Easy and honest! - NewCarLexus2018
Fred Fortson was a knowledgeable straight shooting salesman who went way beyond our expectations in helping us secure the best price and best SUV for our family!
Top Reviewed Specialists At This Dealership
Lexus Client Representative
Lexus Sales and Lease Representative
Lexus has great employees! - AllenRX350
Harry is so kind and does a great job and well as the other service people that greet you when you first arrive. When I leave I know my car is in great hands!
Great experience at Lexus of Kingsport - Jerome
From our initial contact with Amanda, to the day we drove off with a new RX350 the entire process went exceptionally well. I first contacted Dustin the Finance Mgr by phone and he put me at ease with the credit process and gave me a good sense of how easy the people at the dealership were to work with. The next day we visited the dealership and met with Doug the Sales Mgr too discuss lease vs. purchase options. I had very detailed questions about the lease and Doug gave me very backup reports showing all the details behind the numbers. He introduced us to Michael our Sales Agent and they both helped answer all of our questions about the vehicle and the details of the lease. Michael was very knowledgeable about the different models and features and was great to work with. We negotiated a fair price for the RX350 and also on our trade in. At no time did we ever feel like we were under pressure to do anything other than proceed at our own pace no matter how long it took. On the day we picked up our new car, we met Chuck, the General Mgr. After talking with him I could see why the organization was so people oriented. He even made the temp tags and put them on the car!
We love our new Lexus and have already recommended the dealership to several of our friends.
Purchased CPO Lexus - Cecio25
We are very happy with our purchase. Everyone we met at the dealership was very nice and patient. They worked with our schedule, we never felt pressured or rushed. It was a great experience overall
Review - debtallent
Terry helped me find the perfect pre-owned car that met my exact needs. He was very knowledgeable about the specifications of each Lexus model. I would highly recommend Terry and Lexus of Cool Springs.
Recalled Airbags - j66485469
Very prompt service. Staff extremely friendly and fast service. Cleaned car and filled it up with gas. Loaner car was offered but I decided to wait because they have a very nice lounge with lots of snacks and drinks.
Lexus of Knoxville
Financial Services Director
Lexus of Chattanooga