45 New Jersey Lexus Service Centers

Michael Sabol did not understand what I was talking about - Dr tony

Michael Sabol did not understand what I was talking about other than tune up at todays visit

Woodrow was a great service advisor. - gordonkayla001

Woodrow was a great service advisor. He was very professional and knowledgeable, and solved my car trouble. This service center is much better than other ones I’ve been to. I will definitely be using Englewood’s service center from now on.

Greg Webb is 5 stars goes above and beyond what I can - bschatzow

Greg Webb is 5 stars goes above and beyond what I can reasonably expect. Service department is another story.

Today i visited the service department and as always I - iraff07

Today i visited the service department and as always I was treated with the upmost courtesy and respect. This is a first class operation. I wanted to mention 2 people at the dealership that made my time spent there most pleasant. Adam Iorlano and Judd Kleinman. Adam was the salesperson who handled the sale of my 2024 RX500h. When the time comes for me to purchase another Lexus, I will ONLY deal with him as he is honest, personable and a pleasure to deal with. I never felt more appreciated as a customer when dealing with Adam. For the first time today I met Judd Kleinman. He spent over 10 minutes talking to me about his time at RCL and I was impressed. In the future if I have a concern I feel I can take it to him and he will take care of my needs and make sure the issue is done right.

Tina at Lexus of Atlantic City was awesome and very - cyonemart

Tina at Lexus of Atlantic City was awesome and very helpful. Explained what the car needed and got me on a loaner until the car was fixed. Its my go to place to fix my Lexus, have to give CREDIT to the fellas working on the cars. Thank you Carlos

I have been using this dealership for 20+ years to buy - frendly4

I have been using this dealership for 20+ years to buy and serviced my all my Lexus Rx’s. They go extra mile to earn your business. Andy Watson has been my service advisor for all these years. He always amazes us with his outstanding service with sile. All the best to the Bridgewater Lexus team.

Professional, competent and friendly service performed - Lexus Man

Professional, competent and friendly service performed with urgency. Service Advisor, Farra the matter with accuracy and aplomb. A loaner vehicle facilitated efficient use of my time. Haldeman Lexus of Princeton is the best.

Great, helpful and courteous service. - Dennis

Great, helpful and courteous service. Justin Coyra is very helpful, respectful and informative. 5 stars

Samy helped me with the new Rx. - Wender

Samy helped me with the new Rx. And I will come back in few weeks to ask for him again. Great guy and he really patiently to answer all my questions

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.