Albert Botello
Albert Botello at Frank Brown Auto and Truck Ranch
Refer Me

Albert Botello | Page 4

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

Contact Me
4.8
222 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

29 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

222 Reviews

Write a Review

222 Reviews of Albert Botello

April 03, 2023

Dealership Rating
Employee Rating

Great service. The staff did great on my car. I'll be back in July for brand new tires and oil change. I need to know the estimate cost please? The only thing I' More

by Janiselopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

April 03, 2023

Dealership Rating
Employee Rating

I stopped in for a quick filter change with no appointment and they squeezed me in and had me out of there 20 minutes. Very friendly staff. More

by lindaleeblum56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 31, 2023

Dealership Rating
Employee Rating

I did not purchase my Honda from this dealership but I do get it serviced here. They do an excellent job and check-in/out your greeted from start to finish with a smile. I also come here because their prices More

by Deannie Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 21, 2023

Dealership Rating
Employee Rating

I was in the market for a 3/4 ton pickup with a gas motor and looked all over town with no luck, until I found one at Frank Brown. I reached out to them online and was contacted very quickly by Tyson who pr More

by Lonespartan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyson Hall

Mar 22, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 18, 2023

Dealership Rating
Employee Rating

Employees were very professional they listen to what I had to say and the job was done in a short amount of time. I was really pleased. More

by alg9855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Botello, Daniel Villapando

Mar 21, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 16, 2023

Dealership Rating
Employee Rating

The dealership was quick and helpful to me with my oil change. In and out in no time! More

by Christian2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 11, 2023

Dealership Rating
Employee Rating

Friendly & was able to get my car done quickly. They were great about the service check list. More

by KRISTINEMILLER182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 21, 2023

Dealership Rating
Employee Rating

Very professional and friendly service. I would recommend to friends and family. Thank you very much. More

by lcaballero10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 10, 2023

Dealership Rating
Employee Rating

Albert went above and beyond to help my husband & I was walk away the car we wanted!!! He made sure to answer every question and helped us get our car in time for our trip! He was very kind and helpful! I More

by laurenkernsmith4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Lara

Jan 11, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 08, 2023

Dealership Rating
Employee Rating

The guys that work at Frank Brown Honda are the best. I always go to them for an oil change and any maintenance I need. They are always kind and explain everything to me. The prices are great too More

by makalaperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Constancio

Jan 09, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

...
4
...

Dealership Inventory (218 Vehicles)

new 2024 GMC Acadia car, priced at $64,766
2024 GMC Acadia
new
Metallic exterior
Automatic
All-wheel Drive
used 2016 Toyota Sequoia car
2016 Toyota Sequoia
used
Blizzard Pearl exterior
Automatic
Four-wheel Drive
used 2023 GMC Yukon car, priced at $74,211
2023 GMC Yukon
used
Onyx Black exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $66,001
2024 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $62,106
2024 GMC Sierra 1500
new
Sterling exterior
Automatic
Rear-wheel Drive
new 2024 GMC Sierra 1500 car, priced at $67,506
2024 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive