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This is the 6th vehicle we have purchased from Ricart. It... - Fullertons
This is the 6th vehicle we have purchased from Ricart. It is our second Mitsubishi Outlander. We are always treated like family when we go to Ricart.
Top Reviewed Specialists At This Dealership
Great Service - Donna
I own a 2008 Mitsubishi Eclipse and keep it in top shape by having all my service work done at Spitzer Mitsubishi. The Service Manager Tom Wolfe is always professional and I know that my car is in good hands. Highly recommend this location.
Car Buying was Easy and Actually fun - Wald2
Had such a enjoyable experience at Boardman Mitsubishi on the purchase of a New Mitsubishi Eclipse Cross. Ronnell was my sales consultant and he knew the answers to all of my questions and help me get the best deal. Highly Recommend Boardman Mitsubishi.
The best dealership in Greene County - sandman99
The task of buying a car can be stressful but not with the guys at Jeff Schmitt in Fairborn. They are so helpful!! The entire deal was completed in less than two hours. Billy was knowledgable about the product, almost anticipating my questions.
This was my first time coming to mentor mitsubishi.... - sam
This was my first time coming to mentor mitsubishi. Everyone was so kind, James Willis did an amazing job showing me all of the mirages they had available. He helped me find the perfect car. Thank you so much!!
Amazing - Daeshawn54
Ricart Mitsubishi has great employees trying there best to get you in the vehicle you want & has a good selection too. They make sure you know everything about the car before you purchase and ask if you want other accessories added to your vehicle.
EXCELLENT OVERALL EXPERIENCE - GenaRay
This is the only dealership that in my 51 years that treated me like family for real. I came in the door a stranger - a customer. However somewhere between coming in and my final purchase agreement I and they became family. They are there for the customer all the way. Sims Mitsubishi treats you like you matter and what's concerning matters. This is the best dealer I have ever experienced and even though I live 4 hours a way I will be back to buy my next car. Plus they have very excellent deals. To all my family at Sims....thanks Gena Ray
10/10 - Lorin
BJ was great!! He found me exactly what I was looking for within my budget. He was patient and didn’t push anything I wasn’t interested in. It was a smooth and stress free process! They had a huge selection of everything. I highly recommend for used OR new cars.
The worst after purchase service! - Suzecruz
We purchased our 2019 Santa Fe from Hyundai of Bedford, the purchase process was very pleasant, primarily since I had done a ton of research prior to making an appointment with the dealership. I knew exactly the car I wanted, the salesman didn’t have to actually sell because we already knew what we wanted and what we were willing to pay. We left to come home and get our financing from our credit union. When we went back Nick Kearny, the salesman, was with another couple. He did acknowledge our presence, but was much more interested in the possibility of another sale, which I can kinda understand I guess. When we went in to see the finance officer he assured us that they would transfer the title. So. When we got home we noticed that the first aid kit that we had to purchase because they said they couldn’t remove it and deduct the cost was not in the vehicle. Then we noticed that they hadn’t put the front license plate on the car. No big deal, we got that taken care of. After waiting a couple of weeks and not receiving the paperwork from the title transfer, my husband called the dealership and was told they didn’t do that and we would have to go to the BMV and do it ourselves. So we did. A few days later guess what came in the mail? Yup, the title from the dealership which they first would do, then wouldn’t and then did. Next I got a survey from Hyundai which I filled out truthfully, and actually gave them what we thought were good marks. The next day I get a call from Nick complaining to me that since we hadn’t given him all 10’s he would be losing $$$$, and informing me that he wished he would have sent the survey to my husband so he would have gotten better marks. Little did he know that I was the one who wanted to rate things higher. He insisted to me that he had paired our phones to the car Bluetooth, which he didn’t, he never even touched our phones. After that call I called a manager there to state the issues we were having. He promised to call me back last night or this morning, it’s 8:30 pm and I have heard nothing. This is the absolute worst experience we have had with a dealership since buying our first car in 1966. If you’re interested in a Hyundai in this area there are other dealers, any one of them has to be better than Hyundai of Bedford.
Worse expeirence that I've ever encountered. - Mrs Hurt
I was sold A vehicle that was previously totaled out, I found out six months later when something went wrong with my transmission. My warranty wouldn't cover the repair because the damage that was done to the vehicle before it was sold to me. The employees treated me so bad because I refused to pay for the repairs. currently speaking with A lemon law attorney.
Incompetent - nono
I have attempted to make an appointment at Ron Marhoffer twice now, both times with no response and no confirmation. I would have liked to take my car to a specific dealer for it's make, but their inability to get back to their clients has now led me to avoid this place.
Worst Service/Customer Service - MC961
To keep a long story short, I've been coming to this dealership for the past 3 years. I recently switched vehicles with them and leased a brand new car. After having that vehicle for not even a year and having only 6000 miles on my car all four brakes would make a horrible squeal. We investigated the brakes and noticed chunks were taken out of the brake pads, so there must've been a manufacturer defect. I took my car into Mitsubishi North for this problem, after 4 hours of sitting in the waiting room Mitsubishi Service told me that loud squeal noise was normal, but they took two videos of it and would have to submit those to the District Manager Matt O'Malley to get any approval but in the mean time they couldn't fix my problem and gave me a "Mitsubishi Claims" number to call and file a claim since my problem wouldn't be fixed by them. After calling the claims number the District Manager Matt O'Malley contacted me about my issue and in the end said he isn't going to fix my problem. I asked if he even got those two videos I was waiting for four hours on and he said no. After a week of hassling Mitsubishi and Matt O'Malley to fix my car they all finally agreed on having me drop it off and to take a look at it with the District Manager there. In the end, Matt O'Malley approved only to replace the front brake pads, when it was all four squealing. Now once again I'm having to go through this long drawn out process to get my rear brake pads replaced, because it couldn't be done right the first time and they don't want to pay for it, like they should. Needless to say I will be returning my lease in the end and never coming back to Mitsubishi since that's how they want to run a business. Ive never had such horrible customer service.