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The salesmen at Newton Ford were extremely friendly and... - mbragg4450
The salesmen at Newton Ford were extremely friendly and helpful!! They make you feel like family!! I would recommend them to everyone. I am very happy with my car.
Top Reviewed Specialists At This Dealership
Ford Master Certified Sales Consultant
Best experience I've ever had buying a car. I live nearly... - Nikonjosh33
Best experience I've ever had buying a car. I live nearly 2 hours away and have bought my last 3 cars with them. I have referred 3 friends to them that have bought also.
Friendly quick service the service manager is the best... - redoss43
Friendly quick service the service manager is the best ever oil change tire rotation wash all done in short order Taylor Ford is a awesome dealership
Very helpful and knowledgeable! Chris Eaves is a great... - D rock
Very helpful and knowledgeable! Chris Eaves is a great salesman and talks to you like a friend and not just a salesman! Highly recommend. They were great!
I bought a BRAND NEW King Ranch, The Vehicle is... - nccnccncc
I bought a BRAND NEW King Ranch, The Vehicle is Wonderful!
The Price is wonderful.
My Salesman is Wonderful.
The Trade in Values are thru the ROOF.
Financing department manager is POOR, I have a 870 FICO yet he said he could only offer me a 6% LOAN?!!?
Vehicle clean-up is POOR, Vehicle is not very clean, and there is chalk writing on the tires that I cannot get off, and assorted smudges al over interior and exterior. The salesman said they really don't do deluxe clean ups like the used to do. Maybe the chalk it will wear off. And maybe I can clean the rest?!?
Nothing is like it used to be.
I've scheduled twice to get a warranty item repaired... - Sonny
I've scheduled twice to get a warranty item repaired (part in stock) but the tech is always behind, even after leaving it for several days. Whats the point of scheduling it weeks out, leaving it for days just to be told the tech couldn't get to it and no real clue as to when they could?
I purchased a new 2021 F-150 at Bolivar Ford, Bruce... - somervillesmith2
I purchased a new 2021 F-150 at Bolivar Ford, Bruce Gentry was my sales person. I could not be more happy with my experience with Bolivar Ford and Bruce! would highly recommend!
Plain and simple, if I wanted to get ghosted by someone I... - slunder0319
Plain and simple, if I wanted to get ghosted by someone I would have reactivated my bumble account. Car salesman are generally up your xxx to get your business and the one time I find the car that I know I want, I can’t get a call back. What’s the point of calling back a customer who emailed, called, and live chatted in about wanting to purchase a car? As someone who works in sales, I know it’s an absolute grind, but if I had someone ready to give me business they would have my full attention and I wouldn’t call it a day until I knew I left them feeling satisfied with the level service I provided.
I called in at 10:40am to inquire about the car I wanted, was told I would get an out the door price email within minutes. That was partly true as I received that 40 minutes later. All looked good to me so I called Stephon’s direct line within minutes of getting his email as I had a few more questions before moving forward with the purchase. I got his voicemail and left him one then proceeded to send a follow up email asking for him to give me a call. An hour and forty minutes went by and it was straight silence of the lambs. I called back to the sales main number and spoke with a different salesman who answered one of my questions, but then as I got prepared to ask a second question he said, “I see you are working with Stephon, let me transfer you to the secretary who will connect you with him.” I spoke with the delightful secretary who transferred me to Stephon’s line and do you think I got a hold of him? You are correct!! I absolutely did not get a hold of him!! For those who have seen the movie The Invisible Man, they should rename that movie after Stephon.
I decided to live chat on the website into customer service to get my last question answered and pass along my contact information again so I could get a xxxx call back. Another hour and a half went by and I heard nothing so I called back to the sales main line and BOOMM Stephon answered, told him it was me and I would like to move forward, but since I’m out of state I asked if I could put a deposit down and come in tomorrow? Of course he didn’t know the answer, so he told me he would check with his manager and get back to me. Part of me believed he would get back to me as I’m literally ready to give my credit card and put a deposit down on the car.
Three or so more hours went by and did I get an email or call back?? CORRECT AGAIN. I did not!!! I guess if you don’t show up to this dealership then you have no shot of purchasing a car from this place that supposedly calls them a dealership. I trust my x-wife to call me back before anybody that works at this joke of a place. Please don’t waste your time and take your business somewhere that it’s valued.
Great people! - 1954harley
It was an extreme pleasure buying my new Escape from Charlie Rogers Ford. I did an online search for the vehicle I wanted. I found it here, late Friday night. I emailed the dealership with a few questions and by 9:30 am on Saturday Curtis had answered my questions. We pretty much completed the deal online. The following Monday I drove an hour to the dealership to complete the deal. I was out by noon. No high pressure sales pitch. I received exactly what I wanted at the agreed upon price. I don't know who is responsible for ordering the cars or color schemes, but whom ever does it, hit a home run with this one. Every place I have been over the past week, I have received at least one compliment about the color.
Rex is the finance manager and he found me the very best deal I could possibly get thru Ford Motor Credit. Very pleased with my purchase. I encourage any one looking to buy a new or used automobile check these guys out. I don't think you'll be disappointed. These people do not believe in high pressure sales.
Went to East Tennessee Ford looking for an suv and was... - Linda G
Went to East Tennessee Ford looking for an suv and was greeted by Turner Hassler. He made my buying experience easy and went the extra mile. Explained everything in detail and was so helpful and knowledgeable. If you are in the market for a new or used vehicle ask for Turner. He is awesome!
I have dealt with Jerry Duncan Ford service several times... - jcharckon
I have dealt with Jerry Duncan Ford service several times and never felt appreciated or welcome. I have also had my oil changed their and when I got my car back my hood latch cable was broke. Now I never opened the hood so it wasn't me that broke it. But they want to charge me $175 to fix what they broke. My Focus also shutters all the time and they won't fix the warrentied transmission because they claim it is in spec. Will never use them again for anything. I will drive for miles to get service somewhere else.
Have a 2011 mustang still under warranty. Joe Mahan Ford... - Spasticdog
Have a 2011 mustang still under warranty. Joe Mahan Ford in Paris,TN has done multiple repairs on auto tramsmission with no success & many other repairs that just add to the long list of troubles. The car is dangerous to drive..trying to stall on takeoff, jerking 1st & 2nd gears. Danny Dawson (service manager) has been blaming tranny problems on wife's driving habits. He was rude, blaming and told us to just drive the car on highway and try to avoid stop & go traffic in a 3 year old car! This is a learning transmission and has severe flaws which ford will not take responsibility for & fix.Joe Mahan is no help with trying to solve this problem! Having to file Lemon Law to try to get this resolved. I would not do business with Joe Mahan ford in Paris,TN. Even the manager ..Jeff Mahan...was no help to us...just tried to shake us off to get rid of us. STAY AWAY FROM JOE MAHAN FORD IN PARIS,TN!
Great service from everyone there. Would highly recommend... - rodcwil
Great service from everyone there. Would highly recommend to anyone. From beginning to end everyone was helpful and knowledgeable. I had seen a lot of purchases on Facebook and decided to give them a try. Very happy I did!
Triple A Experience - Gsplprch1
I am an 81 year old retired minister and I live in Anniston, Alabama. (Roll Tide). I was in search for a late modle Lincoln Town Car. I used a search engine and located a 2009 Town Car at Moss Motor Co in Tennessee. I called and talked to one of their salesmen (Ben). I cannot tell you how many times I have purchased cars in the last 50 p;lus years. This was the best car buying experience I EVER had. Ben was one of the most helpful salesman I ever dealt with. I drove to Tenn with my wife and it was HOT and when we arrived Ben met us and welcomed us and gave us a cold drink. Then we met the used car manager who was also very cooperative and helpful. I was really floored when they bought our lunch. Who ever heard of such a thing. These guys are really "unreal". No doubt this was the best car buying experience I EVER had. I had to pinch myself to make sure I was still alive. I would encourage you to check these guys out . Fantastic. Unbelieveable. Every car dealer could learn from this company. A special thanks to Ben and the Used Car Manager for their help in making our vist so enjoyable.
Newton Ford South