MUST share our wonderful experience at HILTON HEAD LEXUS - RAGRINO
MUST share our wonderful experience at HILTON HEAD LEXUS HARDEEVILLE.
Three months ago my wife & I (along with our 2024 RX350) moved to SCHH in Bluffton. How fortunate for us to have the BEST dealership in South Carolina right in our backyard- HILTON HEAD LEXUS HARDEEVILLE.
From the moment we drove into the service entrance, we knew this was our “forever “ dealership.
Our first visit was a 15K mile service maintenance. We were immediately welcomed by an EXTREMELY personable & cordial employee - SCOTT (Doc) WALTERS- directed us to the HILTON HEAD LEXUS’s cozy lounge & took our vehicle to service.
In a short time, we met with our MASTER CERTIFIED SERVICE CONSULTANT
STEPHEN SCOTT MANKIN.
STEPHEN was personable, knowledgeable & professional. He told us exactly what to expect on our visit: the LEXUS COVENANT which promises that “LEXUS WILL TREAT EACH CUSTOMER AS WE WOULD A GUEST IN OUR HOME.”
And STEPHEN SCOTT MANKIN delivered on that!! Thank you STEPHEN.
STEPHEN SCOTT MANKIN is another great representative of HILTON HEAD LEXUS HARDEEVILLE.
Upon completion of our service, he explained to us everything that was performed on our RX350 & then presented us with our newly-washed vehicle.
No upsell. How refreshing! In today’s big-box store world it’s so comforting to be treated like a valued customer instead of the “next number in line.”
During our visit we also met the man who commands the HILTON HEAD LEXUS SERVICE DEPARTMENT - MASTER CERTIFIED SERVICE DIRECTOR EVAN KALLAS. He took the time to talk to us & answer any & all questions we had. EVAN KALLAS IS “THE MAN” at HILTON HEAD LEXUS. He will (and did ) go above & beyond to make sure you leave his department satisfied. We can vouch for that! Thank you EVAN! We know we’re in great hands with you & your HILTON HEAD LEXUS family.
And finally, SALES CONSULTANT & TECHNOLOGY SPECIALIST KEIONDRE MCCLINTOCK. He is another professional & wonderful representative of HILTON HEAD LEXUS. KEIONDRE MCCLINTOCK is someone you should know! He embellishes the HILTON HEAD LEXUS experience. Need a Lexus, see KEIONDRE. Need your questions answered, see KEIONDRE. Need the truth, see KEIONDRE!!!
Thank you EVAN KALLAS & your HILTON HEAD LEXUS family for making it feel like we’re home again!!!!
And xxxxxxto GM SCOTTY HERRIN! You’ve built a magnificent dealership - HILTON HEAD LEXUS in HARDEEVILLE.
Julie & Bob Pellegrino
(HILTON HEAD FAMILY FOR LIFE)
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