105 north carolina Chevrolet Dealers

I took my 2005 SSR in for new tires and an alignment a - jwc

I took my 2005 SSR in for new tires and an alignment a couple of months ago. My wheels are "reverse-mounted" so they required the technician to have special knowledge when mounting tires on them but they had no one readily available who had that knowledge. Unfortunately, after 4 hours, I could see that my wheels had not be touched for hours after they were removed from my car. I had to get a manager involved before I was given a loaner. I appreciated it but I wonder how long they would have made me wait had I not complained. Also, when I owned a new 2015 Corvette, they had 4-5 service personnel to help customers. The last time I visited them, they had only 2. Either they had reduced the number of service personnel or a couple of them were on leave of some kind. Anyway, b/c they did give me a loaner when they didn't have to, I gave them 4 stars for my last visit instead of what would have been a 3. I'd be remiss if I didn't mention "Jo" my service representative - she had a wonderful personality and was quite knowledgeable for such a young lady. She is definitely an asset to their organization.

Went in today to look at Diesel Trucks. - jrc

Went in today to look at Diesel Trucks. I am a repeat customer with The Flow Company. Salesman would not let me look inside without giving him my NCDL's. Will not be buying here. Can't believe Mr.Flow allows this mess.

Purchased a 2024 gmc canyon 9-5-25 and was told it would - Duke

Purchased a 2024 gmc canyon 9-5-25 and was told it would be ready next day (Saturday) I went Monday it was not ready and they did not attempt to inform me. 30 minutes drive one way wasted. Vehicle was finally delivered 10-20-25!!!! Warranty for vehicle was finally put in place Late December. All through this all communication was initiated by me. This is by far the worse dealership I have worked with in the past 50 years! Beware, they promise but do not deliver, they do not know their business from manager to sales person to finance person.

Bought 3 weeks ago. - mark s

Bought 3 weeks ago. Traded 2 vehicles and they owed me as they were worth more than the new Suburban. STILL haven't gotten my check, paperwork etc. Can't get a return call after several messages. Sadly going to have to get an Attorney to get the $11,500 they owe me. Stay away!

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

I have bought a lot of cars from various dealerships - Paul Bossi

I have bought a lot of cars from various dealerships across the country and no transactions went smoother than this. They treated me with respect, were not pushy, very professional and supportive. Not too mention they were very fair with my trade-in, which sealed the deal but also sold me their new 2025 at a very reasonable price. If your looking for a car it would definitely be worth a call or visit to see these guys. I worked with Patrick and Zach, you will not find anyone in any dealership that will treat you better.

I am a man of 67 years, and have purchased many vehicles. - Miker31159

I am a man of 67 years, and have purchased many vehicles. This dealership is by far the WORST I have ever dealt with. I leased a 2026 Colorado on Feb 5 2026. I traded in a 2019 Toyota Rav 4, I had a military tag which I told them I wanted transfered to the truck. After the ride home I discovered the lights were much to dim for me.( that's how long we were in dealership). The next day I went back to dealership to return vehicle. They found a vehicle I wanted to purchase however, it was at a different dealership and they would have it delivered to Shallotte NC. Finally Feb 19th they said the truck is ready for pick up. In which I picked up and was happy with vehicle. Today March 11 2026 I received a letter from South Carolona (where I live) stating my registration and license would be suspended b/c the Toyota which I traded in had no insurance. So, from Feb 5th to today Mar 17th SCDMV has no recorded paperwork in their database to justify my story. I had to go to SCDMV and prove to them with the paperwork I had that Capital Chevy actually took possession of said vehicle. After me filling out a form 460 at the SCDMV the suspension has been halted. However, SCDMV still has no paperwork to honor my transfer of military tag. I only discovered all of this b/c my voicemails went unanswered. I was told by Capital Chevy they never received any calls from me. I feel like a can being kicked down the road over and over again. I would NEVER recommend this dealership to anybody, even my enemies. Very disappointed and feeling used.

Used to love this dealership - but they CLOSED. I... - MAGANJ

Used to love this dealership - but they CLOSED. I discovered after I had been going to the Southpoint Chevrolet that Performance Chevrolet relocated and merged with Durham Chevrolet and is now HENDRICK CHEVROLET BUICK GMC CADILLAC SOUTHPOINT. Same great service that I used to get, my advisor retired but there new faces and a BRAND NEW facility. Real nice people over there.

Work done under warranty. - lilliea.oden

Work done under warranty. (42,000 miles ) After completed work, I was told I had to pay. Denied warranty. Going to contact Corporate. Will never deal with them again

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

Very friendly and helpful Associates. - michael28532

Very friendly and helpful Associates. Took the time to make sure I was fully satisfied before driving away with my new SUV.

I have used this dealership multiple times to get my... - Ansh P

I have used this dealership multiple times to get my Chevy Camaro serviced and they have never disappointed me. They have nice advisors. Kenny goes above and beyond to help the customers.

Excellent service, friendly and fast! - timhowle6

Excellent service, friendly and fast!! Boy has my view changed! Be very wary of purchasing a used car here! I purchased a 2018 GmC Canyon October 29 2024. They were all so great! Got a full 90 day warranty on all components including AC. After 10 days heater would not work. So I am thinking I have the warranty so I take it in. $2700 dollar repair that the “full warranty” refuses to cover. Fast toward to 3-4 days after the warranty runs out, truck won’t start. Turns out the AC compressor, evaporator, and condenser are bad, oh and also the starter! $3800 in repairs! Truck only has 59000 miles. DON’T BUY A USED VEHICLE HERE! Their warranty is not a true full warranty.

Thank you for finding the truck for me. - bigjohn

Thank you for finding the truck for me. The Colorado is just right! The salespeople were great and the worked a fantastic deal for us.

Skip this dealership and go elsewhere in - Dave

Skip this dealership and go elsewhere in Asheville/Morganton/Rutherfordton/Burnsville areas. As an out of state customer, I was interested in a cash $75k+ purchase because the truck I wanted was in their inventory. The salesman was irritated that I had not read an email he sent with the final numbers on the evening that he emailed them to me. I told him that I reviewed them the next morning and had a couple of questions. I asked Mr. McNeely two questions about the accessories on the truck and whether the delivery fee could be waived. He immediately said, "you are just making this too hard and we either get this done today or we're going to have to move on." This was literally within three days of my first contact with the Sales Manager and my second conversation with McNeely. I was, and continue to be, dumbfounded. Business must be great for this dealership to treat a new customer this way that would have probably closed on the deal the next day and picked it up in the next few days (since they wouldn't waive the delivery fee). I live 200 miles away and work full time and have a family...not an unreasonable request. After thinking through it, my guess is another customer drove onto the lot and wanted the vehicle. Proves these folks (Sales and Management) have no integrity and are simply lazy. Please go elsewhere. Who knows what these people with no character will do to the next unsuspecting customer....just honest feedback folks!

Great Experience today 5/15/2024: Jon Ross, Service - Lcgraham66

Great Experience today 5/15/2024: Jon Ross, Service Advisor, was of great help today in getting our truck in for service. Very knowledgeable and very eager to help.

Our Chevy truck had issues while it was in the New Bern - Larry Garrison

Our Chevy truck had issues while it was in the New Bern area. We are from VA They suggested a major engine repair which we authorized. Truck was returned to us in the time the service tech anticipated however it had a major oil leak and had to be returned the next day. Service Tech then suggested more expensive work saying the leak was not from their original repair only. I questioned them how this was possible since the truck came there leaking no oil. They sent me some crappy video showing me leak points that showed really nothing and being that I am in VA I could not see it in person so I took them at their word and authorized the repair. I drove 350 miles from Virginia to retrieve the truck a week later. Truck was still leaking oil the same even though the mechanic came out and said it was fine. Drove it a mile or two and oil was dripping like crazy. I left the truck at the dealer again and returned to VA. Came back a couple days later after they found the issue and fixed it .. a valve cover gasket damaged during the original repair. The issue all along was something they caused but they still think it is fair to charge me for the unneeded repair ($2600). Also cost me 1400 miles of driving trying to get the truck home. Absolute most incompetent repair facility I have encountered and I am 60 years old. Avoid them!

I had 84000 miles on my car and was having absolutely no - khuitt509

I had 84000 miles on my car and was having absolutely no problems with my transmission. Took it to Abernathy's had transmission flushed and a new filter installed. Now my transmission jerks hard into every gear. I paid them to ruin my transmission.

Had an appointment for 07:30 today and took my vehicle in - webeatthegeeks

Had an appointment for 07:30 today and took my vehicle in to have them repair a wheel stud, check/inspect breaks, and fix a VVT Camshaft solenoid sensor (extremely common problem with Colorado pickup trucks btw). None of the above, would I personally consider time consuming or extremely problematic. I was also introduced to their foreman and I had a very good conversation with him - speaking of how times had changed and how you couldn't really count on things anymore. I honestly (though in retrospect I now feel very gullible) felt I was in really capable hands so I returned home. Having received no word, I decided to call at 3pm. To my shock, they hadn't even seen the truck yet and I guess assumed it was okay to keep it indefinitely without notice or my approval. There was never any suggestion given that it would be kept for an indefinite duration of time whatsoever. After all, I had a locked-in appointment scheduled an again the issues could be resolved quite easily. I see that after all these years my complacency with Powers-Swain got the better of me. Today reminds me of 2 incidents 35 years prior in which my 1989 Z24 was brought in and it took them a week to diagnose and fix a catalytic converter??? And also another incident in which I had locked my keys in same car 7 miles down the road and they would not assist me. I ended up walking 14 miles grand total in 90+ degree heat because they would not give me a ride back. Later the next day, I reviewed my paperwork (as suspected) to find I had purchased a "roadside" policy which would not only cover costs of (locked keys, battery, flat tires, etc.) but required them to assist me if within x-amount of range of the dealership. Livid, I contacted owner Kyle Powers (owner) to voice my concerns that very next day. To my shock, he "was not familiar" with this policy whatsoever though his very salesmen were selling them. So I see after 35 years time this dealership has not improved regarding customer service whatsoever! I will not ever go back and I suggest the following: Always write down your mileage upon entering service of your vehicle wherever that may be. When my 1989 Z24 entered service (for catalytic converter replacement noted prior) it had almost a full tank. However when I finally received it 5 days later it was almost on empty. *I was told, "Well, sometimes the mechanics will go out for lunch". Also read your paperwork, especially in a military town. With our great servicemen coming and going (here today gone tomorrow), a lot of businesses have gotten used to taking advantage of them. Be certain to get everything in writing and likewise read everything! Don't be made a fool like I was! at Powers-Swain!

Great staff and sales associates am looking forward to - PAULHAWK64

Great staff and sales associates am looking forward to looking and buying a car from them. Thank you

Talked with service manager about paint peeling off my... - Jeffrey Higel

Talked with service manager about paint peeling off my 2017 GMC truck, 8spd transmission shutter. Nothing covered by warranty. Rude with a attitude.no help

Exceptional buying experience! - nctrader

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

Tyler was phenomenal when helping my daughter and I - wilsonlarue

Tyler was phenomenal when helping my daughter and I choose a vehicle. The process was seamless and everyone was extremely nice. Tyler has continued to help us with questions etc after my daughter owning the car for 2 months. He is prompt with getting back to me and is always willing to help. That is what I call EXCEPTIONAL customer service. When I decide to buy myself a new car, I know exactly where I will be going and who I will ask for. We can’t thank Tyler enough for all of his help. He went above and beyond and we are truly grateful.

Best Car Buying Experience EVER - Bumblebee

Only dealership I really trust when it comes to car buying. They are Honest and dont play no games. No Gimmicks, No Hassals. Just pure Honesty

Tarheel has a great small town dealership feel but with - natedegoede33

Tarheel has a great small town dealership feel but with the large dealership services and expertise!

professional - ranger

Everyone was helpful and professional. Was taken in on time and vehicle was ready in a timely manner. Everyone interacted with me while in waiting room.

The experience that I had when I purchased my car was - Lu Anne Cox

The experience that I had when I purchased my car was incredible. The personnel were all very friendly and knowledgeable. My salesperson Mark Brown was exceptional. He went beyond to help me with my purchase. I would recommend Bord Automotive to everyone that needs a new vehicle.

Best Buying Experience We Have Ever Had! - sandyclogan

This was by far our Best Buying Experience. This dealership not only had a family atmosphere but everyone was courteous, helpful and friendly. Our sales person, Katie Reid, was a breath of fresh air. She was very friendly, knowledgeable and helpful in every way. It was a pleasure working with her. Our finance person, Greg Goode, made the signing of the paperwork a delight. He was quick to answer any and all questions that we had. Thankful for the positive experience. We found this dealership to be honest, customer friendly and a place of integrity. We felt no pressure from anyone to make this purchase. That was a first for us!