smooth and stress-free. If you're looking for someone who truly cares about their customers, I highly recommend asking for Teejay McLean. Thank you for making my Lexus purchase such a wonderful experience Thanks from chi

Very poor and unorganized communications; service staff - NickNX450h+

Very poor and unorganized communications; service staff is so NOT coordinated. Texts, Emails from various sources that are not in sync. Somebody calls you to tell you the new part for the recall arrived and why you don’t have an Appt. I clarify that I have an appt. Then the day arrives and they DON’T install the part. They do other things. They want you to approve high cost repairs (urgent texts) when you have prepaid service visits which were discussed at drop off. You come for 2 recalls. You remind the guy that they have received your special parts. They miss one doing that recall! They Make you come back after the weekend . Sure I get a loaner , but that’s not an excuse. Is there a service manager, an organizer on site?? The database of customers and how it’s managed is so poorly handled, not a match with a high end famous brand… Overall it’s already very disappointing to pay more than $60K for a high end Lexus and already face two recalls (one is the whole display going blank on you while driving!!) and then face a messy and unmotivated service crew (4 poor performance individuals out of 5 involved). The Lexus app is so buggy too. The NX450H+ is a great car (hardware) but all above, Service, Software, Digital communications drop the respect you initially get for Lexus. I think I will be looking for alternative dealership/Service

Angela’s professional assistance and patience throughout - dungchilyu

Angela’s professional assistance and patience throughout the car-buying process made everything smooth, trustworthy, and enjoyable. I truly appreciate her sincere service and dedication.