8 Mercedes-Benz Dealers near 31909near 31909

Tyler was very helpful, patient with all our questions, - SABREEDEN

Tyler was very helpful, patient with all our questions, and very friendly. He was also very knowledgeable about the car and explained things very well.

After horrible service at Buckhead I switched to Mercedes - hhis4me

After horrible service at Buckhead I switched to Mercedes of Marietta. Terry is my service advisor and I’m glad I made the switch. He treated me right and was very professional.

Ordered a convertible Mercedes from a dealership in CA - RMchambers7

Ordered a convertible Mercedes from a dealership in CA and waited over a year for the car to be delivered. When it arrived the greedy salesperson tells me there is now a market adjustment of $15k being added to the vehicle and if I don't close the deal that day, there are 20 people lined up to purchase the vehicle. What a horrible experience as this was a surprise gift for my wife. Looked all over the country for weeks for another option and landed on Jack Ingram Mercedes which had the exact same model I ordered minus the massage seats. Call and was greeted by a pleasant sales person Brooke Byrd who informed me the vehicle was available. Gave me great pricing, $450/m less than my order from CA. She evaluated my Mercedes trade over the phone in good faith and honored it at delivery. Due to fraud in South Florida, I had to drive to Alabama which was well worth it. I must mention, that they offered to pick me up from the airport if I decided to fly in from Fort Lauderdale. I drove my trade up to AL from Fort Lauderdale(9 hours) and was greeted by a pleasant front desk woman who asked about my drive up, and offered snacks and coffee. Advised Ms. Byrd was at lunch, however, Shawn Roney in finance was ready for me until she returned. The vehicle was inside the showroom, clean, and ready for delivery. Sat in the back with Shawn, who also was very pleasant and personable. Got through the paperwork very quickly and he never forced me to purchase any extras unlike many other dealerships I've been to but only offered the ones he thought held value which I accepted. Ms. Byrd asked another manager to pull the vehicle out so she could transfer my belongings and walk me through the options. Everyone wished me safe travels and I was on my way. After a few days, I received a call and email from Ms. Byrd to ask how we were enjoying the car and if we had any questions. Lastly, we received a handwritten card from Ms. Byrd thanking us for our purchase and future business. We will be sure to come back to this dealer when it's time to upgrade and/or purchase another Mercedes. Thank you team!

Mohamed is exceptional as a sales agent. - FB

Mohamed is exceptional as a sales agent. He took all of my request and exceeded expectations. This was not a typical salesman trying to push a product, however a genuine individual that ensure my families best interest was at the forefront of every decision. Great experience!!!!

I had a fantastic experience buying my new car here; the - Ismaelramosmusic

I had a fantastic experience buying my new car here; the staff was incredibly professional, welcoming, and made the entire process smooth, transparent, and truly enjoyable from start to finish.

Ms.Beth is always offering outstanding customer service. - clarkfam66

Ms.Beth is always offering outstanding customer service. My tires that I ordered were in and were put on my Mercedes without any problems. Ms. Beth stayed in communication with me until the end of my appointment.

I’ve been a customer of Albany Motor Car for about 25 - Jomeba

I’ve been a customer of Albany Motor Car for about 25 years, and throughout all those years I’ve consistently been treated with respect. They have always done everything possible to make me happy as a customer, which is why I keep coming back. A few weeks ago, I had an unexpected issue with my two-year-old vehicle, and I feel it’s important to highlight how exceptionally well the situation was handled. John Padgett, General Sales Manager, managed the entire process with diligence, professionalism, and efficiency. He kept me informed every step of the way—often several times a day—and ultimately helped me end my lease and transition smoothly into a new one. John’s commitment, communication, and customer care truly stood out. I’m very grateful for his help and, God willing, I hope to remain a customer of Albany Motor Car for another 25 years. Thank you, John, and thank you Albany Motor Car. Jose Medina-Bairán, MD Valdosta, GA

The service department is rude and does not fix problems - Tammy

The service department is rude and does not fix problems they create them and the management are unapologetic. Brock true colors don’t come out before you bring the car but after she is rude and after getting my car back their were more problems than before I only needed a battery which the change the price on three times and now I am getting all types of lights on my car and now they want another $4000 for something they broke. Tallahasse is great but Dothan service breaks more than they fix. I highly do not recommend Dothan AL service department. They takes your money and ruin your day with the don’t care attitude.