45 New Jersey Lexus Service Centers

Service techs and managers are knowledgeable and customer - Charlie

Service techs and managers are knowledgeable and customer oriented. Only concern was the long wait even though I had an appointment.

I've been visiting for 4 years and I'm always happy to - Leestar3

I've been visiting for 4 years and I'm always happy to see Ms. Robin Stock. She is efficient, amiable and most of all trustworthy. I trust her opinion and take her guidance when it comes to my car. Overall, everyone at Darcars is professional and top notch but I especially enjoy my visits when Ms Stock is servicing my account.

Harry in service is fantastic! - Jpursell

Harry in service is fantastic! They are tremendous at not only auto service but excellent customer service. My company would never use another Lexus dealer. These folks are truly the best. JP

Ray Catena service has wonderful technicians that are - reda8158

Ray Catena service has wonderful technicians that are friendly , courteous and professional very honest not like other Dealers . I will be back ! Thank you ray catena

We had an amazing experience at the service department, - Aaron

We had an amazing experience at the service department, our service writer. Brian Dominick was extremely professional, transparent, and very accommodating. I highly recommend Ray Catena for all your Lexus service needs.

Service has always been great since my 1st purchase in - MJB

Service has always been great since my 1st purchase in 2018. Not as impressed with Sales in 2021 when I purchased another. We’ll see next year if I purchase another. I would still say better than most!

Went to Lexus of bridge water for a routine oil change - lmarshie57

Went to Lexus of bridge water for a routine oil change and rotating of tires. Shana Sarcona was wonderful! Shana is very professional and always greets her clients with a smile! Definitely will return for all my services that I need.

Excellent customer service, my car was ready when - Mike1153g@gmail. Com

Excellent customer service, my car was ready when promised it was clean. The waiting area was inviting and loaded with coffee, bagels and candy. I totally recommended.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

Vehicle Lease - 69Fastback

We turned in our 2013 Escape for a 2016 Escape. Bill Barton was very knowledgeable about all the Ford products and was very efficient. He took the time to show all the details on our new vehicle before we drove it away. Bill is a real Ford guy. My family have been buying vehicles from this dealership for 20+ years and have always been happy with the results. The service department is also very good.