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I had a great experience shopping for a car everybody was... - deerut
I had a great experience shopping for a car everybody was helpful in this process..
Top Reviewed Specialists At This Dealership
Best customer service 10+ stars from me I will continue... - Nicolehood702
Best customer service 10+ stars from me I will continue to do business here for now on !! And suggest family and friends to do business with this dealership!
We have used this dealership for years. As a family, we... - Meg
We have used this dealership for years. As a family, we have purchased and leased at least 9 new or used cars. Salesmen are great, super helpful, and willing to help. I can not say enough good things about the service department. I recently moved out of state and went to a new dealership. I had a question regarding some service they wanted to do on my car. I called Mentor Mitsubishi told them my concerns and they gave me some suggestions and advice. And in the end, saved over $900 on the repair. I cant say enough good things about the whole dealership!!
Just went to Waikem Mitsubishi and talked to Crystal! She... - rnero1009
Just went to Waikem Mitsubishi and talked to Crystal! She was the best got me into what I need quickly and efficiently! I will definitely be back for my next vehicle! Shes the best!!
bought many cars and referred many people to kdk i was... - ba549me1
bought many cars and referred many people to kdk i was treated like garbage took a credit app told me i was approved how much the payment was even the bank my wife and me took off work the next day to go get it this DAVE would not respond to no calls or voice mails nothing 3days later still waiting never did get the car dont know if it sold or anything this man has no RESPECT for the customer i will never refer anyone or buy anything again from this dealership!!
Chuck was great! He listened to my needs and found me... - A. Morgan
Chuck was great! He listened to my needs and found me exactly what I was looking for. I also received a fair value for my trade-in vehicle. Drew found me a better financing rate than what I had been pre-approved for at my bank and made sure I understood the terms of my loan and warranty.
Car Buying was Easy and Actually fun - Wald2
Had such a enjoyable experience at Boardman Mitsubishi on the purchase of a New Mitsubishi Eclipse Cross. Ronnell was my sales consultant and he knew the answers to all of my questions and help me get the best deal. Highly Recommend Boardman Mitsubishi.
Worse expeirence that I've ever encountered. - Mrs Hurt
I was sold A vehicle that was previously totaled out, I found out six months later when something went wrong with my transmission. My warranty wouldn't cover the repair because the damage that was done to the vehicle before it was sold to me. The employees treated me so bad because I refused to pay for the repairs. currently speaking with A lemon law attorney.
Worst Service/Customer Service - MC961
To keep a long story short, I've been coming to this dealership for the past 3 years. I recently switched vehicles with them and leased a brand new car. After having that vehicle for not even a year and having only 6000 miles on my car all four brakes would make a horrible squeal. We investigated the brakes and noticed chunks were taken out of the brake pads, so there must've been a manufacturer defect. I took my car into Mitsubishi North for this problem, after 4 hours of sitting in the waiting room Mitsubishi Service told me that loud squeal noise was normal, but they took two videos of it and would have to submit those to the District Manager Matt O'Malley to get any approval but in the mean time they couldn't fix my problem and gave me a "Mitsubishi Claims" number to call and file a claim since my problem wouldn't be fixed by them. After calling the claims number the District Manager Matt O'Malley contacted me about my issue and in the end said he isn't going to fix my problem. I asked if he even got those two videos I was waiting for four hours on and he said no. After a week of hassling Mitsubishi and Matt O'Malley to fix my car they all finally agreed on having me drop it off and to take a look at it with the District Manager there. In the end, Matt O'Malley approved only to replace the front brake pads, when it was all four squealing. Now once again I'm having to go through this long drawn out process to get my rear brake pads replaced, because it couldn't be done right the first time and they don't want to pay for it, like they should. Needless to say I will be returning my lease in the end and never coming back to Mitsubishi since that's how they want to run a business. Ive never had such horrible customer service.
Autumn she was really good she help me get a good car for... - bethhawk42069
Autumn she was really good she help me get a good car for my kids
Incompetent - nono
I have attempted to make an appointment at Ron Marhoffer twice now, both times with no response and no confirmation. I would have liked to take my car to a specific dealer for it's make, but their inability to get back to their clients has now led me to avoid this place.
EXCELLENT OVERALL EXPERIENCE - GenaRay
This is the only dealership that in my 51 years that treated me like family for real. I came in the door a stranger - a customer. However somewhere between coming in and my final purchase agreement I and they became family. They are there for the customer all the way. Sims Mitsubishi treats you like you matter and what's concerning matters. This is the best dealer I have ever experienced and even though I live 4 hours a way I will be back to buy my next car. Plus they have very excellent deals. To all my family at Sims....thanks Gena Ray
Great Service - Donna
I own a 2008 Mitsubishi Eclipse and keep it in top shape by having all my service work done at Spitzer Mitsubishi. The Service Manager Tom Wolfe is always professional and I know that my car is in good hands. Highly recommend this location.
Rose Dillion Wilson - mrptgee
I would like to thank her for the time that she explained many details to me about my new automobile..She was very patient and polite. She has a wonderful personality. I appreciated talking to her.
Truly Deborah Huffman