Alan Mazur | Page 4

FERMAN BMW is outstanding to work with. From the shuttle drivers to the upper management. Very pleased to do business here From the shuttle drivers to the upper management. Very pleased to do business here More

by arcojoey Verified Customer Verified Customer

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Sales representative Bill Comninel was wonderful. This is the second vehicle I purchased from him and he strives to provide exactly what I requested. This is the second vehicle I purchased from him and he strives to provide exactly what I requested. More

by rrivelisse Verified Customer Verified Customer

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Ferman BME is an Excellent dealer with exceptional people. I always take my vehicle there for service. people. I always take my vehicle there for service. More

by scott.preysler Verified Customer Verified Customer

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In my 45 plus years of car buying, Mario is by far the best car salesman I have ever dealt with. His product knowledge was phenomenal and he is professional, courteous and patient. I wouldn't hesitate to best car salesman I have ever dealt with. His product knowledge was phenomenal and he is professional, courteous and patient. I wouldn't hesitate to refer someone to Mario and Ferman BMW! More

by keithplong Verified Customer Verified Customer

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Dave was fantastic. He made the purchase quick and easy. Definitely recommend Dave and ferman fo any vehicle purchases. He made the purchase quick and easy. Definitely recommend Dave and ferman fo any vehicle purchases. More

by mbatz03 Verified Customer Verified Customer

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I’ve been a BMW owner for over a year now, and this has been one of the most disappointing dealership and car ownership experiences I’ve ever had. My 2024 BMW i4 M50 has had persistent technology issues been one of the most disappointing dealership and car ownership experiences I’ve ever had. My 2024 BMW i4 M50 has had persistent technology issues — from the digital key repeatedly losing sync, to the vehicle defaulting to guest profile, to the trunk opening on its own, and even one incident where the car wouldn’t start with the digital key at all. Despite multiple service visits and direct communication with BMW Corporate, these issues remain unresolved, with explanations ranging from “that’s by design for safety” to “it’s a known issue” or “it’s a problem with your phone.” What’s worse, dealership management has ignored numerous emails and outreach attempts. I have contacted both the General Manager (Bob Murray) and a sales manager (Alan Mazur) multiple times with no response whatsoever. It’s clear that once your issue requires involvement beyond the service team, all communication stops. Ferman BMW’s complete lack of accountability and willingness to assist customers after the sale is extremely disappointing — especially for a brand that promotes premium service and ownership experiences. More

by JohnCPouliot Verified Customer Verified Customer

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My experience with buying my new BMW at Ferman was stellar. It was excellent from the moment I walked in the door. My team of experts made everything flow smoothly and painlessly lol. Loved everyone stellar. It was excellent from the moment I walked in the door. My team of experts made everything flow smoothly and painlessly lol. Loved everyone especially Joe and Jeff. Kudos to Ferman for having such an excellent and professional team. So grateful! More

by poumustang Verified Customer Verified Customer

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My experience with BMW Ferman was great! It took me about a week to test drive a few cars, but everyone, especially Dave, was patient with me. No one tried to rush me into a car, instead, I It took me about a week to test drive a few cars, but everyone, especially Dave, was patient with me. No one tried to rush me into a car, instead, I was informed of the specifics I needed to make an informed decision. Thanks More

by Aaron Verified Customer Verified Customer

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Just a great experience! They are always willing to help and go above and beyond to make sure you are happy- including transferring vehicle if you are out of state! They are always willing to help and go above and beyond to make sure you are happy- including transferring vehicle if you are out of state! More

by tmckay777 Verified Customer Verified Customer

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The whole process was quick and it was very easy to work with this team! with this team! More

by lolithabose Verified Customer Verified Customer

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