Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
These are the most awesome people ever ❤️ ! - Mplumb30
Everyone was so kind and helpful and not pushy. So glad I chose them for purchasing a vehicle. Made it so easy ! An amazing group
Top Reviewed Specialists At This Dealership
Blessed by Amazement - Retta
I spoke with several dealerships, looking for the prefect car, I live in Arkansas I decided Texas would be the location to purchase my car. , I was Blessed to Meet Cecil Cain, he made this transition so easy it was unbelievable. I received my car with all my expectations met. i just want say Thank You So Much for not leaving me in the rain, and all your hard work for me to receive the car i wanted.
Thank You Cecil, God Sent
They lack information. - monica.hernandez31
Si i was at this dealership for a minimum of three hours. I really appreciate that they were able to get me in a car but the sales guy never mentioned a referral gift. So when I did, they want to tell me I won’t get the referral gift because I didn’t send them to correct sales guy. First of all I referred someone because I thought they were great. I did this out of my own thoughtfulness. It just so happened that the financier told my referee I would get $100 and now they want to say it’s not valid. The company just sold 2 $30,000 cars?! Seriously. I’m mad.
Got my dream truck - Joe
Wasn’t looking at buying a new truck but found my dream truck! Brandon Speer made the experience extremely pleasant and easy! I didn’t leave wondering if I did the right thing like I did when I bought my last truck from Gene Messer Kia. I love my new truck and I feel like I made a friend while buying it! If you’re looking for a new vehicle go see Brandon Speer at Reagor Dykes Mitsubishi!
Great experience - Jgb732000
The sales team was great. Buying a car typically can be high stressed but it was not here everyone worked hard to make you feel comfortable and really helped my wife get what she was looking for.
I give 5 Stars to Harvey Payne - TLHatcher@05
I spoke with a Harvey Payne who was very patient and nice to me. He gave me a lot of Information even though I didn't fill out any papers. I told him why I didn't want to and he understood and didn't pressure me like other people tend to do.
Amazing experience - Tobless
When I walked into the dealership I wasn't expecting that I would driving off with a car I was only going to inquire about their sales the Associates at the dealership are so great, they worked a deal with me and I was able to trade in my old car and purchase a new car may God continue to bless the people that work at this dealership and may they continue to help everyone that come in
Definitively using them in the future!! - Sapo2019
Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and assisted us in getting her vehicle transported to the dealership for warranty work (the transmission valve body was at fault). Tim contacted us this morning before the time he had promised with a status update and recommendations to consider for better performance of her vehicle. Then Larry, the service manager, got on the telephone to assure both my wife and me that they would deliver her car to her after completion of the work. Her car was towed over 50 miles to the dealership, I am returning from out of town, and he personally delivered my wife's car to our residence to ensure that she has her car for her employment. Definitely recommend this service team for any repairs!! Great job and customer service from both Tim and LArry!!
Best Car Buying Experience - Thanks to Scott - DrGL
In the past I have bought several vehicles from other dealerships, but this was the best car buying experience thanks to Scott Fickert. Very knowledgeable in his profession and he is extremely patient in answering all your questions and concerns. Simply stated he is Excellent.
Always helpful and considerate it is a pleasure to deal with him.
His well meaning tips during the purchase process reflect his benign concern for the customer.
What impressed me most was - his willingness to be helpful even after the car sale is completed.Many reviews have reflected this aspect of Scott going out of his way to resolve problems of his prior customers.
Mr Flores was extremely helpful.
This was an easy ,quick car buying experience.
My husband has been looking for his weekend car for... - Mstockwell22
My husband has been looking for his weekend car for months. He found exactly what he wanted at Hurst Autoplex. We started working with Steve on Black Friday, he worked with us over the phone and the deal was done by end of day! We jumped on a plane got to the dealership at 9:45 AM and were out within 2 hours! We appreciate everyone’s professionalism and help making this an easy, painless transaction.
I have had several services in the past few days and I am... - Deborah
I have had several services in the past few days and I am so very happy with everything that has been done to make sure that my car is in good condition. Everyone has been so very nice and polite.
Jamie Rocha - Willie&Rachael 812
Jamie Rocha was very professional and easy to work with he has a great attitude towards his job we will recommend as many people as possible to him to get the job done.Thank you very much.
Buying A Car with Ease - Queen
Great service, Ms.Nina greeted me when I walked in the door with a warm friendly smile, didn't know she would be my salesperson cause my appointment was with Mr. David's, he put me in her hands and she took care of my needs. She made me feel very comfortable and sold me a car with a good deal which I felt in love with.
Ripped Off - rebel2323
It seamed like they were only interested in money, could not get costumer service, manager, or owner to help .
I would not recommend any one to that dealer.
Great New Team - Dev Singh
Dealership is on a new level with new team who are full of energy. Mitsubishi is a great product with 100,000 miles warranty. Price is the best too.
Great service and attention - sirianand
Personnel is very knowledgable and polite. Speedy service, I got my vehicle back from oil change and tire rotation in no time. Vehicle was washed as part of the service.
What a group clowns... Incompetence personified - carbuyerNovember2018
Talk about lack of competence..Pathetic communication skills from the pre-owned department. With all due respect, foundational English should be the basic table stakes.
Today I conducted an internet search for a vehicle. I was... - Joyce G
Today I conducted an internet search for a vehicle. I was contacted by an internet sales agent, but declined to go further due to getting news of an unexpected death of my family, and needed to prepare to assist my family with arrangements. A few hours later, I received a call again, which I hit the decline button. A minute later I received a text message from an internet sales agent (Alexis). I kindly texted back, please do not contact me again. She then proceeded to send another text, I felt she was being disrespectful by contacting me regardless to my wishes, so I called her, and told her when I say stop contacting me, that's what the f**xx I mean. I shouldn't have to resort to that language or make a call after I've politely told her not to contact me, as I was dealing with enough with the death of a family member. She proceeded to contact me again though text telling me. Not to put inquires in if I don't want anyone calling my disrespectful xxx, God bless me and my foul mouth. I did contact the Manager, who addressed my complaint with respect, however at the end of the day, had she respected my request, things wouldn't had gotten this far. I do not appreciate being harassed by their employee, who in my opinion represents the business and sets the tone for everyone who works there. If you can't conduct yourself professionally on the phone, I definitely don't think anyone in their establishment can be trusted or conduct themselves honestly. They never have to worry about me again in life. After burying my family member I was going to continue my search for a vehicle, but it won't be with them. You never know what someone is going through on the other end of the phone, and ALEXIS has no right to continue her contact, before or after I called and had to get nasty. I hope not everyone has a nasty attitude like ALEXIS, and treat customers like crap. I have posted screen shots of our text exchange, along with my review on Yelp. I hope Mr. Cooley sees this review and handles this situation as appropriate, thank you Carter and Sammie for listening to my complaint, and your respectful response for the actions of your employee.
Incompetence and Unprofessionalism Abound - Vess
One of the oddest car buying experiences I've had honestly. The staff was very quick to reach out to me after my inquiry on one of the vehicles in the lot. I provided details on my car back in a text message and then never heard back on what the trade-in value would be. Had I not spent the last few weeks doing research on the exact vehicle I wanted, I probably would not have come in.
The first odd thing, when I pulled up to the dealership, no one came out and asked me if I needed help with anything. Honestly, I don't mind not being bombarded by salesmen, but I was surprised. So, neither good nor bad there. When I walked into the dealership it was a bit of an odd interchange between the front staff and salesman. I explained why I was there, and the salesman said he could take me to look at the truck but he had an appointment in a few minutes. We went out and looked at the truck, and he didn't really even say a word about it. He just assumed I was going to buy it. Again, a little odd, and I was kinda hoping at this point there was a salesman who could tell me anything about the car or at least try to.
He passed me off to another salesman. We quickly went on a test drive, and again, I was basically just trying to figure out everything in the vehicle myself. Now, this was a Ford truck, so I understand the staff may not be as familiar with it. But, I expected at least a little bit of information about the truck. Nothing. Now, I had gotten there almost as early as they opened up, around 9:15am, because I didn't want to spend my entire day buying a car. Well, I had to wait for a manager to get out of his meeting to get an offer. I used the USAA Car buying service, and the sales manager had to go back a couple times to check the price because that's not what he had. I had the printout and could provide the price directly from USAA's app. He eventually gave me the price, but there is apparently a disconnect there and wanted to haggle, even though they advertise a "no-haggle" policy. He also completely ignored everything I mentioned about the trade-in value. I guess no haggle means they want to screw you out of any money and don't want to hear any complaints. I was also told that the system could only handle one sale at a time, which is another reason I had to wait. Yes, I was told it was being upgraded to handle six sales. Not even sure what to say to that.
All of the paperwork I signed was not very well explained, but I was probably there for about 3 hours now so I didn't question too much. It was then on to finance. Before even speaking to anyone, I was just told that I need to have my bank/credit union to send the dealership my "drafting paperwork." No one explained what that was, just expected me to contact them and understand what to do. My bank explained most of it to me and I was working on completing the loan when I went to the finance manager's office. The first thing he asked was if I had sent the draft paperwork yet. I told him I was working on it and he seemed a little impatient. "Ok, just let me know when you send it." Ok... thanks... will do. No one even asked me if I was making a down payment and I had to stop him before going forward with the paperwork to do so. I then had to call my bank a couple times to get my daily limit changed. Again, he seemed a little impatient. He really didn't explain any of the paperwork, again. And I walked out of there with a copy of about 3 pages of the 20 pages he went through. He basically just said, "ok, you're done." And that was it. Okay... great?
I walked out and waited for probably another hour before the new truck I had bought had come out from getting cleaned. What took so long? And why didn't they start earlier? As I was sitting there waiting for my truck to appear out of somewhere, my salesman was just sitting outside on the lot looking at a couple of cars. He came in once and mentioned that the detail guys may have taken a lunch break and he didn't know what was taking so long. Then he walked back out. I'm a very patient person, but it was now 1:30pm, over 4 hours after I arrived, and no one said a word to me for the next 20-30 mins. Finally, thank God, my truck appeared and I was very happy to get out of there.
I was told my registration plates would "probably" be mailed to me in a few weeks. Great, instilling more confidence in this dealership. I got a call yesterday that I had to go down to the DMV to complete the titling and registration of my truck. I've never heard of anything like that. I can't believe the dealership was unable to even complete this portion correctly.
It has been 3 weeks now, and to this day my loan is still not approved at my bank because the finance manager is incompetent. He has not sent the proper documentation to finalize the loan. I contacted the bank and they they hadn't received any paperwork. When I called him, he stated he had sent the paperwork almost a week after the sale was complete and to call my bank. I received another call from my bank stating one document was missing and the other was not legible. If my loan goes through properly prior to the expiration of the approval date range, I will be amazed.
And then finally, I received an email from Danilo DeLeon, the General Manager, about my online inquiry, after I had already bought the truck asking if everything was handled to my satisfaction. I provided him with the same information listed above, and have not received any reply back almost 3 weeks later.
Bottom line, avoid this dealership like the plague. It's run by incompetent neanderthals.
Oil Leak Never Repaired Properly- Stripped Threads on Oil D - JB Moore
On August 15, 2019, Autonation Mitsubishi at 7200 Gulf Freeway replaced the oil in my 2004 Mitsubishi Endeavor and ordered parts to repair a plugged AC evaporator that was spraying water on the passenger floor board. When the evaporator parts arrived, my car was there for 1 1/2 days, i.e., 8/21 & 8/22/19. A small oil leak was noticed after getting my car back. Brought my car to Autonation Mitsubishi again on 9/4/19. Replacing the oil drain plug with a larger plug was discussed because the existing drain plug was stripped, but, instead, the threads on the current plug were tapped and rethreaded. My car was returned to me after only a few minutes runtime. It's leaking more oil now than before!! Since Autonation Mitsubishi will shutdown this month, I'm concerned that they will not properly repair my car!! They don't deserve the 5 stars that I gave them several years ago when they actually cared about fixing my car!!
The worst experience ever!!!! - Joyful 1960
I would never recommend this dealership to anyone who doesn’t have decent credit. They claim to be the #1 dealer who doesn’t say “no”. They get in there and run your credit. Then introduce to their buy here pay here program that they call fresh start with cars you don’t want. Sales people there are extremely young early 20’s and very unprofessional. Don’t waste your time!!
We had an amazing experience! Mr. Trotter listened to... - naramire
We had an amazing experience! Mr. Trotter listened to our needs and fulfilled them in a most professional way. He went above & beyond to get us the best deal possible. He answered all our questions and addressed every concern we had with great patience. Mr. Trotter is a model example of a great sales consultant! Thank you!!!
Noel is your man! - anthony estrada
The entire process was quick and easy. Noel kept in touch while I made my decision and even after the sale. He also answered all my questions with great detail. After this experience they made a customer for life.
Great Young Man - JosephPomilla
I am a Vietnam Vet. This gentleman, who did such an impeccable demonstration of the vehicle earned my personal respect and trust was build due to such a great service and truthful answers. We paid cash for the vehicle and they were very upfront about the price and rebates of this 2015 Outlander.
We are very happy with our vehicle and service provided by this young man. To all of you who are considering purchasing a vehicle (Whether new or pre-owned) Contact this gentleman first before you go anywhere else and be given the "Run around", he will prioritize your individual interests and will be a professional through out the whole process.
Thanks again Mr. Pacheco.
Great Buying Experience - GES1006
I went into the dealership for a service to my old vehicle and left with a new Mirage. My sales person Vinny provided amazing customer and put me at ease during the buying process. He was down to earth, honest, and very professional. From sales, service and finance, I would highly recommend Gillman.