89 North Carolina Ram Service Centers

Ed was very easy to work with, very helpful in executing - bradbunce

Ed was very easy to work with, very helpful in executing my new Jeep purchase.

They take great care of my Jeep and the staff is very - Ib4iam

They take great care of my Jeep and the staff is very knowledgeable and super friendly.

The service dept people are very friendly, efficient and - ijgreen

The service dept people are very friendly, efficient and knowledgeable. Brian and Donnie are the names I could remember. The last time I went Brian was on vacation and a lady with long hair I think named Amanda helped me and she too was just like Brian. I love going there for my vehicle maintenance. Also when I pay, Ms Courtney is always helpful, friendly and nice.

Our salesperson was very knowledgeable and helpful. - smokeyfox1202

Our salesperson was very knowledgeable and helpful. Jake helped us select the best option for our family. This was easily the best sales experience we have ever had.

Easy Easy to deal with, didn't pressure me to buy service - chittergetter

Easy Easy to deal with, didn't pressure me to buy service I felt unnecessary at the time

Superior customer service by david, highly recommended - Alex b

Superior customer service by david, highly recommended anyone within the Charlotte area to service their car or suv here!

I had a 2pm appointment to fix the interior lights on my - mgarvett

I had a 2pm appointment to fix the interior lights on my new 2024 Jeep Wrangler. I got.to the dealership at 1:50. At 1:55 they took my Jeep into the service area. At 2:30 my Jeep was back in the service drive in. They explained what was wrong and what they did to fix it. Thanks Brooks for the fantastic service

I can't say enough good things about David Nosovsky, the - Andrea W.

I can't say enough good things about David Nosovsky, the Client Service Manager, at Kernersville CDJ. Switching to this dealership was the best decision I've made for my car's maintenance. David is always incredibly helpful and gets our cars taken care of quickly. He never misses a thing when it comes to fixing the issues we mention. His customer service is truly top-notch, and he always puts the customer first. After leaving another well-known dealer in the area where I had my cars serviced for years, because of David, I haven't looked back. Highly recommend!

Awesome service - Breto

Had some recalls on my 2017 ram 2500 , and factory defect, on front axle seals , very prompt service, awesome service department crew, had my truck back very quickly

Custoner Services - 1967

Robbie, Jeffia and John have ALL went above and beyond keeping informed on my repair. They have kept me updated on the process thru every step and werr EXTREMELY friendly. I will ONLY come here for my service

General sales manager and parts department service manager - keiasue

Will a 2016 Jeep Compass in April of 2019 today is August 5th have few problems took it back they took great care of me fixing my car no problems five star rating from me

Superior Jeep Wrangler service from Jeep Experts. Highly... - Bamkeys

Superior Jeep Wrangler service from Jeep Experts. Highly recommend! Ask for Jim in service and Mason in Sales.

This dealer is not all about the "money". - Dr. Chuck

I was driving through Shelby when I decided to stop at McDonalds. When I pulled into the drive-thru, my vehicle just died. Apparently the battery was on its last leg. After sitting and canvassing for help for 45 minutes, I remembered passing Marburger Chrysler, Dodge, Jeep Ram earlier that morning. Having nothing to lose, I called them and was patched through to the service department and spoke to the service advisor, Sheldon. After relaying my predicament, Sheldon assured me he would handle it. A few minutes later, a technician named Alvin showed up with a jump box and got my vehicle started. I offered to pay him but he refused. Helping people with no expectations is rare in our modern society. The two guys at Marburger wanted to help because they could. Nothing more. Thanks guys…I appreciate you!

Dealership always quick, reliable and professional I - sangertwo

Dealership always quick, reliable and professional I would recommend them when any service is needed.

I took my Dodge Ram to service and I was so pleased at - Ann

I took my Dodge Ram to service and I was so pleased at the exceptional service I got

Mr.Drew was a wonderful guy to work w/. He helped me in a - Tdporter0312

Mr.Drew was a wonderful guy to work w/. He helped me in a timely matter both with check in for my appointment and after. Staff was also hands on & helped me in the event Mr.Drew was with another customer.

Friendly people, repairs completed on time. - mdsap75

Friendly people, repairs completed on time. A special shout out to my service advisor Chris Noyes.

Lily the service agent was very professional, client - JUANITA CRAIG

Lily the service agent was very professional, client oriented, always checking on the clients when the car is in service. She did everything she could to ensure our service was excellent. This is the place to go for any jeep or chrysler product you have. 10/10 top od the line service!!

This Dealership has the very best customer service - Jcarter347899

This Dealership has the very best customer service personnel that I have ever encountered. Polite, courteous and they make you feel like you ate their only customer. They take exceptional care of my vehicle and keep me updated on what maintenance needs to be done.

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Terrible my girlfriend took our jeep in for a $2500 - Ryanjayviruet

Terrible my girlfriend took our jeep in for a $2500 overheating issue that we didn’t make it one mile from the service center to have it overheat in which they offered for another $6000 an engine replacement. After suckering her out of more money to do the breaks and rotors I just replaced 23 days prior myself.

Very fast to react for getting me a spare tire for my - Len

Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership to work with when making a purchase of vehicles.

Excellent service from the Service Department! - Mark.sweeney32

Excellent service from the Service Department!! We had a travel emergency, oil pressure fail light turned ON. We were able to GOOGLE search for a CJDR dealer and were able to drive there. Bill Perry understood the emergency, and was able to slot us into the service schedule. Tech Mr. Garcia-Alcantar found the problem, the oil pressure sensor blew out and is leaking oil. Super good technician 👏👏 . So, sensor replaced, oil and filter change done, checked sump for metallic particles, and a complete vehicle inspection done. All this done in two hours on their busy schedule. Cost? Much less than I expected, worth every penny for peace of mind. Back on the road, 6 hour trip to home, the Jeep performed flawlessly. Shall definitely visit Hiester CJDR again as needed, they are located an hour North of our kids. Very good to have a backup plan. Thank you to the team at Hiester CJDR. - Mark S.

David took care of me and was very knowledgeable. - Edithadae

David took care of me and was very knowledgeable. He continued to check on me throughout my time at the dealership and offered snacks while my car was being serviced

Everyone was very friendly and accommodating. - thestonedr

Everyone was very friendly and accommodating. My service was done correctly and in a timely fashion

Very professional and helpful service staff. - Bfentress

Very professional and helpful service staff. Courteous, punctual and right on the money. Trisha was great and provided excellent follow- up during the day. Enjoyable experience in a world where real service is unfortunately very rare. Excellent job ND! Bill Fentress

They stand behind their work 100%. - lubomir.ratchev

They stand behind their work 100%. Rest assured that their service dept. will take care of you. I go out of my way to get my servicing done here even though I live 4.5 hours away.

The service department is absolutely horrible. - krichards0513

The service department is absolutely horrible. Would not recommend to anyone!! I have purchased 2 jeeps from there now. The sales guy i had and finance guy are wonderful. But service is a joke. I purchased extra stuff on my first jeep, like oil changes and if i ever had an issue with a tire they would fix it Well first time i go to use it they tell me i dont have that coverage. I took my contract up there and showed them they were wrong! They will not work with you around your schedule, and are down right rude. I ended up canceling the service contract. 2nd jeep i got needed a part, sales guy went and ordered the part before i ever drove off the lot with the car, was supposed to be fixed the next week. Almost 1 month later they have still never called me. When i would call up there i could never get past the woman who answers the phone. She said she would call back an never did. Finally one day this week i got a different woman on the phone and she did her job! She had a manager calling me back within 30 minutes. Which lets not give this manager the credit, i got up with the guy that sold me the jeep and HE got stuff done! He went back there and found out they had the part but never called me, claimed they didnt know who to call. Service finally called me to schedule an appointment and i told them, i was promised a rental so we had to schedule out to a day one would be available. Show up at the scheduled appointment time, no rental... this was 930, by 1230 we were being told we would have to reschedule... now in this period of time one would think they would have been working on my car right? Nope. Never even touched it.. I will never set foot in that service dept or recommend it!

Great customer service have been dealing with them for - Randy

Great customer service have been dealing with them for years last few vehicles has been bought threw them

service is always great. - SHAMMONDS

service is always great. Janera and staff are always friendly and helpful. Service was done in a timely manner.