AJ Castor | Page 14

Fab Buying Experience Thanks for helping me get through the buying process by being friendly fair and helpful... I'll go no where else to buy or browse again! Thanks for helping me get through the buying process by being friendly fair and helpful... I'll go no where else to buy or browse again! More

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Welcome The team at Zimmerman Honda is OUTSTANDING! Luis and Blake make things happen. Very considerate and caring! With them, it's not about the sale, it's a The team at Zimmerman Honda is OUTSTANDING! Luis and Blake make things happen. Very considerate and caring! With them, it's not about the sale, it's about customer satisfaction. Thank you! More

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Everything's done top drawer Bought second car from Zimmerman. In both cases worked with Marty Curry.. So easy to talk to. Oil changes are without reservation and started immedi Bought second car from Zimmerman. In both cases worked with Marty Curry.. So easy to talk to. Oil changes are without reservation and started immediately. Coffee and cookies are a nice touch. More

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What an excellent dealership. Very excellent service. My parents were buying a new car and they loved the service. Got everything they wanted. Thank you for the excellent service. Very excellent service. My parents were buying a new car and they loved the service. Got everything they wanted. Thank you for the excellent service. More

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Luis Arango is an ace! Just purchased another car from Zimmerman Honda with Luis Arango as our salesman. Luis is excellent. He knows the features of the car and makes sure h Just purchased another car from Zimmerman Honda with Luis Arango as our salesman. Luis is excellent. He knows the features of the car and makes sure he provides a very complete overview of the car's operation when he sells a vehicle. Luis always follows up on every item we ask about. The entire dealership staff is friendly and helpful. You never feel like you are being oversold on service and always feel confident that we are getting good advice. Hondas have proven to be great, reliable cars with fantastic gas mileage and great safety features for our family. More

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Zimmerman Honda is THE place to buy your next car.. Aaron Miguel has been such a great person to work with. This is our third CR-V we've bought at Zimmerman's because of our excellent experiences, and h Aaron Miguel has been such a great person to work with. This is our third CR-V we've bought at Zimmerman's because of our excellent experiences, and he is our favorite to work with. He's attentive and courteous, and always with a smile. He can answer any of our questions regarding the car's features, helping us make our buying decision easier. The excellence of Zimmerman Honda starts with the courteous voices of the ladies as they take our phone call, and continues throughout the dealership. Each time I've brought my car in for service I've been treated kindly and promptly, and they always take good care of my car. We've been very happy with Zimmerman's and won't plan to go anywhere else. More

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Another great experience This is the second honda I bought from Zimmerman. The staff was kind and reassuring. I have been a customer since 2008 and never regretted it. This is the second honda I bought from Zimmerman. The staff was kind and reassuring. I have been a customer since 2008 and never regretted it. More

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Maintenance I had them perform a routine maintence, that of replacing the timing belt and water pump. When I started to drive away I noticed an engine vibration I had them perform a routine maintence, that of replacing the timing belt and water pump. When I started to drive away I noticed an engine vibration that was not there before. Initially they were hesitant to to believe that it had anything to do with the worked they performed. There upon I agreed to drive it home in hopes that it was possibly a motor mount issue that would resolve itself. The next day I called the service consultant and he suggested that I bring it back for evaluation. They rechecked the timing and several other possible causes but to no avail. The vibration still persisted. And I was told that the worked performed was correct. So the tech asked me what I wanted them to do. I said please fix it. They then gave me a loaner car to return home. They called later saying basically they did all they could. But the vibration was still there!!! I assumed I would be picking up my car and just living with the vibration waiting for some future engine failure. But to my surprise I discovered that they believed my protests that the vibration was not there before. They reperformed the entire procedure and discovered the cause and corrected it. No more vibration. My faith in the adage the "customer is right" has been renewed. Those at Zimmerman Honda from the personal attention by the service consultant, mechanics even the owner himself made great effort to correct the problem. Zimmerman Honda has won my trust and great admiration! I would recommend them to anyone. Paul S From Kewanee Illinois More

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Third car, will not buy anywhere else I just purchased my third vehicle from Zimmerman. Best dealership ever. Superior salesperson Vanessa Lager who not only helps me during the sale but a I just purchased my third vehicle from Zimmerman. Best dealership ever. Superior salesperson Vanessa Lager who not only helps me during the sale but anything I've ever needed, she's been there! I will not buy from any other dealership, ever. zimmerman Honda is my only choice! Financing through Honda, easiest car buying experience again for the third time! Thank you!! Made an appointment for our Pilot while we were there; thx AJ! More

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Mirror Replacement I ordered a new driver's side mirror for our 2016 CRV. When I picked it up A J heard the parts guy and I talking and said he would take care of ins I ordered a new driver's side mirror for our 2016 CRV. When I picked it up A J heard the parts guy and I talking and said he would take care of installing the mirror. Thanks A J a true service to this customer. More

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