Alan Mazur | Page 5

They were very kind, patient, and educated. I appreciated my salesman showing me how to use the car. I am very happy with my purchase! I appreciated my salesman showing me how to use the car. I am very happy with my purchase! More

by tala.samara565 Verified Customer Verified Customer

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Good My experience with your BMW dealership was very positive. Everything was professional, smooth, and transparent. Thank you for the great service. positive. Everything was professional, smooth, and transparent. Thank you for the great service. More

by bigjon_333 Verified Customer Verified Customer

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Alex our sales representative was excellent. Knew the vehicle we were interested, listened to us and our questions and answered them and/or found someone who could. As the vehicle we bought Knew the vehicle we were interested, listened to us and our questions and answered them and/or found someone who could. As the vehicle we bought was not on their lot he worked really hard to find us just the right fit. The entire team was good especially the expert who went rough the advanced electronics with is. More

by bhoeffner01 Verified Customer Verified Customer

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FERMAN BMW is outstanding to work with. From the shuttle drivers to the upper management. Very pleased to do business here From the shuttle drivers to the upper management. Very pleased to do business here More

by arcojoey Verified Customer Verified Customer

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Sales representative Bill Comninel was wonderful. This is the second vehicle I purchased from him and he strives to provide exactly what I requested. This is the second vehicle I purchased from him and he strives to provide exactly what I requested. More

by rrivelisse Verified Customer Verified Customer

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Ferman BME is an Excellent dealer with exceptional people. I always take my vehicle there for service. people. I always take my vehicle there for service. More

by scott.preysler Verified Customer Verified Customer

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In my 45 plus years of car buying, Mario is by far the best car salesman I have ever dealt with. His product knowledge was phenomenal and he is professional, courteous and patient. I wouldn't hesitate to best car salesman I have ever dealt with. His product knowledge was phenomenal and he is professional, courteous and patient. I wouldn't hesitate to refer someone to Mario and Ferman BMW! More

by keithplong Verified Customer Verified Customer

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Dave was fantastic. He made the purchase quick and easy. Definitely recommend Dave and ferman fo any vehicle purchases. He made the purchase quick and easy. Definitely recommend Dave and ferman fo any vehicle purchases. More

by mbatz03 Verified Customer Verified Customer

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I’ve been a BMW owner for over a year now, and this has been one of the most disappointing dealership and car ownership experiences I’ve ever had. My 2024 BMW i4 M50 has had persistent technology issues been one of the most disappointing dealership and car ownership experiences I’ve ever had. My 2024 BMW i4 M50 has had persistent technology issues — from the digital key repeatedly losing sync, to the vehicle defaulting to guest profile, to the trunk opening on its own, and even one incident where the car wouldn’t start with the digital key at all. Despite multiple service visits and direct communication with BMW Corporate, these issues remain unresolved, with explanations ranging from “that’s by design for safety” to “it’s a known issue” or “it’s a problem with your phone.” What’s worse, dealership management has ignored numerous emails and outreach attempts. I have contacted both the General Manager (Bob Murray) and a sales manager (Alan Mazur) multiple times with no response whatsoever. It’s clear that once your issue requires involvement beyond the service team, all communication stops. Ferman BMW’s complete lack of accountability and willingness to assist customers after the sale is extremely disappointing — especially for a brand that promotes premium service and ownership experiences. More

by JohnCPouliot Verified Customer Verified Customer

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My experience with buying my new BMW at Ferman was stellar. It was excellent from the moment I walked in the door. My team of experts made everything flow smoothly and painlessly lol. Loved everyone stellar. It was excellent from the moment I walked in the door. My team of experts made everything flow smoothly and painlessly lol. Loved everyone especially Joe and Jeff. Kudos to Ferman for having such an excellent and professional team. So grateful! More

by poumustang Verified Customer Verified Customer

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