Best experience ever! - ajones
I have to say this was by far a great experience for me being a first time buyer and coming to this dealership. Upon arriving at the dealership I was greeted with no pressure, and it made my decision on a car that much easier to make. The customer service was excellent from start to finish. I was able to get the exact car that I wanted and at a great price! I will definitely recommend this dealership in the future.
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
Honesty - Timefornewtruck
#1 on my list and i felt this with John. If you shop a Patriot I recommend asking for him. Very knowledgeable and never pressure me in any way.
Customer Experience Representative
Thank you Steven - Jacob Rowland
Was in and out only spent 2 hours there all the paper work was ready and cars lined up for me to look at very friendly will go back to service my vehicle work with Steven he did a great job thank you
TopTeam! - CM
Everyone seems friendly & professional every time bring car in for service. Also I have purchased many cars here at Del City location over the years and everyone always helpful. Appreciate the value of the cars and the values given from staff to customers.
Amazing!!!! - Piggy54
Buying a used vehicle can be a somewhat daunting task, esp. for someone who hadn't purchased a vehicle in almost 15 yrs. Not so with Bob Howard Hyundai, as all staff we met or spoke with (on the telephone) were pleasant & honest i.e., no broken or exaggerated promises. Just a simple straight-forward experience from start to finish. Our salesperson, Marcus Wilkinson was great, as he was very caring & nice. He had our interest at heart, which I find unusual in the car buying experience. I was totally amazed how "seamless" it was, even in the financing. Can't say enough good stuff & will definitely recommend this dealership.
Exciting - Happy RN
Dwayne Givens my car guy, was so polite and was honest and upfront on price and upfront investment, trade in value, what would fit into my budget and credit score. I was very impressed with his knowledge on the product, and all rebates and how to get the best out of my investment. Never once did I feel like he was JUST trying to SELL me something, he really felt like a friend helping me find the right car for me. He stayed with me through the entire process, and has called and made sure I am still happy with my choice. I HIGHLY recommend Dwayne GIVENS. I Just LOVE driving my Hyundai Tuscon in the pretty Caribbean blue.
Satisfied. They worked with me. - Nitrotime
Tyler and his manager were very attentive and explained the options available. I had found an internet price and they explained me how that pricing works. They worked with me to get a fair price that works for all parties involved.
Great team as a whole. - MistyMcClure
They will do everything possible to work with in your budget. They don't hassle or hustle to push you in a vehicle. Great service.
All in All a great experience - JMage21
Alex Sharp made my experience in the dealership a great one. Great conversation and professionalism from the man. He got me a better deal than the pre-approved loan, that I walked in with, and that was even with an upgraded model of the car I was originally looking at.
Slight hiccup after the sale, but that was cleared up pretty quickly. You can rest assured that Alex Sharp and James Hodge Hyundai keep their word and will fulfill their end of the bargain.
Dealership is dishonest and does poor work - Tleeosin
I have tried to come to a resolve with this dealership that call themselves professionals, but after being hung up on and no call back…I feel this review is only right. Hopefully others will see the poor quality of work done by this dealership.
Back in March 2017, my husband and I bought a 2015 BMW X5 from Edmond Hyundai. Everything was fine until around March 2018 when I noticed significant oil leaks from the car in our garage. So, we scheduled and appointment at the dealership on March 23rd to get it looked at.
After looking at the car, I was advised by the technician that the reason for the leak was due to the oil cap not securely fastened from the previous oil change we had scheduled at the dealership prior to that date (meaning it was them admitting fault). He advised me that they tightened the oil cap and it should resolve the issue of the oil leak.
Since that appointment, we continued to drive the car and kept up with our regular maintenance with Edmond Hyundai. In November, on our way to Tulsa to visit family for the Thanksgiving holidays, a “check oil level” light came on while we driving which prompted my husband to call the dealership to schedule an oil change appointment on November 23rd.
While at the dealership, my husband made a complaint about an oil leak prior to them changing the oil and they advised they will look at it and let him know the outcome. My husband was then advised that they could not find the source of the leak, but they cleaned the engine and wiped the excess oil, and then advised my husband to drive the car a while and bring it back if the problem persists.
On November 29th, not even a week after my husband took car to the dealership, on our way home a “battery charge malfunction” light came on and turn caused the engine to lock up and shut off, leaving us stranded on the side of the road with our baby.
The next morning, we got the car towed to a BMW dealership to get it looked at. They ran diagnostics and we were told the engine malfunction was due to an oil leak in the engine. We were advised that the costs to repair the vehicle is almost $5,000. At this time our car sitting at the dealership and will not even start, leaving us without a vehicle.
After multiple attempts to reach out to the Edmond Hyundai and see if they would help us with these cost, we have not received any help or response. My husband spoke with Wes Baker on 12-3-18 and he told my husband to send over an email with the damages done. My husband sent the email to Wes Baker and called him and still has not received any kind of response.
I am writing this review because I hope it alerts others to not trust these technicians or car salesman like we did.
Go see Roger Creager at Barry Sanders Supercenter - ShawnC
I recently purchased a 2014 Nissan Juke at Barry Sanders Supercenter. I didn't go in with the notion of buying a car at the time, instead to get my current vehicle serviced. Roger, knew from our past dealings that I was interested in something with a manual transmission and preferably a turbo. Roger showed me the vehicle, gave me a test drive, and worked very hard to get me in it for a great price. After having 2 years in the car business myself, I've never seen a better salesman. Roger works for you, not just for a paycheck. I highly recommend Roger to anyone looking for a fair deal, and great service!
Billingsley Hyundai of Lawton