Great job - Matys
Tom, fit me in right away, great service! I would recommend this place to anyone I know. Called 5 other places they said nothing until Friday.
Top Reviewed Specialists At This Dealership
General Sales Manager
U would be very good takin care of. Great ppl - Lisa1978
Very good service and i would recommend anyone there. Got me out fast and very caring. They put me in a new vechile then a use one.
Great Car-buying Experience. Worth your time to visit. - gbaker5325
Bailey was very attentive and helpful, without being pushy. He listened to our interests and did not try to push when we left to go drive some comparisons. We came back, because we liked the Outlander PHEV. The entire experience was wonderful and smooth.
Great experience - Capgrad
Heather Golden was fantastic! Great to work with and worked hard to get me what I wanted! She did a very good job of explaining all of the features and helped me set my phone up.
Love my new car! - Megan
Thank you for the help with the purchase of my new car and getting me into something I liked! Molly, Jeff and Chuck were very helpful through the whole process!
2018 Outlander LE - KCMC
Dave Clark "5" did it again. It was great to see Dave and work out a great deal on our new 2018 Outlander LE. This is our second car we bought from Dave and both times he took care of my wife and I. We love our 1st Mitsubishi we bought from him, our youngest daughter drives that the most and she loves it. Thanks for the great explanation on how the Outlander works in detail. See you when I come in for car washes. Thanks for selling us a great product that is safe and great to drive.
Kelly and Michael
Poor repair service - broncosfan8
Went to them in 2016 to get Suzuki TSB's done and had a speed sensor malfunctioning. Did the TSB's I guess, and they would order the sensor and call me. Waited for them to call for a couple weeks. I called them finally and they claimed they called the phone number on their order. When asked the #, they said incorrect # after I specifically told them the 1st visit what my new phone number was. Then, they had to reorder the sensor because they sent it back because they could not get in touch. Had the work done 5-6 weeks after initial visit. Fast forward to 2/18. Same sensor was found to be acting up again by an independent repair shop, because the wiring was jacked up by Dennis service tech who did the 2016 repair. GRRR--NOT PLEASED!!
Wish I could rate 0 stars!!! Horrible dealer!! - Delo
Do NOT go to this dealership!!!! Horrible experience buying not one but two used vehicles both of which ended up needing new transmissions and despite their claims the vehicles had been thoroughly inspected by their service department. Lies!! My vehicle hadn’t even had it’s oil changed or washer fluid filled. One week after I brought my car home it Wouldnt start amongst other things! We escalated to GM Kyle who promised to make things right and then when it came time he refused to do so. Worst experience we have ever had and anyone who chooses to shop there should note BUYER BEWARE!!!!!
Car Buying was Easy and Actually fun - Wald2
Had such a enjoyable experience at Boardman Mitsubishi on the purchase of a New Mitsubishi Eclipse Cross. Ronnell was my sales consultant and he knew the answers to all of my questions and help me get the best deal. Highly Recommend Boardman Mitsubishi.
Incompetent - nono
I have attempted to make an appointment at Ron Marhoffer twice now, both times with no response and no confirmation. I would have liked to take my car to a specific dealer for it's make, but their inability to get back to their clients has now led me to avoid this place.
Worst Service/Customer Service - MC961
To keep a long story short, I've been coming to this dealership for the past 3 years. I recently switched vehicles with them and leased a brand new car. After having that vehicle for not even a year and having only 6000 miles on my car all four brakes would make a horrible squeal. We investigated the brakes and noticed chunks were taken out of the brake pads, so there must've been a manufacturer defect. I took my car into Mitsubishi North for this problem, after 4 hours of sitting in the waiting room Mitsubishi Service told me that loud squeal noise was normal, but they took two videos of it and would have to submit those to the District Manager Matt O'Malley to get any approval but in the mean time they couldn't fix my problem and gave me a "Mitsubishi Claims" number to call and file a claim since my problem wouldn't be fixed by them. After calling the claims number the District Manager Matt O'Malley contacted me about my issue and in the end said he isn't going to fix my problem. I asked if he even got those two videos I was waiting for four hours on and he said no. After a week of hassling Mitsubishi and Matt O'Malley to fix my car they all finally agreed on having me drop it off and to take a look at it with the District Manager there. In the end, Matt O'Malley approved only to replace the front brake pads, when it was all four squealing. Now once again I'm having to go through this long drawn out process to get my rear brake pads replaced, because it couldn't be done right the first time and they don't want to pay for it, like they should. Needless to say I will be returning my lease in the end and never coming back to Mitsubishi since that's how they want to run a business. Ive never had such horrible customer service.
Spitzer Mitsubishi Sheffield