Aleiah Brown
Aleiah Brown at Russ Darrow Honda

Aleiah Brown | Page 5

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

4.5
112 Reviews
4.5

112 Reviews

Write a Review

112 Reviews of Aleiah Brown

November 09, 2025

Dealership Rating
Employee Rating

Aleah was personable and helpful. She explained the work that would be done and the charge. The work was completed promptly. The experience was positive More

by ljohnson_1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Nov 09, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

November 08, 2025

Dealership Rating
Employee Rating

Explained what service was due in an informed way. Good friendly customer service. What i do not like is the 3% charge when using credit. This could force me to look elsewhere for service. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Nov 08, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

October 24, 2025

Dealership Rating
Employee Rating

Service was fast and staff was friendly. I was in and out in 35 mins for a tire rotation and oil change. More

by tlloyd93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

October 23, 2025

Dealership Rating
Employee Rating

This dealership has been there to support me for every CRV that I have owned. I always receive excellence service, especially for my agent today.! More

by MORAANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger

Oct 23, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

October 13, 2025

Dealership Rating
Employee Rating

I got my car in and got it taken care of thank yo taking out time of being patient and looking over everything to make sure it’s all all right More

by bfriends62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein , Adriana Perez

Oct 13, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

September 28, 2025

Dealership Rating
Employee Rating

An estimate of a two hour service visit escalated steadily into almost 4 hours. Left the rest of my plans for the day in shambles. More

by badgerkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 01, 2025

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

September 26, 2025

Dealership Rating
Employee Rating

Last spring Aleigh Brown took great care of me when I got my Odyssey tuned up and the timing belt changed. This September she again did an excellent job of servicing my Pilot. She has pleasant personality an More

by Luvmyhondas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

September 20, 2025

Dealership Rating
Employee Rating

Great service, had no appointment and came in for a recall, everyone was very professional and polite. More

by bradschneider56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

September 01, 2025

Dealership Rating
Employee Rating

I always trust Russ Darrell whenever they make recommendations. I have been taking my car there for over 10 years same car same dealer. More

by bertlelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

August 30, 2025

Dealership Rating
Employee Rating

i was charge for filters i didn’t not needed please reimburse my money or i never come back. More

by migdalia2565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2025

Russ Darrow Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. George Matthews george.matthews@russdarrow.com

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