Awesome Christmas gift for baby - Demills314
First I want to say that Scott May did a great job helping me find the right car for my lady. Thanks a lot Scott. With Heritage it was a comfortable at home experience. I wasn’t harassed into buying a car like some places do. I’m glad I went to heritage and I’d recommend anyone I know to go there
Top Reviewed Specialists At This Dealership
Internet Sales Manager
They did whatever it took to get me in the right car. - andreaflores
This was my first time buying a new car on my own. From the very beginning, Manny was extremely helpful and attentive. They understood I was looking for a car that was low in mileage and affordable. He didn't show me cars out of my price range and was determined to help me find the right car. Car buying can be stressful but the staff at Elder Mitsubishi, especially Manny, made it as easy and stress-free and possible. I will definitely be coming back in the future!
Awesome Experience - Lisa46
This was my second time buying a Mitsubishi in Lewisville; I will go back again and again!! The staff is so friendly and G Made It Easy indeed!
Eugene made buying a New Car FUN !!! - TinaM
Eugene was great, he’s very knowledgeable, nice person, so patient,. Buying a new car with all the technology can be intimidating,, but Eugene explained everything to me, he is so patient , he spent a lot of time making sure I was comfortable with all the gadgets, , and now I’m having so much fun with my new Eclipse. Cross sel. I love it !!!
Everyone at Hurst Autoplex is so nice & helpful.
I definitely recommend Eugene Garcia & Hurst Autoplex Mitsubishi
Fast and Easy! - John AM
This was my first big purchase of a car, I had heard about Don Herring on the radio, so I went in. Scott was nice and easygoing, and after explaining that the first car we tested wasn't what I was looking for, he took the time to listen to everything, and found a perfect Mitsubishi Outlander. We ran into a few hiccups with getting all the paperwork due to issues on my end, but he was patient and we stuck through it. I got a great car at a great price!
Great experience - S
Shawnda was very knowledgeable and helpful to get me into the perfect vehicle for my needs. Thanks for the great service!
Go see Tim.. - Nikki M
Tim is amazing. I come from a LONG LONG line of car dealership family members.. Dad is a GSM, uncles, close family friends, brother is a finance manager at a dealership.. pretty hard to get my attention, let alone impress me OR keep me as a customer.. Tim is honestly a stand up guy! I went to RB Mitsu 3 years ago to buy an outlander Sport, wasnt thrilled with my sales person but was without wheels due to my last vehicle getting totaled out on the side of the road by a drunk driver.. so i bout the sport.. 3 years later, the Outlanders bodystyle changed and it was an eye catcher, so at an appointment for service I met Tim.. he gave me his card and told me to let him know when i was ready! A few months later I took an employee to see him.. there was just something about this sales guy that really made me feel like he was the best person to help her out.. and sure enough, I was 1000% right.. 2 months later, I went back and saw Tim for my Outlander.. SOLD! I tell Tim all the time he had better not leave Mitsu.. I'll only buy mitsu's and I'll only buy from him! If you want a reliable car with all the features you could want at a price you'll never beat, go see him, you won't be let down!
90 K maintenance - Solis557
We reveiwed all last service alrepaired all that needed to be replaced on the 90 k. Maintnenance. Got other items worked on at the same time. The customer service was tremendous!! I was given a ride to my house as I don’t live far away. They kept me up to date on throughout the day to keep me up to date. A car was sent to pick me up and we end over the repairs. Love this dealership.
Got my dream truck - Joe
Wasn’t looking at buying a new truck but found my dream truck! Brandon Speer made the experience extremely pleasant and easy! I didn’t leave wondering if I did the right thing like I did when I bought my last truck from Gene Messer Kia. I love my new truck and I feel like I made a friend while buying it! If you’re looking for a new vehicle go see Brandon Speer at Reagor Dykes Mitsubishi!
Best car buying experience!!! - 9619Morrison
Nina was the best. This has been the fastest and best car experience ever. She comes highly recommended!!! From car selection to the workers. Everything was exceptional.
Great experience - Jgb732000
The sales team was great. Buying a car typically can be high stressed but it was not here everyone worked hard to make you feel comfortable and really helped my wife get what she was looking for.
Ripped Off - rebel2323
It seamed like they were only interested in money, could not get costumer service, manager, or owner to help .
I would not recommend any one to that dealer.
Fast and great service - firstname.lastname@example.org
My battery was giving out so I arrived just before closing and they got my battery changed out within an hour, and i was back on the road!
Websites - OKC
Called and talked to sales that I wanted to by a truck they had listed on their website. The sales man told me the price was over two times the listed price. I asked to speak to a manager. Talked to the manager and he told me that those prices on their website sometimes are wrong and he would not sale me the truck for that price.
Buyer be ware. These guys are not truthful to get you to come into there lot.
What a group clowns... Incompetence personified - carbuyerNovember2018
Talk about lack of competence..Pathetic communication skills from the pre-owned department. With all due respect, foundational English should be the basic table stakes.
Great service dept🏆AutoNation Mitsubishi ! - Julio Barreras
Great Service.! Wish other service providers were as good as AutoNation Mitsubishi !
Call for an appointment. Jose Ramirez service advisor went out of his way to get me an appointment the day and time I wanted. I Later had to.change.my appointment talk to service Toni Hatten and again I was given the time and date I requested.When I came in I was greeted my service adviser Jose Ramirez who already new what I needed he then handed over my car to a mechanic for servicing .When to the service waiting lounge and in 30 minutes my car was back washed and detail ( complementary )
I was greeted on they way out by Jose Ramirez service advisor and Service manager Bob Jenkins who wanted to know who was my service experience . 2 days later got a messages from Service coordinator Toni Hatten to.thank me for coming in and ask if I.had any concerns! Wau!!!.I love my Mitsubishi 2016 Outlander and Mitsubishi Service dept. Wish other business were as good as AutoNation Mitsubishi! Thanks. J Barreras
Great Buying Experience - GES1006
I went into the dealership for a service to my old vehicle and left with a new Mirage. My sales person Vinny provided amazing customer and put me at ease during the buying process. He was down to earth, honest, and very professional. From sales, service and finance, I would highly recommend Gillman.
I'm referring to HUB MITSUBISHI KATY TX - Ben
the worst experience on car repair, hands down. I bought a Mitsubishi evo x MR from Carmax and took it to them when I have the transmission issues. The car still under warranty and they won't honor it, according to the lady manager. I have to call corporate and report them before they fixed my car, two months after transmission won't work again took it to the same dealership it's a warranty repair but never got a loaner, I have to beg to ask for it but nothing was provided. Overall i have to rate the staff, the car, the brand as the poorest of poor . It's a shame that I used to admire mitsubishi a lot in the past. But there is always a reason why they are falling behind other brand. Will never get a Mitsubishi again.
Saved by the Sales Manager - Ashleyda86
I am updating my original negative review. I will say that I had a negative experience when I first went in to buy my vehicle but this was quickly corrected by the sales manager, Rollin Collins. Mr. Collins called me the next day and wanted to see what he could do for me to make up for the original experience. I agreed to go in and see what could be done. He was friendly and professional and we worked out a deal I felt rectified the situation. Thank you Mr. Collins for reaching out and personally helping me purchase my new car.
I was told that I was approved by the sales rep. - ILM1976
I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.
The worst car buying experience I’ve ever had - Disappointed Buyer
I’n a nutshell. Harry basically told me in order for me to see the car. I would have to fill out paperwork. Just terrible!!!!
We had an amazing experience! Mr. Trotter listened to... - naramire
We had an amazing experience! Mr. Trotter listened to our needs and fulfilled them in a most professional way. He went above & beyond to get us the best deal possible. He answered all our questions and addressed every concern we had with great patience. Mr. Trotter is a model example of a great sales consultant! Thank you!!!
Noel is your man! - anthony estrada
The entire process was quick and easy. Noel kept in touch while I made my decision and even after the sale. He also answered all my questions with great detail. After this experience they made a customer for life.
He got it done!!!!!!!!!! - jherica.calhoun
My experience was smooth and hassle free! I had the pleasure of working with O.J. as my sales associate. He was efficient, direct, and reassuring. He was able to put me in something I wanted, that was also affordable, and he didn't take all day either! Shop them first; Shop there last, whatever you do go see O.J. at Clay Cooley for all your car buying needs.
Hurst Autoplex Mitsubishi