2,790 Texas Used Car Service Centers

Clutch was out in my Mustang and they fixed it. - JSVMD

Clutch was out in my Mustang and they fixed it. Efficient quick drop off. I was updated along the way as far as cost and estimated time.

I always take my vehicles to Texan GMC Buick Service - ~Valerie~

I always take my vehicles to Texan GMC Buick Service Department for all of my needs. They are always courteous and accommodating.

great service dept, had my oil changed and recalls done, - REEDVYROSTEK

great service dept, had my oil changed and recalls done, they even detailed my truck as a courtesy service .

The service department were very efficient in trying to - Rickywilkins52

The service department were very efficient in trying to locate my computer issues and were very nice and considerate to my needs. I highly recommend their entire staff in the service department.

Great customer service my service advisor did an - blanca882

Great customer service my service advisor did an excellent job from time I got there to the time I left.

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

Rob King was awesome, happy to answer any questions or - Shelby R.

Rob King was awesome, happy to answer any questions or concerns i had. Communicated throughout the entire service process! Definitely recommend Rob as your service advisor if you visit!

Had an oil change on June 4, 2024. - Very disappointed customer

Had an oil change on June 4, 2024. Started seeing fluid on the ground whenever I parked the vehicle. Had my husband look at it and discovered oil was leaking on the ground. Tried to get service appt this past Fri and Sat but the message stated the service dept was closed. Needless to say I had to get the vehicle checked out and found out the the gasket was not tightened after the last oil change. Had to get a new oil change and thank goodness for that dealership’s expertise in analyzing and fixing the careless error of Tejas service department. Will never go back to Tejas now renamed Space City! Very costly error

The service was spot on. - Mike Gosnell

The service was spot on. I got there a few minutes before my appointment and they got me checked in right away. I was told it would take about four hours or more. But they were able to get my truck out in about an hour and a half. Jeff and the mechanic were great. Two thumbs up.

I brought my car in because the gauges were fluctuating. - the1soxx

I brought my car in because the gauges were fluctuating. They recommended me to get a new transmission for $7500 with the labor being $225 per hour. I declined it. I went back to my shop got a newer transmission for five grand was having the same issue. They trying to tell me now that that transmission is bad. How are you a dealership but can't figure out what the problem is terrible service they just want your money would not recommend go somewhere else go to a different Chevy dealership. The only good thing they offer is a shuttle ride home and they refilled my gas after they used half a tank trying to figure out what the problem is just to try to tell me that the transmission I just put in was bad update: different dealership said same thing but both dont know what the issue is but i wanted to publicly apologize for a xxxxty review. just frustrating neither one can pinpoint exactly what the problem is. i appreciate the work yall both do. i would recommend jerry chevy and any other dealership to service you car

I took my car in for service at John Eagle Honda. - Satisfied Customer

I took my car in for service at John Eagle Honda. My service advisor, Mike Ma, was great - very good customer service.

I wanted to take the time to do a review for Valerie - Andy

I wanted to take the time to do a review for Valerie Salinas. This young lady always welcomes me with a smile when I pulled up in service department, always takes the time to make sure that I understand the services that are being rendered and their new facility is so beautiful, I followed Valerie from new Braunfels, her service is amazing I could not get the same at the other store. Keep doing a great job they are lucky to have you.

The Code of Ethics for Judges does not allow me to make - GLADYSBURWELL

The Code of Ethics for Judges does not allow me to make recommendations regarding business organizations.

I dropped my car off Tuesday to have some work done on - Peachmo20

I dropped my car off Tuesday to have some work done on it, and I did not ask for a specific service advisor, I just chose the one that was given to me. I was fortunate enough to have Taylor Jones as my service advisor. He went above and beyond working with my extended warranty company to see if the work that needed to be done could be covered. Although they did not cover the cost of the work, Taylor was able to give me great information on what was covered under my contract. He explained everything very well and I will definitely choose Taylor again.

We give Brett with the Service Departent 5 stars. - codystewart1975

We give Brett with the Service Departent 5 stars. Although the sales and finance team disappointed, Brett's service was superb!! Highly recommend the Service Department at Park Place Lexus.

Todd Wehbe was excellent to work with. - Pmoboyle14

Todd Wehbe was excellent to work with. He was very helpful and explained everything in detail.

My sincerest thanks to the young lady in loaner - Erano Bumanglag

My sincerest thanks to the young lady in loaner department named Gypsey. Although my circumstances have been very difficult because I am having to leave my vehicle from 22 Aug till end of November 2025 (recall issues and parts on heavy backlog). Both service advisor (Kelsey) and Gypsey alleviating a bit of discomfort, they are perhaps the most accommodating team members you have. They are both keepers. Thank you.

They somehow lost my keys and my car. - SG

They somehow lost my keys and my car. I made an appointment to have my brakes checked. When I arrived, they told me my car would be ready by the end of the day or the following morning at the latest. I called three times the following morning/afternoon with no response. I showed up in person that afternoon and was told the car was not ready, and that the person who I spoke with yesterday was off that day, so it would likely be two more days until my car was ready. This was just for them to see what was wrong with my brakes - not make any repairs. It was going to cost $300 just to have them look at it. I told them I would like to take my car elsewhere as it wasn’t going to be ready in time. They left to go get my keys, and returned a few minutes later stating that they had LOST my car keys. 30 plus minutes later, they are still looking for the keys AND informed me that they couldn’t find my car. At this point, I walked into the lot myself and found my car in about one minute or less. I came back in and told them where it was. They came back several minutes later stating they still couldn’t find it. Finally, after an hour of me being there, they realized they had tagged the keys and my car incorrectly in their system. This was a HUGE waste of time and I absolutely will not ever trust them with my car again. I was told by one of the employees that this is not the first time they lost someone’s keys. So unprofessional.

Be mindful of the condition your vehicle is in before - Abelag2017

Be mindful of the condition your vehicle is in before their service center performs any service to your vehicle, especially if your vehicle is an older model with high mileage. This is a long read, but it may save you a lot of frustration. I have a 2007 Yukon with over 250k miles that had a motor oil change completed on it at Gateway’s service center in med-December, 2023. Not long after, I began noticing xxxxxxof oil on my driveway. This was unusual because my truck did not have any issues with any fluid leaks prior to Gateway performing the oil change. One week passed from the day the oil was changed before I was able to inspect the truck. It was clearly visible that motor oil was dripping from the motor’s oil pan drain plug. I loosened that plug and noticed metal shavings along the drain plug. I immediately contacted Gateway’s service center and was eventually able to speak with the shop foreman, Mario Montante. I explained the situation and mentioned that I wanted Gateway to inspect the oil pan, but was told that I would have to pay a service fee for them to do so. I found this to be unreasonable, especially after explaining that the motor oil leak began after it was serviced at their shop. I asked if the tech who performed the motor oil change included any notes in their service report stating that any leaks were observed prior to beginning the oil change. Mr. Montante replied that the service center would not have even begun working to change the oil if an oil leak was observed before beginning the service. Mr. Montante then confirmed that the service report did not include any notes that my truck had any leaks prior to the tech beginning the process of changing my truck’s motor oil. Mr. Montante’s solution was to only offer me pricing for the replacement parts and labor, but that I would have to cover those costs. The reasons given for Gateway not covering the costs include: my truck’s motor has over 250,000 miles; the previous motor oil change performed by their service center was approximately 50,000 miles ago; the wear and tear of my truck’s motor could have caused the oil pan drain plug to give out; that their service techs perform work to certain rules and specs; that the oil pan drain hole could have been damaged by someone else prior to their service center performing the motor oil change; and insinuating that I may be attempting fraud by trying to have Gateway cover the costs of the damage. I replied that their own service report does not mention notes about my truck having any leaks before the tech began servicing it, that same service report also does not mention damaged threads to the oil pan, and that it is highly unlikely bolt threads become stripped from wear and tear. I then asked Mr. Montante if I could speak with his supervisor. Mr. Montante said his supervisor’s name was Jerry and that he was listening to the call. However, Jerry never get on the line to speak with me and I was told he had just left the office after asking to speak with him directly. Before ending the call, Mr. Montante stated he would email the service report and summary of our call. I have yet to receive any communication from Mr. Montante. I sent an email to Mr. Montante, Jerry, and several other Gateway employees on December 22, 2023, detailing the situation and requesting that someone at Gateway contact me in order to resolve the situation. I have yet to be contacted by anyone with Gateway. I mentioned to Mr. Montante during our call that my truck is a family vehicle and relied on daily. This means I could not risk continuing to drive my truck without risking my family’s safety and damaging the motor unless immediate repairs were made because the extent of the damage to the oil pan threads was unknown. While working to find a solution, I discovered drain plug was over tightened which stripped the oil pan drain hole threads and chipped the surface of the drain hole opening. The oil filter was also over tightened.

Tate was awesome . - Arreazola1994

Tate was awesome . Car left me stranded Sunday. Was taken to dealership Sunday night and back on the street Monday evening.! He made sure all services were completed and done correctly even to going as far as himself verifying. Will always ask for him going forward no doubt . Always have a fantastic experience when attending the dealership even for an oil change .

They make the service easy and pleasant. - beardiemom1

They make the service easy and pleasant. Easy to talk to service advisors who keep you informed of progress.

Mi papá y yo tuvimos una excelente experiencia en Fred - mailahedez02

Mi papá y yo tuvimos una excelente experiencia en Fred Haas Toyota World gracias a Bo Sierra. Desde el primer contacto, Bo fue muy profesional, amable y paciente. Nos explicó cada detalle del proceso, resolvió todas nuestras dudas y nos dio la confianza de estar tomando la mejor decisión. Al final, salimos felices con nuestra Toyota Tacoma, y sin duda volveríamos a trabajar con él en el futuro. Recomendamos a Bo Sierra a cualquiera que busque un vendedor honesto, atento y que realmente se preocupe por sus clientes.

Tim Rich, Service Advisor provided me with superior - fscherich

Tim Rich, Service Advisor provided me with superior customer service. He is a ten star service advisor. He went above and beyond in having a new engine installed in my 2015 Sonata much quicker than I expected. He even took time out to obtain a quote and time frame from a body shop to have the hood of my car painted and had my car delivered to them. Tim is extremely friendly, very responsive, knowledgeable and treated me as if I were his most important customer. I suspect be treats each of his customers the same way, as VIPs! He was upfront with me and has restored my faith that honesty still exists in the automotive repair business. I highly recommend Tim Rich to handle your service needs.

Ryan in the service department is an absolute joke. - jbstockton6

Ryan in the service department is an absolute joke. He never returns phone calls and/or follows-up. Ryan continues to give bad information and his service quality in person completely unacceptable. You would think instead of telling customers they are 9-10 days out to look at an issue with your new 2025 Tahoe, they would show some concern and empathy. He never once said he was sorry or let me see what I can do for you. Ryan is more worried and likes to pass the buck and put ownership on someone else than take responsibility.

BEWARE of Up Sales I wrote a review about their up - eddp505

BEWARE of Up Sales I wrote a review about their up sales that they obviously did not' like, it was removed. My 2022 F350 was towed in when it would not start. I know vehicles and they said it was a service they do for those customer that don't have the knowledge I have. I asked they show me in the Ford manual where it says the vehicle needed a list of items checked like A/C service, throttle body cleaning, wiper blades, two batteries, etc. The blades are good and about a year old. Those unsuspecting will pay for unneeded work and parts. Their rely made my point for me hers a copy copy of the dealer reply "Thank you for your honest feedback and for taking the time to share your experience. While we’re glad we were able to resolve the no-start issue, we’re genuinely disappointed to hear that our service recommendations came across as excessive or unnecessary. Please know that the items we suggest — such as wiper blades, cabin filters, A/C service, and fuel system cleaning — are part of preventative maintenance designed to help keep your vehicle running like new and avoid costly repairs down the road. These recommendations are not made because something is “broken,” but rather to help extend the life and performance of your vehicle. We absolutely understand that, as a former Ford technician, you have the skills and knowledge to perform many of these services yourself — and we respect that! Most of our customers rely on us to guide them through proper maintenance, and our goal is always to inform, not pressure. We truly appreciate your insight and will continue working to improve how we communicate service recommendations, especially for customers with your level of expertise. If there’s anything more we can do to assist or clarify, please don’t hesitate to reach out. Thank you again for your feedback and for giving us the opportunity to serve you."

Recently, I took my Dodge Journey to Meador for a - live4him70

Recently, I took my Dodge Journey to Meador for a transmission inspection. They replaced the right front wheel bearing and assured me that was the only issue. However, I soon encountered the same problems again, prompting me to return the vehicle. Upon inspection, the transmission was revealed to have a leak, necessitating a reseal. The warranty company intervened, requesting that Meador drop the transmission pan for inspection. They discovered metal confetti on the magnet, and took over a week to send the photos to the warranty company, which required my repeated requests for photographs to be sent to the warranty company to initiate the approval process. In total, my vehicle remained at Meador for approximately one and a half months before being repaired. The majority of this delay was attributable to Meador’s slow hand at progressing my claim. Regrettably, the manufacturer of the rebuilt transmission provided them with the incorrect transmission. Meador promptly blamed the manufacturer for this error, although I remain uncertain whether they inadvertently ordered the incorrect unit. Upon retrieving my vehicle, I discovered that it had accumulated the same issues as before. The dealership informed me that a battery replacement was necessary before diagnostic tests could be conducted. Notably, I did not receive any trouble codes for battery issues, yet the dealership detected them. Considering the vehicle’s extended period of inactivity (approximately one and a half months without starting), it is plausible that the battery had discharged. Additionally, it is unlikely that the dealership maintained the battery on a trickle charger. While waiting for my wife to pick me up, I received a text message from Meador offering to purchase my vehicle. This action strongly suggests that they are no longer interested in working with me. This experience has led me to conclude that Meador will not be my preferred vehicle repair shop. I have no intention of returning here for any work in the future, nor will I purchase another vehicle from them. I plan to provide a follow-up review around mid-October, as I anticipate not seeing my car again until that time frame.

Worst repair service ever. - Disgusted

Worst repair service ever. Every time I go in they claim car needs alignment. (3times). Told them this time OK but I watch. Claimed service was done. Presented a printout. Never allowed me to watch. Don’t trust these guys. They are scam artists.

Took my car in for an inspection of the door latch. - jmaza929

Took my car in for an inspection of the door latch. Hyundia informed me that my vehicle was affected by Campaign TXXL and to take it to dealership for inspection. First I was unable to schedule appointment by phone, left several messages, no return calls. I tried to schedule on line, no matter what service I selected, I got message that the service was not available. I went to the dealership and scheduled in person with John Warner. Brought my car in. Car was at DeMontrond for 3 days, inspection not done. I then noticed that all of my warning lights were on, I notified John he said that they hadn't touched my vehicle, but when I had called earlier, he said a tech was on it. I have since taken it to Big Star Hyundia and got the door latch inspected and fixed in 2 days. I still have all warning lights on. Never going to do business with DeMontrond, they are the worst.

avoid unless you have unlimited time , everyone moves at - eakinjr1

avoid unless you have unlimited time , everyone moves at a snails pace ,techs seem unconcerned

I have been here regularly from past 6months david used - Vestra

I have been here regularly from past 6months david used to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward now my engine is seized as my vehicle is class vehicle waiting on them this time looks like it is taking time my counting on it hear soon.