Al Pellizzeri
Al Pellizzeri at Family Hyundai

Al Pellizzeri | Page 8

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
891 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.7

891 Reviews

Write a Review

891 Reviews of Al Pellizzeri

August 06, 2024

Dealership Rating
Employee Rating

I’m confident in the service my car receives when I drop it off and appreciate that Al always checks in to make sure everything is good. More

by MARYPAT80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Bryan

Aug 06, 2024

Family Hyundai responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 03, 2024

Dealership Rating
Employee Rating

I recently purchased a vehicle from this dealership and I am happy with my experience. The staff were incredibly helpful and offered me a fantastic deal. The entire process was smooth and efficient. I would More

by THE DRAKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TYLER CONRAD

Aug 05, 2024

Family Hyundai responded

We are very happy to hear Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2024

Dealership Rating
Employee Rating

Kristi and Jerry are always a pleasure to do business with. They do not pressure you and always make sure you’re comfortable with your purchase. They showed me different models/options in the cars so I h More

by COLLEEN1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2024

Family Hyundai responded

Colleen, Thank you so much for your kind words for Kristi and Jerry, and for taking the time to leave us this wonderful feedback!

July 24, 2024

Dealership Rating
Employee Rating

I knew what it wanted. I was not pressured into buying. Everyone was kind and courteous from Skip “George” to Joe Maverick. I love my Kona. More

by MARYJOLANDUYT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger, Carlos Alcantar , Joe Maverick in finance- great guy!

Jul 24, 2024

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

July 21, 2024

Dealership Rating
Employee Rating

The worker appears to be cordial and courteous. Although the work done on my vehicle was time consuming I believe it was correctly performed. I also believe that a temporary vehicle should have bee More

by frankie_n_martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Frankie, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 05, 2024

Dealership Rating
Employee Rating

Jose was very helpful in helping me find my new car. His knowledge of this car was very refreshing. It is great to have a salesman who will go out of their way to help a customer. More

by PBYRNE56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo, Jose Palomares

Jul 05, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

June 25, 2024

Dealership Rating
Employee Rating

I have been coming to this dealership since I have owned my 2015, 2017 & 2021 Sonatas. I love the service and the people. Collin is always helpful, knowledgeable, honest & courteous. More

by MRCSLITTLE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jun 25, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 07, 2024

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Employee Rating

Great experience always do! ! Ricky was great! Been there before and never had a bad experience not once!! More

by kimonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 07, 2024

Dealership Rating
Employee Rating

I said average because I encountered avoidable issues, and misleading statements. Things I was told were completed were not completed. The dealer self-identified this, but only after I arrived to pickup More

by E. Smith
Workmanship
Recommend Dealer
Yes
Jun 09, 2024

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 28, 2024

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Employee Rating

Brought my Hyundai Tucson in for service ( oil change & tire rotation) got in and out in an hour even with a FREE car wash👍😁 More

by shannon_shannon96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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