An upfront deal - smtulsa
Lauden and team worked to get me into the vehicle I wanted with pricing upfront and no surprises. The whole process went quickly and smoothly.
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Great service - Tlowery91
They greet me and my wife with great attitude and let us be till we was ready. They work with me and was super kind. Definitely coming back when i decided to trade.
Amazing customer service - ctompson
I spent a couple of months shopping online for a truck. I looked all over the country. I talked with multiple dealerships and sales people. I had quite a few bad experiences until I found Shane at Vance. From the very first contact they were friendly and helpful. I had the information I needed very quickly and the deal was amazing. I highly recommend shopping with Vance Chevrolet and Shane Jansson.
Sales and Leasing Consultant
Sales And Leasing
Awesome dealership! - Truckbilly8192
Tottaly great buying experience, nice selection of vehicles,wonderful sales staff,Andy-zack-Nick-Rocky, these guys were very professional and helpful making my buying experience easy.I would highly recommend Fenton Gm superstore to any one wanting a truly great car at an excellent price , Thanks Fenton Gm superstore of Ardmore
Service from start to finish. - TONYG
I found Felicia to be very helpful from the first time we spoke on the phone. Once in the dealership she went out of her way to make sure that my questions were answered that we found a vehicle that I was looking for. Then because of a mutual misunderstanding the deal needed to be renegotiated for a different vehicle. I can't say enough about how the situation was handled by both Felicia and the sales manager Darryl Johnson to get to a solution that work for all of us. I will be purchasing vehicles in the future from the dealership and recommend this dealership to all of my friends and family.
Outstanding customer service - Spacult79
Everyone at Pemberton is the best! I would buy any vehicle here. Also their customer service department is fantastic. Keep up the good work guys!
Outstanding salesmanship - Satisfied Customer
My salesmans name was Taylor Tibbs and this young kid really knew his stuff when it come to the vehicles options, warrants and the onboard INFOTAINMENT SYSTEMS. ,. Everyone there was very courteous and respectful. The salesmen are not on commission and that made my shopping experience stress free. I wasn't sure about the "no haggle price", but after I did my research about the truck I wanted, I found they weren't the cheapest or most expensive either. They were actually below the average price by $2100.00.
I will definitely shop there again, this is the first time I bought a vehicle and didn't have "buyers remorse" two weeks later. If you go there ask for Taylor.
Expect The Unexpected - kristendec81
After being turned down from a couple of dealerships due to negative equity one could understand my frustration and hopelessness but that all changed when I visited Vance Auto Group in Perry Oklahoma. It was a couple of hours before the dealership closed when John received the call that I was coming to visit him from Oklahoma City, which is about an hour drive but this didn't detour him from saying "come on in".
As I walk through the door I am greeted by Shane Jansson and I was addressed by name which is surprising because most "salesmen" don't put that much effort into making your experience personable. Shane then showed me the car that I was interested in and explained every inch of the vehicle just so I would be educated on my purchase. In my experience the next process is the most draining part of purchasing a vehicle which is the financing part but I can honestly say the process went smooth. Shane and Warren (finance manager) made sure I was comfortable with every step.
When all of the paperwork was complete Shane walked me to my new Acadia and I notice that he went out of his way and had a water bottle waiting for me in the cup holder of my new car! This maybe a small gesture to some but it's huge for me because like I stated before most salesmen don't make the car buying experience personable and I also think he put my satellite radio to a station that he thought I would like! Expect the unexpected with the Vance Auto group!
I would give 6 Stars But I can only choose up to 5! - Gmc Terrain17
Buying a car can be a headache and painful, but at Kyle Edwards Buick Gmc they make sure you have a smooth and painless car buying experience! My Husband and I, had The Best Time Buying a Car from Wyatt Pratt, Great Guy!
It was a wonderful oil change - rexanna
The oil change was wonderful didn't have to wait long. And the employees was very polite and nice. They stood by their word that it would be done in timely matter.
Stellar Team! Got a Great Deal on a beautiful car! - tammym715
Awesome dealership! Great Team. Everyone I visited with made me feel important as a customer. Very understanding with my previous car dilemma's. Made certain that I was very happy with my new vehicle. And made sure all questions and concerns were answered. Great atmosphere and will be coming back again and again for all my car needs. Highly recommend this dealership to everyone wanting a great vehicle with a great deal.
Best New truck Purchase experience - Clayton K
Purchased a new Dodge 2500 4x4 Diesel from Andrew Davis at Seth Wadley dodge . I shopped everywhere from Texas to Oklahoma. Could not be happier with the price, salesman & experience. They had exactly what I wanted at a price I could afford.
Seth Wadley personnel were great to work with! - JLDEquinox
We purchased an ‘18 Chevy Equinox. Mark helped us find the one we wanted and made sure it was delivered that day. Seth Wadley team strived to make sure we had a good experience. We did! They were friendly and professional.
New purchase - Sgann
I would like to thank Chris and Aaron for all the help with my newest purchase! They went above and beyond to make sure I got what I wanted. I love my new Impala!
Terrible customer service - ksmithpe
Negotiated to purchase a used F-250 King Ranch they had advertised on Cars.com. Had printed copy of price & advertisement. They refused to honor that price advertised and then insulted me with an offer $7,000 below the value on my trade in. They had just offered me $12,000 for my trade earlier. Had NADA certification. Had to argue with Sales Manger to just get my keys and insurance card back when I attempted to leave. After leaving I discovered they still had my drivers license. When contacting them, they said they had not lost it even though they were the last people to have it in their possession. When pushed harder, they refused to admit any fault and did not even offer an apology. That is the worst customer experience I have ever had. My family has done business with them in the past but never, never, never again. I will make sure anyone I talk to hears about this experience. Be aware! Be very aware!!! PS I am inconvenienced to have to get a replacement license and they did not even apologize for that. Make sure you get all your documents back when you give them to the sales person.
Great experience from start to finish - Canyon,jim789
We went into Bob Moore GMC on NW Expressway recently to see about purchasing our fourth vehicle from them. Our salesman was Bobby Trumbley and he was very informative and helpful. Our experience was very pleasant because we didn't feel pressured. After we made the deal, we went into the office of Lanna Robinson in the finance department. She was very helpful in completing the process. We would definitely recommend for anyone planning to purchase a new vehicle to visit their dealership. We will continue coming to them in the future.
Great salesman horrible finance department - Geoegia
On 08/18/17 i went in to buy a buick and the salesman shane was great and got me hooked... So now Eddie in finance waa not so great after all... I told him i was not financing thru them i had a check and wrote the check well a week later i was called back they needed more money after i wrote the check to pay in full shame on me i gave the money i should have given the keys instead. So now its a month later i found our that they ran my credit report which was not needed. I called to talk to a manager ang got Brad in new cars and let him know i was unhappy with my experience and informed him i gave a bad review to buicks survey and he hangs up on me so i will see what Mr. Gary Burton has to say in the morning
Salespeople are dishonest and pester you at all times of the - Famrerjocc
Sales personnel are not concerned to contact you at all hours of the day. I have missed calls from them past 11 pm. They don't know your name when they call you but tell you they have the perfect vehicle, then pester you to finance when you have already decided you will pay cash, refuse to take no for an answer
Horrible service - Yankeeokie
After a strut replacement gone bad, the car has major front end and suspension problems. Will not call you back. Incompetent all the way around.
Very poor customer service. Left me on the lot for a long... - KBurks
Very poor customer service. Left me on the lot for a long time. Very poor knowledge of the auto, couldn't get a straight answer.
My husband and I have always bought our cars through Dunn... - Aboyd1
My husband and I have always bought our cars through Dunn and every experience has been delightful. They are friendly, curtious and work hard to give you the best deal possible! You will always walk away with a smile:) Thank You Dunn Chevrolet for making our experience a Joy everytime!
Fenton GM Superstore
Mark Allen Buick GMC
Buick GMC Leasing & Sales Consultant